Hoelck's Florist and Bouquets of Fruit, Waterford, CT - Customer Flower Reviews

341 Boston Post Road
Waterford, CT 06385
1-860-443-7673
www.usa-flowers.com

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Total reviews: 860 reviews | Star Rating: 4.85
5 Star ★★★★★
 
 
765
88.95%
4 Star ★★★★
 
 
71
8.26%
3 Star ★★★☆☆
 
 
17
1.98%
2 Star ★★☆☆☆
 
 
3
0.35%
1 Star ☆☆☆☆
 
 
4
0.47%
Real Customers, Real Reviews

All reviews are from verified Hoelck's Florist and Bouquets of Fruit customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.

Showing 4 star reviews. Show all reviews

★★★★
Reviewed By:
S. Rocca
Jun 28, 2017
"The arrangement was beautiful."
★★★★
Reviewed By:
Kari
Jun 27, 2017
"Asked for a little more color than the picture showed on the web, (all white flowers). This baby boy arrangement came out beautiful."
★★★★
Reviewed By:
Marcia
Jun 23, 2017
"Before I rate the flowers I want to comment on the service I received. I meant to order the flowers first thing in the morning as visiting hours were the next day. I forgot and at 4:30 pm I remembered. I went on line and found How's which mentioned the former shop Tommy's. I remembered my family in CT used Tommy's so I called. The lady who helped me was wonderful. She truly helped out a Mainer who wanted an bouquet delivered to her dear uncle's funeral. She and asked questions and assured me that it would arrive in time. Now for the flowers. It was important to me to have uncle on the ribbon and they were able to do that, as well as a white wicker basket. The flower arrangement was nice, a little darker than I might have had, but I didn't offer any arrangement ideas. I will definitely use them again."
★★★★
Reviewed By:
Marianna McGuirk
Jun 20, 2017
"Very pretty -- would have liked it in another vase but I was not clear about that when I called. Thank you."
★★★★
Reviewed By:
Tian Giri
Jun 10, 2017
"I was hoping for a fee roses in there. I should have specified. And also will it still be fresh for Monday. Or maybe more lollies. Thank you. Otherwise it looks really pretty. more Palm greens shooting up high"
★★★★
Reviewed By:
Maryanna Stevens
Jun 10, 2017
"Beautiful!"
★★★★
Reviewed By:
Pat
May 28, 2017
"A beautiful presentation"
★★★★
Reviewed By:
Theresa Pace
May 26, 2017
"The arrangement looks lovely! Thank you. I can't wait to hear from Sarah when she receives it. Please send me an invoice at tpace@fiduciary-trust.com . I hope you will have a wonderful weekend! Theresa A. Pace"
★★★★
Reviewed By:
V. Dimmock
May 22, 2017
"The on-line ordering process was easy to use, but didn't really provide any area for asking questions. (I was purchasing for the death of a loved one and didn't really want to talk to anyone directly.) The arrangement was lovely and delivered promptly. The price was reasonable compared to other sites, but I must say, flowers for a funeral seem exorbitant in general, especially during a time that is emotionally difficult for family and friends. All that being said, I would not hesitate to order fro you again."
★★★★
Reviewed By:
Sndee
May 20, 2017
"Thank you for being quick and reliable."
★★★★
Reviewed By:
carol pollack
May 18, 2017
"showing customers a photo is a great idea! You guys always do a super job."
★★★★
Reviewed By:
Chamberlain
May 17, 2017
"Very nice arrangement, thanks"
★★★★
Reviewed By:
Maureen
May 16, 2017
"Loved seeing my item before delivered!!!! Ty it was beautiful"
★★★★
Reviewed By:
Carol Johnson
May 16, 2017
"I thought a rose would have been included"
★★★★
Reviewed By:
Lindsay
May 13, 2017
"Thank you"
★★★★
Reviewed By:
Shea
May 13, 2017
"Love the new service, but the bouquet, though beautiful, seems just a little skimpy. Could use one more flower.... Anyway, thanks, we'll return to your great store!"
Responded To By:
Michael Hoelck / Owner
May 13, 2017
You do realize this is not a one sided arrangement right ?? that there are more flowers all the way around..... please note that all the wire service photos are done and shown one sided, and we can no... More
You do realize this is not a one sided arrangement right ?? that there are more flowers all the way around..... please note that all the wire service photos are done and shown one sided, and we can not photograph an arrangement like the professionals !! i am sure she will be extremely happy wit this item

Michael
Less
★★★★
Reviewed By:
M. Marcom
May 13, 2017
"Very nice idea - thanks!"
★★★★
Reviewed By:
Mitch Wood
May 13, 2017
"very nice"
★★★★
Reviewed By:
Martha Smith
May 12, 2017
"I like getting the picture. Thank you"
★★★★
Reviewed By:
Kate Lentine
May 10, 2017
"I like this service!"
★★★★
Reviewed By:
Kim Lehet
May 5, 2017
"It is great to be able to see what I sent'"
★★★★
Reviewed By:
Charles Duzy
May 5, 2017
"Great Bouquet, delivered on time, our daughter loved it."
★★★★
Reviewed By:
JoHanna Polcaro
May 5, 2017
"Would it be possible to add some big white spider mums into the holes where there is more green? If so, how much additional would it cost? Absolutely LOVE the new feature of the pictures!"
Responded To By:
Michael Hoelck / Owner
May 5, 2017
we added as requested and sent the new photo !
hoping to get the 5 star !
thanks
★★★★
Reviewed By:
Kimberly
May 4, 2017
"Initially wasn't as pretty/full as picture on website. This was rectified and it came out beautiful! Excellent service and nice staff to deal with."
★★★★
Reviewed By:
Marlene Meister
May 2, 2017
"Arrangement looks very pretty. Only reason for 4 stars is that I had wanted white and weren't available. Love being able to see them."
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