Hoelck's Florist and Bouquets of Fruit, Waterford, CT - Customer Flower Reviews

341 Boston Post Road
Waterford, CT 06385
1-860-443-7673
www.usa-flowers.com

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Total reviews: 1281 reviews | Star Rating: 4.86
5 Star ★★★★★
 
 
1,152
89.93%
4 Star ★★★★
 
 
96
7.49%
3 Star ★★★☆☆
 
 
22
1.72%
2 Star ★★☆☆☆
 
 
6
0.47%
1 Star ☆☆☆☆
 
 
5
0.39%
Real Customers, Real Reviews

All reviews are from verified Hoelck's Florist and Bouquets of Fruit customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.

Showing 4 star reviews. Show all reviews

★★★★
Reviewed By:
Liz
Nov 28, 2017
"Lovely! I do like seeing what is being delivered since I have to order online and I've never used you before. Was delivery really made at 22:53? 11:00 at night!?"
Responded To By:
Michael Hoelck / Owner
Nov 28, 2017
Sorry, the driver hit a 3 when he was trying to hit enter !!!
it was 345 pm, and signed for, he did 3453 which gave that error, the 3 is next to the enter button.
thank you !
Michael
★★★★
Reviewed By:
Joe starace
Nov 25, 2017
"Arrived on time,nice arrangement,diff between top price and lowest not apparent"
★★★★
Reviewed By:
Luann Hranka
Nov 22, 2017
"Beautiful, thank you! Happy Thanksgiving to all!"
★★★★
Reviewed By:
Richard Evans
Oct 30, 2017
"One additional idea to this one, which is really cool! would be related to size. Maybe place next to it something that's size is well known or a measuring tape behind. I have no idea how big this is (9" or 18") although flowers do give some help. Thank you"
★★★★
Reviewed By:
JB
Oct 24, 2017
"Thank you for your prompt delivery. Flowers are lovely."
★★★★
Reviewed By:
Dennis Harlow
Oct 21, 2017
"Always an efficient service delivered by Hoelck’s florist, the are always courteous, respectful and suggestive: simply the best!!"
★★★★
Reviewed By:
Joe
Oct 16, 2017
"Thanks for your prompt and helpful service!"
★★★★
Reviewed By:
D.Collett
Oct 15, 2017
"Beautiful"
★★★★
Reviewed By:
Gail
Oct 3, 2017
"The arrangement was very nice. It was missing the happy faces which were quickly replaced the next day. All is good. Thank you"
★★★★
Reviewed By:
Danielle
Oct 1, 2017
"Lovely basket! I like the feature of seeing an actual picture of it!"
★★★★
Reviewed By:
amber schneider
Sep 18, 2017
"looks great thank you!"
★★★★
Reviewed By:
Dimsdale
Sep 2, 2017
"Not as many roses as I thought"
Responded To By:
Michael Hoelck / Owner
Sep 2, 2017
Hi there, you ordered 12 roses, and we assure you there were 12 in this arrangement. You are unable to see the back of the arrangement with the other roses in the picture.
★★★★
Reviewed By:
C.Stockford
Aug 31, 2017
"Really like the "see what you send" feature. Thank you"
★★★★
Reviewed By:
Pat
Aug 30, 2017
"Lovely!"
★★★★
Reviewed By:
Ken and Carol McKenna
Aug 22, 2017
"Great job!!!!!!!!!!!!!!!"
★★★★
Reviewed By:
Carriera
Aug 8, 2017
"Had hoped it would be more massed whites with lilies and not so much greens....lovely, nevertheless and delivered promptly."
★★★★
Reviewed By:
Anne Hamilton
Aug 6, 2017
"A lovey arrangement of summer flowers with a very prompt, efficient delivery."
★★★★
Reviewed By:
Kathy Wallace
Jul 31, 2017
"I loved everything about the entire experience EXCEPT one minor detail - I sent multiple deliveries for that day and I didn't find any identity for who received what."
Responded To By:
Michael Hoelck / Owner
Aug 1, 2017
Thank you Kathy for bring this to our attention. We are working on a fix to this, and appreciate you being our customer!
★★★★
Reviewed By:
Cheryl
Jul 26, 2017
"Thank you, I appreciate this feature. One challenge is that it's difficult to get a sense of the size or scale of the bouquet. It does however look beautiful!"
★★★★
Reviewed By:
MJ Agostini
Jul 24, 2017
"HI, they are nice. i thought it would have more robust flowers like hydrangeas."
Responded To By:
Michael Hoelck / Owner
Jul 24, 2017
Hi MJ, the arrangement actually did include several blu tinted hydrangea, you can see in the front, towards the rim of the vase. Hope that helps!
★★★★
Reviewed By:
Toni
Jul 20, 2017
"Love this idea because you never really know what you are sending and with this you can see - great idea!"
★★★★
Reviewed By:
Monica C.Sanford
Jul 17, 2017
"Flower selection looks great and matches online choice. I would prefer a different type vase but still overall pleased with the order as always when going through Hoelck's"
Responded To By:
Michael Hoelck / Owner
Jul 17, 2017
I have changed the vase, and sent a new picture for your records !! thanks for your input, it helps us get better every day !! we also will have this delivered today between 4-5 as requested.
thanks,
Michael
★★★★
Reviewed By:
Marlene
Jul 14, 2017
"So far wonderful! Easy to order on line.LOVE the picture of the arrangement that will be sent to friends that I will visit on Saturday. If it matches my expectations, the review will be even better!!"
★★★★
Reviewed By:
Susan Pochal
Jul 13, 2017
"You are always so pleasant and easy to deal with when placing orders. Great idea to send the photo!"
★★★★
Reviewed By:
JJP
Jul 10, 2017
"thank you for delivering the flowers."
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