Hoelck's Florist and Bouquets of Fruit, Waterford, CT - Customer Flower Reviews

341 Boston Post Road
Waterford, CT 06385
1-860-443-7673
www.usa-flowers.com

Like us on Facebook.
Please help us grow by giving us a Facebook share.
Total reviews: 1142 reviews | Star Rating: 4.85
5 Star ★★★★★
 
 
1,020
89.32%
4 Star ★★★★
 
 
90
7.88%
3 Star ★★★☆☆
 
 
22
1.93%
2 Star ★★☆☆☆
 
 
5
0.44%
1 Star ☆☆☆☆
 
 
5
0.44%
Real Customers, Real Reviews

All reviews are from verified Hoelck's Florist and Bouquets of Fruit customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.

Showing 1 star reviews. Show all reviews

☆☆☆☆
Reviewed By:
Simone
Oct 5, 2017
"For paying almost 60$ - this is tiny. Very disappointing."
Responded To By:
Michael Hoelck / Owner
Oct 5, 2017
Simone, sorry you gave us a 1 star. the item YOU chose was 39.95, the smallest item that we make under the Fruit Bouquet site, Upon delivery, the recipient was thrilled with the item, as I made the de... More
Simone, sorry you gave us a 1 star. the item YOU chose was 39.95, the smallest item that we make under the Fruit Bouquet site, Upon delivery, the recipient was thrilled with the item, as I made the delivery also !!! she was thrilled.
and the additional was 12.95 delivery and tax, for 56. dollar total ( not 60.00 )
Michael
Less
☆☆☆☆
Reviewed By:
Susan dickerson
May 29, 2017
"Doesn't like like original picture or professional arrangement even though same flowers were used."
Responded To By:
Michael Hoelck / Owner
May 29, 2017
We are very sorry you are disappointed with what was sent, by this photograph. photos are taken with an iphone, not professionally like what is shown online. I am sure in person, this looks much bette... More
We are very sorry you are disappointed with what was sent, by this photograph. photos are taken with an iphone, not professionally like what is shown online. I am sure in person, this looks much better than this, and all the way around.
sorry you feel disappointed, we take every order personally.
Michael
Less
☆☆☆☆
Reviewed By:
Cathy Hunter
May 18, 2017
"I have used florist for years. Sadly this bouquet is nothing like I asked for. And for $80, I would have expected it to be much fuller and to like I explained what I wanted it to look like."
☆☆☆☆
Reviewed By:
Mark Norris
May 13, 2017
"For $40 not very colorful or artistically arranged. Looks haphazardly put together. Definitely doesn't have a wow factor. Very disappointed. I'm sure my mom will love, but I don't."
☆☆☆☆
Reviewed By:
Jean
Nov 23, 2016
"I understand sometimes substitutions need to be made but this does not look "as close as possible". Why so much green?? Very disappointed and embarrassed."
Responded To By:
Michael Hoelck / Owner
Nov 23, 2016
We added bluplerum, which it does not call for to fill out the arrangement for you and had this routed on the truck for am delivery as requested. we have taken it off delivery, remade the item tighter... More
We added bluplerum, which it does not call for to fill out the arrangement for you and had this routed on the truck for am delivery as requested. we have taken it off delivery, remade the item tighter, and removed the extra flowers.
you chose the smallest version, and we wanted to make it larger for you, as our reputation is very important to us. sorry you gave 1 star & was dissapointed. thank you
michael
michael
Less