Ashland Addison Florist Co., Chicago, IL - Customer Flower Reviews
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Total reviews: 33020 reviews | Star Rating: 4.8
| 5 Star ★★★★★ |
29,675
|
89.87% |
| 4 Star ★★★★☆ |
1,544
|
4.68% |
| 3 Star ★★★☆☆ |
774
|
2.34% |
| 2 Star ★★☆☆☆ |
487
|
1.47% |
| 1 Star ★☆☆☆☆ |
540
|
1.64% |
Real Customers, Real Reviews
All reviews are from verified Ashland Addison Florist Co. customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 2 star reviews. Show all reviews
Reviewed By:
Iris
Iris
Feb 17, 2017
Much smaller than expected - not a good value.
Reviewed By:
Rob Kozloff
Rob Kozloff
Feb 17, 2017
The flowers arrived Tuesday and they were beautiful. The sad part is that by Thursday morning four of the white roses had bowed their heads and were brown. Two more were gone this morning. Just seems that PREMIUM roses should last more than three days.
Reviewed By:
Barbara Quilty
Barbara Quilty
Feb 12, 2017
Looks like fewer tulips than in the website shown when ordering this arrangement. I counted 10 on the website and only see five in this picture.
Responded To By:
Chris / Manager
Chris / Manager
Feb 12, 2017
Good morning Barbara! We are really sorry to hear you are disappointed with the arrangement we created for your mom. This arrangement was designed all around so your mom can place it anywhere she li... More
Good morning Barbara! We are really sorry to hear you are disappointed with the arrangement we created for your mom. This arrangement was designed all around so your mom can place it anywhere she likes. However, we appreciate your feedback and most importantly your business so we will make sure we deliver an arrangement of all tulips to your mom on Monday.
Best,
Zoe
Less
Best,
Zoe
Less
Reviewed By:
Carmela
Carmela
Feb 11, 2017
I thought it was ok when I saw this picture but when i saw it in person, I was disappointed, it looked dry and 'small'. I actually wanted to take it away and buy a new one because it looked 'cheap. (Compared to other flowers that the recipient got for her
Reviewed By:
Vickie Tillman
Vickie Tillman
Feb 3, 2017
Where are the sodas?
Responded To By:
Chris / Manager
Chris / Manager
Feb 3, 2017
Thank you for your feedback Vickie! We have left you a message and look forward to speaking with you so we can resolve this.
Many thanks,
Zoe
Many thanks,
Zoe
Reviewed By:
Kathleen
Kathleen
Feb 2, 2017
White flowers are already dead. So are the yellow ones
Reviewed By:
J
J
Feb 1, 2017
Bummed out because this is not what I ordered and doesn't look that great from the photo. I specifically asked if they had enough daisies to pull this off and if they daisies looked good. There is a lot of filler in this photo although no filler was show
Reviewed By:
Carol Hirsch
Carol Hirsch
Jan 31, 2017
That IS NOT $77 worth. Very disappointed. I think it's time for me to find a new florist!
Responded To By:
Chris / Manager
Chris / Manager
Jan 31, 2017
Thank you for your feedback Carol - we are happy that we were able to get this fixed and remade for your right away and we are happy to hear you like your new arrangement. It was a pleasure to serve you.
Best,
Zoe
Best,
Zoe
Reviewed By:
Carol Johnson
Carol Johnson
Jan 24, 2017
I was disappointed that this appeared so small ...flowers were cut back shorter than I expected and the vase very small. Not the normal Ashland job..especially for $75/
Reviewed By:
Vern Schultz
Vern Schultz
Jan 23, 2017
The flowers were ok. The balloon was another deal. We were told the only balloon you had at the place was a get well soon but they could get a thinking of you one by the next day. We TOLD the person that it wouldn't be appropriate under the circumstances
Reviewed By:
Andy Pavlatos
Andy Pavlatos
Jan 20, 2017
Very disappointed. This arrangement was small, ragged-looking and definitely not worth $150. The wreath had bald spots and there needed to be more flowers for the price. I have already talked to your staff about this.
Responded To By:
Chris / Manager
Chris / Manager
Jan 20, 2017
Thank you for your feedback Andy! We truly appreciate it and are happy that we were able to find a resolution. Please know that we appreciate your business and look forward to serving you in the future.
Best,
Zoe
Best,
Zoe
Reviewed By:
Mike Steffen
Mike Steffen
Jan 19, 2017
The flowers were pretty but honestly, they did not have that WOW factor that I wanted and asked for, they were kind of small and thin, not big and full. I have ordered and been satisfied with Ashland Addison in the past, so I will try again. Maybe this wa
Reviewed By:
Pat Wallies
Pat Wallies
Jan 2, 2017
Disappointed in arrangement.
Reviewed By:
SV
SV
Dec 19, 2016
Nice plant arrangement but I will be more specific with the type of fresh flowers added to planter next time. When spending 100.00 dollars, I thought I'd get something nicer or more expensive than carnations.
Reviewed By:
Nok
Nok
Dec 17, 2016
Disappointing for the size of the flowers
Reviewed By:
Stephen Smith
Stephen Smith
Nov 24, 2016
I have always been pleased with Ashland Addison arrangements in the past, but for $125, this particular arrangement was "thin." It was more vase, and less flowers. I was disappointed when I saw it at the hostess's home.
Reviewed By:
Wiz
Wiz
Nov 21, 2016
Not very good. Looked very weak. Better orchids at home depot
Reviewed By:
Denise R. Conley
Denise R. Conley
Nov 16, 2016
Not crazy about that. Could you put some of those purple like baby breathe in it too??
Reviewed By:
Denise Rich
Denise Rich
Nov 15, 2016
Hi, I'm a little disappointed in the colors used. I was expecting the deep pinks, etc as in in your Birthday "uniquely chic" arrangement.
Reviewed By:
Janet
Janet
Nov 13, 2016
Parts of the arrangement wilted during the second day.
Reviewed By:
Gaitan
Gaitan
Oct 22, 2016
Purple is not blue accents
Responded To By:
Oct 22, 2016
Hello Rosemary,
Thank you for your review! I have called and left you a message in regards to this order. Please call us back so that we may help find a resolution.
Best,
Georgia
Thank you for your review! I have called and left you a message in regards to this order. Please call us back so that we may help find a resolution.
Best,
Georgia
Reviewed By:
Jenell
Jenell
Oct 20, 2016
I ordered the My First Teddy Bear in pink not an elephant. Please let me know why it was not sent. Thank you, Jenell
Responded To By:
Oct 20, 2016
Hello Jenell,
Thank you for your feedback! I am glad that we were able to come to a resolution.
Best,
Georgia
Thank you for your feedback! I am glad that we were able to come to a resolution.
Best,
Georgia
Reviewed By:
Daena
Daena
Oct 11, 2016
Service was very good on the phone. Although they said morning arrival and it came at 3.30 pm. Also the arrangement was really shockingly small for a total of $40+.
Reviewed By:
Jacqueline Delgado
Jacqueline Delgado
Oct 8, 2016
When I saw the text picture I didn't like the flowers. But I thought maybe just a bad anglet. Then I saw them in person. I am so disappointed!!! The bouquet was small, not what I expected at all. Never again!!!
Reviewed By:
UP DIESEL
UP DIESEL
Oct 4, 2016
WHILE THIS IS PRETTY, IT IS NOT AS FULL AS THE PICTURE ON THE WEB SITE. SEEMS TO BE MISSING THE GREENERY TO MAKE IT APPEAR FULLER, WIDER AND TALLER.
Responded To By:
Chris / Manager
Chris / Manager
Oct 4, 2016
Thank you for your review Sue! I'm glad we were able to talk to you and get this corrected before delivery! We appreciate your business and feedback!
