Ashland Addison Florist Co., Chicago, IL - Customer Flower Reviews
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Total reviews: 33033 reviews | Star Rating: 4.8
| 5 Star ★★★★★ |
29,686
|
89.87% |
| 4 Star ★★★★☆ |
1,544
|
4.67% |
| 3 Star ★★★☆☆ |
775
|
2.35% |
| 2 Star ★★☆☆☆ |
488
|
1.48% |
| 1 Star ★☆☆☆☆ |
540
|
1.63% |
Real Customers, Real Reviews
All reviews are from verified Ashland Addison Florist Co. customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 2 star reviews. Show all reviews
Reviewed By:
Lin Witte
Lin Witte
Feb 4, 2015
First, please get my name correct. It is WITTE not WHITE. Second, i do not like those purple liatris. Third, nonetheless look forward to a timely delivery.
Responded To By:
Feb 4, 2015
Hello Linda,
I just sent an email to you in regards to this arrangement. The order states no substitutions, so please call me as soon as possible so we can discuss what you wish to use instead of the liatris.
Thank you.
I just sent an email to you in regards to this arrangement. The order states no substitutions, so please call me as soon as possible so we can discuss what you wish to use instead of the liatris.
Thank you.
Reviewed By:
Marguerite Quinn
Marguerite Quinn
Jan 30, 2015
Gosh, for $70 with delivery charges, I thought the arrangement would be fuller looking. I have to say the photo on the Internet was much better. I've been a customer for a long time and this is the first time I've been disappointed.
Reviewed By:
Christina Schrier
Christina Schrier
Jan 29, 2015
Hi - thanks for sending a picture, it is very helpful. They are pretty, however, I am dissapointed to see the colors and flowers are not really close to the photo online and also there are carnations in the arrangement. I mentioned in my comments that if
Responded To By:
Jan 29, 2015
Hi Christina,
Thank you for contacting us. We have corrected the design and sent a new photo to you. Please let me know if you have any other questions.
Best regards,
Becca
Thank you for contacting us. We have corrected the design and sent a new photo to you. Please let me know if you have any other questions.
Best regards,
Becca
Reviewed By:
Liza
Liza
Jan 23, 2015
can you remove all the green items - just the 2 flowers would be perfect
Reviewed By:
Mariann
Mariann
Jan 16, 2015
This does not look like the original photo I picked from the website...
Responded To By:
Jan 16, 2015
Hi Mariann,
I'm glad I was able to speak to you about this design. Please let me know if you have any other questions.
Best regards,
Becca
I'm glad I was able to speak to you about this design. Please let me know if you have any other questions.
Best regards,
Becca
Reviewed By:
Sonia Sakumoto
Sonia Sakumoto
Jan 15, 2015
I am sorry to say I was disappointed in the designer's flower selection. Kate (great customer service!)noted on my order that I liked "lots of birds" in the "exotic arrangement". As you can see, there were only 3 birds, in addition to roses & carnations.
Reviewed By:
SUE JOHNSON
SUE JOHNSON
Jan 7, 2015
I expected a blue hat. The flowers are not as full as the image on your web site, looks like a lot less flowers and more white, less inexpensive flowers than the yellow ones.
Responded To By:
Jan 8, 2015
Hi Sue,
I am glad we were able to speak today about the flowers and design!
Best regards,
Becca
I am glad we were able to speak today about the flowers and design!
Best regards,
Becca
Reviewed By:
D Kumar
D Kumar
Jan 5, 2015
I am disappointed, if this is my order, It does not look like the one on line !
Reviewed By:
Kathleen
Kathleen
Dec 26, 2014
These were pretty but started to wilt and looked dead by the next day, not a hearty arrangement or worth the money.
Responded To By:
Chris / Manager
Chris / Manager
Dec 26, 2014
Dear Kathleen - thank you for your review! We are terribly sorry to hear the flowers were not up to par. We have left you a message with a resolution and look forward to hearing back from you soon.
Best,
Zoe
Best,
Zoe
Reviewed By:
Catherine
Catherine
Dec 11, 2014
I was more than disappointed by the first arrangement that was set to go out. Thankfully you do have this system and send pictures so I was able to call and express that. Kate was wonderful in handling my concern and I was pleased with the result. Irise
Reviewed By:
Marie Washington
Marie Washington
Nov 14, 2014
Looks skimpy. I was looking for fullness and a dramatic display. I'm disappointed.
Reviewed By:
Vivian Singleton
Vivian Singleton
Nov 2, 2014
I asked a colorful arrangement.
Responded To By:
Nov 4, 2014
Hello Vivian,
Thank you for contacting me. I'm so sorry to hear you were disappointed in the colors that were selected. I will be in touch with you soon to discuss.
Best regards,
Becca
Ashland Addison Florist Co.
Thank you for contacting me. I'm so sorry to hear you were disappointed in the colors that were selected. I will be in touch with you soon to discuss.
Best regards,
Becca
Ashland Addison Florist Co.
Reviewed By:
Amy
Amy
Oct 14, 2014
I was going to call but just received this email. I am disappointed in the flower arrangement. I asked for a fall themed arrangement and this doesn't look like fall to me at all and looks very, very basic. These were for a very special family and they d
Responded To By:
Oct 14, 2014
Hello Amy,
Thank you for contacting me. Someone will be in touch with you soon to discuss this with you.
Regards,
Becca
Ashland Addison Florist Co.
Thank you for contacting me. Someone will be in touch with you soon to discuss this with you.
Regards,
Becca
Ashland Addison Florist Co.
