eco|stems, Toronto, Ontario - Customer Flower Reviews
364A King Street East
Toronto, Ontario M5A 1K9
Total reviews: 44 reviews | Star Rating: 4.77
Real Customers, Real Reviews
All reviews are from verified eco|stems customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
"Not as nice as expected"
"I really loved the pleasant surprise of receiving a real-time pic of my plants before receiving the order. They look lovely. Canít wait to get them."
"This bouquet seemed smaller than others I have ordered in the past within the same price range. I called and spoke to the owner who seemed unconcerned and unwilling to help but had a satisfactory explanation (the flowers were fresh and unopened, the angle, etc). I saw another pic sent by the recipient and it definitely wasnít the angle. But oh well. My concern is really with the quality of customer service. I explained that I was a regular customer for years and this was my first concern but the owner remained unimpressed and unwilling to engage with me on finding a solution. The exchange remained pleasant only because I left it. I think I will find another florist in the future."
"Thanks for the photo preview! Iím not from the city, found you guys online, and was a bit nervous sending flowers and not knowing what they would look like. Iím pleased with how they turned out!"
"So great receiving a photo especially because I am all the way in London ! Thank you"
"Simply beautiful. I would highly recommend them and will definitely use them again!"
"I think the pre-shipping photo idea is great, more companies should do the same, even if only to prove they aren't botching the order!"
"I love that you sent a pic so we could see it as well. Great idea!"
"Beautiful. Love seeing it before delivery. Thanks."
"Amaizing service! very good collection of indoor plants. I sure would recommend to others."
"Very impressed with the quality!"
"I had just said to a friend that I wished I could see what was sent! Excellent bonus for your business."
"I love you guys!! Beautiful flowers!! Thank you .. Thank you!!!"
"Ordered on the phone and spoke with Jo. She was very helpful and excellent ot deal with.
Would definitely recommend , Love that they use all local flowers <3"
"thank you! they look great :)"
"Very impressive! Great job, will be recommending to family and friends!"
"The recipient loved it. Thank you"
"My friend loved the flowers.."
"beautiful flowers and excellent service."
"this is a great idea!!!!!!!"