Hoelck's Florist and Bouquets of Fruit, Waterford, CT - Customer Flower Reviews

341 Boston Post Road
Waterford, CT 06385
1-860-443-7673
www.usa-flowers.com

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Total reviews: 994 reviews | Star Rating: 4.85
5 Star ★★★★★
 
 
884
88.93%
4 Star ★★★★
 
 
81
8.15%
3 Star ★★★☆☆
 
 
22
2.21%
2 Star ★★☆☆☆
 
 
3
0.30%
1 Star ☆☆☆☆
 
 
4
0.40%
Real Customers, Real Reviews

All reviews are from verified Hoelck's Florist and Bouquets of Fruit customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.

Showing 4 star reviews. Show all reviews

★★★★
Reviewed By:
Carriera
Aug 8, 2017
"Had hoped it would be more massed whites with lilies and not so much greens....lovely, nevertheless and delivered promptly."
★★★★
Reviewed By:
Anne Hamilton
Aug 6, 2017
"A lovey arrangement of summer flowers with a very prompt, efficient delivery."
★★★★
Reviewed By:
Kathy Wallace
Jul 31, 2017
"I loved everything about the entire experience EXCEPT one minor detail - I sent multiple deliveries for that day and I didn't find any identity for who received what."
Responded To By:
Michael Hoelck / Owner
Aug 1, 2017
Thank you Kathy for bring this to our attention. We are working on a fix to this, and appreciate you being our customer!
★★★★
Reviewed By:
Cheryl
Jul 26, 2017
"Thank you, I appreciate this feature. One challenge is that it's difficult to get a sense of the size or scale of the bouquet. It does however look beautiful!"
★★★★
Reviewed By:
MJ Agostini
Jul 24, 2017
"HI, they are nice. i thought it would have more robust flowers like hydrangeas."
Responded To By:
Michael Hoelck / Owner
Jul 24, 2017
Hi MJ, the arrangement actually did include several blu tinted hydrangea, you can see in the front, towards the rim of the vase. Hope that helps!
★★★★
Reviewed By:
Toni
Jul 20, 2017
"Love this idea because you never really know what you are sending and with this you can see - great idea!"
★★★★
Reviewed By:
Monica C.Sanford
Jul 17, 2017
"Flower selection looks great and matches online choice. I would prefer a different type vase but still overall pleased with the order as always when going through Hoelck's"
Responded To By:
Michael Hoelck / Owner
Jul 17, 2017
I have changed the vase, and sent a new picture for your records !! thanks for your input, it helps us get better every day !! we also will have this delivered today between 4-5 as requested.
thanks,
Michael
★★★★
Reviewed By:
Marlene
Jul 14, 2017
"So far wonderful! Easy to order on line.LOVE the picture of the arrangement that will be sent to friends that I will visit on Saturday. If it matches my expectations, the review will be even better!!"
★★★★
Reviewed By:
Susan Pochal
Jul 13, 2017
"You are always so pleasant and easy to deal with when placing orders. Great idea to send the photo!"
★★★★
Reviewed By:
JJP
Jul 10, 2017
"thank you for delivering the flowers."
★★★★
Reviewed By:
S. Rocca
Jun 28, 2017
"The arrangement was beautiful."
★★★★
Reviewed By:
Kari
Jun 27, 2017
"Asked for a little more color than the picture showed on the web, (all white flowers). This baby boy arrangement came out beautiful."
★★★★
Reviewed By:
Marcia
Jun 23, 2017
"Before I rate the flowers I want to comment on the service I received. I meant to order the flowers first thing in the morning as visiting hours were the next day. I forgot and at 4:30 pm I remembered. I went on line and found How's which mentioned the former shop Tommy's. I remembered my family in CT used Tommy's so I called. The lady who helped me was wonderful. She truly helped out a Mainer who wanted an bouquet delivered to her dear uncle's funeral. She and asked questions and assured me that it would arrive in time. Now for the flowers. It was important to me to have uncle on the ribbon and they were able to do that, as well as a white wicker basket. The flower arrangement was nice, a little darker than I might have had, but I didn't offer any arrangement ideas. I will definitely use them again."
★★★★
Reviewed By:
Marianna McGuirk
Jun 20, 2017
"Very pretty -- would have liked it in another vase but I was not clear about that when I called. Thank you."
★★★★
Reviewed By:
Tian Giri
Jun 10, 2017
"I was hoping for a fee roses in there. I should have specified. And also will it still be fresh for Monday. Or maybe more lollies. Thank you. Otherwise it looks really pretty. more Palm greens shooting up high"
★★★★
Reviewed By:
Maryanna Stevens
Jun 10, 2017
"Beautiful!"
★★★★
Reviewed By:
Pat
May 28, 2017
"A beautiful presentation"
★★★★
Reviewed By:
Theresa Pace
May 26, 2017
"The arrangement looks lovely! Thank you. I can't wait to hear from Sarah when she receives it. Please send me an invoice at tpace@fiduciary-trust.com . I hope you will have a wonderful weekend! Theresa A. Pace"
★★★★
Reviewed By:
V. Dimmock
May 22, 2017
"The on-line ordering process was easy to use, but didn't really provide any area for asking questions. (I was purchasing for the death of a loved one and didn't really want to talk to anyone directly.) The arrangement was lovely and delivered promptly. The price was reasonable compared to other sites, but I must say, flowers for a funeral seem exorbitant in general, especially during a time that is emotionally difficult for family and friends. All that being said, I would not hesitate to order fro you again."
★★★★
Reviewed By:
Sndee
May 20, 2017
"Thank you for being quick and reliable."
★★★★
Reviewed By:
carol pollack
May 18, 2017
"showing customers a photo is a great idea! You guys always do a super job."
★★★★
Reviewed By:
Chamberlain
May 17, 2017
"Very nice arrangement, thanks"
★★★★
Reviewed By:
Maureen
May 16, 2017
"Loved seeing my item before delivered!!!! Ty it was beautiful"
★★★★
Reviewed By:
Carol Johnson
May 16, 2017
"I thought a rose would have been included"
★★★★
Reviewed By:
Lindsay
May 13, 2017
"Thank you"
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