Ashland Addison Florist Co., Chicago, IL - Customer Flower Reviews

Not nearly close to what was advertised. They redid the florals after I called about all the filler leaves and then still didn't look like what I paid $100 for.

I would have hoped for more diversity of color and type that you're known for.

It is missing the yellow alstroemeria -- there should be an additional 3 sprigs of yellow alstroemeria and since that was my wedding flower, it was a significant item to be included in this bouquet ... it would have also made the arrangement more "sunny". In addition, this means that I did not receive the number of flowers I paid for, since the description is: "The cheerful bouquet includes white hydrangea, yellow roses, crème roses and yellow alstroemeria accented with fresh greenery. delivered in a contemporary glass cube with a mirrored silver finish." I'm disappointed :-( ...

Wow, this looks really bad, sorry, barely anything like the original photo. I'm so disappointed! The yellow and red look so different from what I was wanting visually, I'd honestly prefer you throw this away than deliver it to my friend. This was my first time purchasing flowers from you so I will be sure to never use you for anything in the future.

Looked different from website display

Do not like the arrangement from this picture.

Why are there Red flowers in this arrangement? I asked for different shades of pinks and whites Boo Hoo

Nice but for the price expected it to be bigger given the cost of $100 before delivery Delivery fee was very reasonable

Next time I will choose.thought it would be more spring time not nursing home My problem not yours.

Sadly, i was extremely disappointed with this transaction. From working with Adrian whom took the order, then discussing my sales issues the Director of Sales, Zoey, I would have thought this order would have been exactly what I ordered. When I received the photo of the arrangement the next day, I called to explain the flowers did not meet my expectations. I again spoke with Adrian and Zoey, and was told the flowers were pulled from delivery, and a senior designer would complete the work. It was also explained to me that one particular flower was not available, thus changing the entire look. I asked why I wasn't called. Zoey confirmed, yes, we should have called you. What I should have done, was cancel the order. My hubby and I have been customers of Ashland Addison for over 25 years. The last few orders, have been quite disappointing. I believe it is time to look for a new florist.

Some of the flowers were old and browned. Given that I paid almost $300 for them (seriously!!), I would have expected more flowers that were healthy and perky. I was disappointed because the flowers were a “congratulations” gift to my daughter and son-in-law in honor of my first grandson being born. Very sad.

Lots of missing white flora; too much green and carnations. Doesn't reflect the photo online accurately.

Please see email.

This is a $200 flower arrangement?? That can't be!

Wasn't happy with this one.

I asked for same arrangement I sent on Monday and this looks nothing like it.

I want the vibrancy and color that I saw in the photo on the website. That is what we wanted for her. We are so far away and she loves color. This isn't that beautiful vibrance in the site photo. I am sorry it's nice but it's not the bouquet from the photo.

I have ordered several times in the past years and was satisfied with the floral arrangements for my daughter. However, this recent floral arrangement, I am not pleased with for the money I spent on it. It lacked color and the flowers were minimal.

Not really happy with what you sent. If you look at your website and look at the one that I sent it was brighter and standing up more. This is kind of hanging on the sides and not really bright flowers like it shows.

The flowers look like they won't last more than two days

The bouquet of flowers sent was not as full as the image and did not look right. I was embarrassed by what was sent

Flowers look like too bad

I don't see the orchids that were so prominent on your sight….

Not happy with the virus. It looks nothing like the picture!!!! 20% off is not very much. I think you guys should do a little bit better. I want a refund that I can now make up for this mistake that I can actually buy a birthday cake with delivery! Like I said, I have been a loyal customer since 2006! You can look up Frontanac and see how much business we've given you!

If I'm gonna pay $100, then I want a full bouquet! It's definitely not full enough!!