Ashland Addison Florist Co., Chicago, IL - Customer Flower Reviews

Pilsen Design Center
1956 W. 17th St
Chicago, IL 60608
+1 (312) 432-1800
www.ashaddflorist.com

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Total reviews: 33026 reviews | Star Rating: 4.8
5 Star ★★★★★
 
 
29,680
 89.87%
4 Star ★★★★☆
 
 
1,544
 4.68%
3 Star ★★★☆☆
 
 
774
 2.34%
2 Star ★★☆☆☆
 
 
488
 1.48%
1 Star ★☆☆☆☆
 
 
540
 1.64%
Real Customers, Real Reviews

All reviews are from verified Ashland Addison Florist Co. customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.

Showing 2 star reviews. Show all reviews

★★★★★
Reviewed By:
Lisa Gronke
Jan 12, 2016
Asked for Gerber daisies to be added and just don't see that the were, although I was assured on the phone they were added. Nothing spectacular about this piece. Needs more contrast, esp in middle.
Responded To By:
Chris / Manager
Jan 12, 2016
Dear Lisa - thank you for your feedback! We are truly sorry for your instructions were not followed through as promised. We have left you a message and sent you a email and are hoping we can rectify... More
Dear Lisa - thank you for your feedback! We are truly sorry for your instructions were not followed through as promised. We have left you a message and sent you a email and are hoping we can rectify this error as soon as possible for you!
Looking forward to hearing back from you.
Best,
Zoe
Less
★★★★★
Reviewed By:
colleen
Jan 4, 2016
Hi for the cost a bit disappointed.
★★★★★
Reviewed By:
Michelle sagraves
Dec 31, 2015
Looks rather messy
★★★★★
Reviewed By:
Aida E Ramos
Dec 27, 2015
Not satisfied. The picture on your website is misleading. We were missing the Lilies. The flowers were sent before we were able to approve the flowers shown.
Responded To By:

Dec 28, 2015
Hello Aida,
Thank you for your review, I have left you a voicemail in regards to your order. Please call me when you are able.
Thank you,
Georgia
★★★★★
Reviewed By:
Whitney Doherty
Dec 22, 2015
The whole wow factor of this arrangement is the black magic rose with the green cymbidium roses - this is not an acceptable substitute to me. The colors and shapes of this arrangement are not nearly as rich and elegant as the "natural green & red design"
★★★★★
Reviewed By:
Shawn McGee
Dec 20, 2015
I have worked with Ashland Addison on my private as well as corporate events now for a few years and I have to say I was never disappointed until my last two orders. This personal order and the logistics and delivery of my last large event order at north
★★★★★
Reviewed By:
Melanie Taylor on behalf of Sam Huggins
Dec 7, 2015
Helli it's not what I asked for....I asked for white orchids with pale pink and cream flowers. I cannot see any orchids at all, just lilies. I was shown a beautiful arrangement on line...it's nothing like it !
★★★★★
Reviewed By:
Leo
Nov 30, 2015
As you know my order was delivered to the wrong address. So the centerpiece for the Thanksgiving Day dinner was not there. It hurt.
★★★★★
Reviewed By:
Elizabeth Murrill
Nov 28, 2015
I ordered these the day before Thanksgiving and should have not done it at the last day. The flowers were not as fresh and long-lasting. I would have liked the flowers in tighter buds-the concept was nice, but a bit disappointing.
Responded To By:

Nov 28, 2015
Hi Liz,

Thank you for bringing this to my attention. I am glad that we were able to speak today in regards to the flowers. Please let me know if you have ANY questions.

Thank you,
Becca
★★★★★
Reviewed By:
natalie saltiel
Nov 25, 2015
More leaves than flowers. Not at all what I expected.
Responded To By:

Nov 25, 2015
Hi Natalie,

I just left a message for you in regards to this design. Please give me a call when you can.

Thank you,
Becca
★★★★★
Reviewed By:
Keith Winston
Nov 25, 2015
Not thrilled
★★★★★
Reviewed By:
Linda
Nov 23, 2015
For the price I paid, I was sorely disappointed in the type and sparseness of flowers. This was for a very special person. Another Aunt had sent flowers containing roses and paid just over $100. Not sure if Ashland Addison outsourced this or not but it
Responded To By:

Nov 23, 2015
Hello Linda,

Thank you for getting in touch with me. I just left a voicemail for you in regards to this design. Please give me a call once you receive my message.

Regards,

Becca
★★★★★
Reviewed By:
Sandra Holtmeyer
Nov 14, 2015
Not what I ordered at all. I ordered Sunny Days arrangement you have in website. We then discussed White Chrysanthamums which I did not get either. They took down my # wrong & sent me email I didn't see until closing so we discussed it would have to go
★★★★★
Reviewed By:
RAY
Oct 29, 2015
Picture on web site looks a lot more colorful and shows lots of Roses compared to this pic?
Responded To By:
Chris / Manager
Oct 29, 2015
Good afternoon Ray and thank you for your feedback! We have attempted to contact you and have left you a message. We look forward to hearing back from you.
Best,

Zoe
★★★★★
Reviewed By:
Alicia
Oct 10, 2015
This is what $75/$100 gets me? Not impressed
★★★★★
Reviewed By:
Brenda Hautzinger
Oct 2, 2015
It's okay... This does not look anything like the picture I selected. Maybe the picture does not do it any justice. I received 2 e-mails from Ashland Addison regarding "Rate your flowers". I would have preferred the other floral arrangement. Thx!
★★★★★
Reviewed By:
Marilyn Ludwig
Sep 30, 2015
This arrangement looks nothing like the picture on your website. There are too many greens in this arrangement, not enough daisies; the pic on your website is loaded with daises. In addition, these daisies do not look very nice - almost look like mums.
Responded To By:
Chris / Manager
Sep 30, 2015
Hi Marilyn - thank you for your feedback! We have re-designed your arrangement and sent you a new picture.
Thank you for giving us the opportunity to fix this.
Have a wonderful day!
★★★★★
Reviewed By:
Heather
Sep 26, 2015
Hopefully it looks better in person and not like a big ball. Maybe just a bad angle
★★★★★
Reviewed By:
Tarsha Green
Sep 22, 2015
I changed my order to a 6inch before I got off the phone with my order. The salesperson confirmed it. When I got my email it stated 6inch but it had the 8 inch price. I called back to correct not even 15 mins later; I was assure that it would be corrected
Responded To By:

Sep 22, 2015
Hi Tarsha,

I'm glad we were able to speak in regards to this order. I apologize the email reflecting the lower, corrected total was not sent on the day the change was made. Please let ... More
Hi Tarsha,

I'm glad we were able to speak in regards to this order. I apologize the email reflecting the lower, corrected total was not sent on the day the change was made. Please let me know if you have any questions or if you need another copy of the receipt.

Thank you,

Becca
Less
★★★★★
Reviewed By:
Carrie
Sep 21, 2015
What happened to the spider mums?
Responded To By:

Sep 21, 2015
Hello Carrie,

I'm glad you were able to speak to Delia in regards to this arrangement. Please let me know if you have any questions.

Thank you,

Becca
★★★★★
Reviewed By:
Jennifer S
Sep 11, 2015
the flowers look a little worn, not too impressed
Responded To By:

Sep 11, 2015
Hi Jennifer,

I'm glad you like the new angle of the photo we sent. Please let me know if you have any questions.

Thank you,

Becca
★★★★★
Reviewed By:
Mary Kay Joyce
Sep 10, 2015
I hope there were more blooms to come. It looks a little puny for the price consider- ing Jewel had five blooms for $30.00. I hate to complain, but, if I were in your business I'd want to hear feedback.
Responded To By:

Sep 11, 2015
Hi Mary Kay,

I just left a message for you in regards to this plant. Please feel free to give me a call directly if you have any other questions.

Thank you,

Becca
★★★★★
Reviewed By:
JM
Sep 4, 2015
Very disappointed. The fullness is exactly what I asked for but there are multiple issues with this arrangement. First, I was specific when I told the person I spoke with that I did not want carnations or mums yet what I am seeing is a lot of carnations
Responded To By:

Sep 4, 2015
Hi Jo,

I'm so glad we were able to speak in regards to the two orders you placed with us. You should be receiving the new emails shortly. Please let me know if you have any questions at all.

Thank you,

Becca
★★★★★
Reviewed By:
Sharon
Aug 21, 2015
not full like pictured
Responded To By:

Aug 21, 2015
Hi Sharon,

I'm really glad that we were able to speak on the phone this afternoon and I think we've come up with a solution. Please let me know if you have any questions!

Thank you,

Becca
★★★★★
Reviewed By:
Jean Klingenstein
Aug 21, 2015
Not sure this arrangement looks like $100.00 worth of flowers or artistic skill. Compared to previous orders I was disappointed to be honest.
Responded To By:

Aug 21, 2015
Hi Jean,

I just left you a voicemail in regards to this order. Please feel free to give me a call if you have any questions.

Thank you,

Becca
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