Ashland Addison Florist Co., Chicago, IL - Customer Flower Reviews
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Total reviews: 33017 reviews | Star Rating: 4.8
| 5 Star ★★★★★ |
29,672
|
89.87% |
| 4 Star ★★★★☆ |
1,544
|
4.68% |
| 3 Star ★★★☆☆ |
774
|
2.34% |
| 2 Star ★★☆☆☆ |
487
|
1.47% |
| 1 Star ★☆☆☆☆ |
540
|
1.64% |
Real Customers, Real Reviews
All reviews are from verified Ashland Addison Florist Co. customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 2 star reviews. Show all reviews
Reviewed By:
Catherine Wojtanowski
Catherine Wojtanowski
Aug 6, 2018
The arrangement was beautiful for the mass on Saturday. But as of yesterday a lot of the flowers were dying.
Reviewed By:
Suz
Suz
Aug 3, 2018
Service is excellent - I loved the friendly person I talked to on the phone and the flowers were delivered promptly to Rush Medical Center. However, the picture of the flowers delivered had only about a third as many flowers as the photo on the Ashland we
Reviewed By:
Susan
Susan
Jul 15, 2018
I thought the arrangement was smaller than I imagined -nice but very small.
Reviewed By:
Naomi
Naomi
Jun 28, 2018
Had asked for mainly purple stems with 4 yellow. Not what they sent.
Reviewed By:
Karen
Karen
Jun 21, 2018
Not even a bow? this looks sloppy. Not to your usual high standards. disappointed
Responded To By:
Zoe / Manager
Zoe / Manager
Jun 21, 2018
Hi Karen - thank you for your feedback! This arrangement has not been delivered as per our phone conversation and we are more than happy to re-design it to your liking. Our ultimate goal is for you ... More
Hi Karen - thank you for your feedback! This arrangement has not been delivered as per our phone conversation and we are more than happy to re-design it to your liking. Our ultimate goal is for you and your recipient to be happy with our product so we look forward to discussing this with you and coming up with a resolution.
Best,
Zoe
Less
Best,
Zoe
Less
Reviewed By:
Sunny
Sunny
Jun 19, 2018
Stems were cut to short to fit into my vases as requested.
Reviewed By:
Craig Kimberly
Craig Kimberly
May 31, 2018
You changed me $80 for that little plant???? I'm very disappointed. I sent it in advance for a birthday party tomorrow night. It will be embarrassing to explain that I sent such a frail weak looking branch with a tiny flower on the end of it. Ive us
Responded To By:
Zoe / Manager
Zoe / Manager
May 31, 2018
Thank you for your feedback Craig! We are very sorry to hear you are disappointed with the size of the plant. We understand it may not look like it in the picture but it is about 2 feet tall with many blooms. We are giving you a call however so we can discuss a resolution.
Many thanks!
Many thanks!
Reviewed By:
Shannon Grealy
Shannon Grealy
May 21, 2018
Too many leaves and not enough flower.
Reviewed By:
jane
jane
May 7, 2018
I've been less than impressed by many of my recent orders from Ashland Addison - Because we leave the wreaths on Mary for the year, the roses always worked well - I'm not sure why these flowers were chosen. -jane
Reviewed By:
Barbara
Barbara
May 2, 2018
The orchid was not staked properly and was falling over and it just didn't seem to fit with the arrangement. I expected a larger container for the amount of money spent.
Reviewed By:
Customer
Customer
Apr 28, 2018
Much less than I expected from the pictures online.
Reviewed By:
Jean Van Ness
Jean Van Ness
Apr 25, 2018
Looks a little scruffy with bent petals and sunflowers of different sizes. Also, lack of symmetry in arrangement — judging from photo at least. Disappointing.
Reviewed By:
Nancy Bryers
Nancy Bryers
Apr 24, 2018
Disappointed that the arrangement had so much not in bloom. Hopefully, the arrangement looked great and in bloom when my friend received it.
Reviewed By:
Hyma kandula
Hyma kandula
Apr 21, 2018
I asked specifically peach color to mix with yellow& white. I didn't see in the arrangement. I am disappointed .please explain .
Reviewed By:
Gail Zator
Gail Zator
Apr 17, 2018
These flowers look more wilted than fresh, old, like they won't even last a day, not up to Ashland's usual. Would like them replaced.
Responded To By:
Chris / Manager
Chris / Manager
Apr 17, 2018
Thank you for your feedback Gail! We are truly sorry to hear you are not pleased with this design. We have not yet delivered it so we are creating a new design and will send you a new picture.
Best,
Zoe
Best,
Zoe
Reviewed By:
SolAngel Lozada
SolAngel Lozada
Apr 15, 2018
Not quite what I expected, I love Ashland Addison. However the Arrangement lacked the “wow” factor I was seeking for my mothers 68th birthday. sadly, I was very disappointed.
Reviewed By:
celeste albericoi
celeste albericoi
Apr 8, 2018
this was for our daughter Nicole Alberico. I ordered one dozen, the photo does not show one dozen. Disappointed for the price I paid $77.12 you can call me to discuss. Thank you.
Reviewed By:
MG
MG
Apr 7, 2018
Really disappointed. The roses and daisies were not fresh - the roses were already visibly wilted and brown on the edges, and both were completely dead in about 3 days. Overall, really unacceptable for a $70 arrangement.
Reviewed By:
Dee
Dee
Mar 20, 2018
Your company came highly recommended to me for excellent work. I was not going to write a review, because I know arrangements are not going to look exactly like the website pictures. However, the more I look at the picture, I realize this is not accepta
Reviewed By:
lauretta
lauretta
Mar 18, 2018
Unlike other arrangements I have ordered from Ashland Addison, I was quite disappointed in this order. The front facing part of this arrangement was pretty, but the back half of the arrangement was sadly lacking. The arrangement was used as a centerpiec
Reviewed By:
KG
KG
Mar 17, 2018
You forgot to enclose gift tag. Recipient did not know who came from.
Reviewed By:
Lauren roos
Lauren roos
Feb 25, 2018
For 90 dollars i am extremely dissapointed. Just wow.
Reviewed By:
pwier
pwier
Feb 7, 2018
from the photo I will not be happy. Flowers look very thin and just placed in wholes to fill the voids... I will be seeing it later and if it looks better in person I will re rate this arrangement.. But from the picture Not happy
Reviewed By:
Jeff Filippelli
Jeff Filippelli
Jan 29, 2018
If I asked for snapdragons, this might work. Arrangements are usually much better. My sister sent a simple tulip arrangement also from A/A and a a much lower price point. I liked hers a lot more.
Reviewed By:
Diann
Diann
Jan 25, 2018
Gosh. The look is not what I expected. So monochromatic you cannot really appreciate the arrangement, plus really dark for a birthday. Maybe I did not look closely enough. Sorry.
