Ashland Addison Florist Co., Chicago, IL - Customer Flower Reviews
Like us on Facebook.
Total reviews: 33006 reviews | Star Rating: 4.8
5 Star ★★★★★ |
29,663
|
89.87% |
4 Star ★★★★☆ |
1,543
|
4.67% |
3 Star ★★★☆☆ |
773
|
2.34% |
2 Star ★★☆☆☆ |
487
|
1.48% |
1 Star ★☆☆☆☆ |
540
|
1.64% |

All reviews are from verified Ashland Addison Florist Co. customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 2 star reviews. Show all reviews
Reviewed By:
Cappy Abraham
Cappy Abraham
Oct 2, 2021
Not Ashland Addison's best work. Disappointed in this 18 rose bouquet for my granddaughter's 18th birthday.
Reviewed By:
Antoinette Alcazar
Antoinette Alcazar
Oct 2, 2021
I am usually pretty happy with my orders, but his bouquet I ordered for myself and honestly I am disappointed. It is more green than pink. It doesn't compare well with the one on the website. I like getting photos because most of the time I order for others, and want to see what they received.
Reviewed By:
Brian Fitzpatrick
Brian Fitzpatrick
Sep 21, 2021
I really dislike the giant fishbowl vase. Can you please put it in a regular size one? And do you have any white hydrangeas? Thank you
Reviewed By:
ALBERT G KOLLAR
ALBERT G KOLLAR
Aug 27, 2021
This arrangement looks tired compared to the advertised picture on-line; I am disappointed as I have grown to expect the best from Ashland Addison.
Reviewed By:
John Weldt
John Weldt
Aug 26, 2021
I have to say, for $100 it looks like a basic fall arrangement and in a cup? I asked for something modern for a birthday and this is pretty far from it. Let's call this a miss.
Reviewed By:
Alan Hale
Alan Hale
Aug 23, 2021
The roses were open on the day delivered. Ashland Addison needs to realize when they use another florist to cut delivery costs, they are still rated as the flower shop. I have learned my lesson. No more roses, which is a shame. Second time this has happened.
Reviewed By:
Candice
Candice
Aug 19, 2021
I was hoping for more pink/pastel for Mother of the Bride. That is too fall/autumn
Reviewed By:
Ellen Chessick
Ellen Chessick
Aug 12, 2021
Looks smaller than the photo I picked. Both the container and plant look smaller than expected
Reviewed By:
Margaret Gumler
Margaret Gumler
Aug 9, 2021
The photo you gave does not look like the picture of the actual flowers delivered the second time. The recipient sent me the real oucture. The rises are again very open and will not last more than 1-2 days. Disappointing...
Reviewed By:
Sharon Sessoms
Sharon Sessoms
Aug 4, 2021
Not happy at all. My event is tomorrow and I was expecting gorgeous yellow, orange and white blooms, not a plant. I didn't bother to ask because last time I ordered glads from you they were in bloom. I want my money back if they haven't bloomed by 10am tomorrow.
Reviewed By:
Greg Romero
Greg Romero
Jul 26, 2021
The flowers are perfect, the guy at the shop was extremely rude.
Reviewed By:
Catherine Hurley
Catherine Hurley
Jul 9, 2021
Looked much prettier on the site than this pic. Very disappointed
Reviewed By:
Dave Cooper
Dave Cooper
Jun 18, 2021
Good arrangement. Flowers were left on front porch. I was told they would phone or make sure someone received them fortunately they were discovered before being damaged in the heat.
Reviewed By:
Andrew
Andrew
Jun 2, 2021
This is the first time I've been disappointed by an order from Ashland Addison Florist. The flowers arrived in rough shape and didn't even last 2-3 days. They were for a birthday and it was just unfortunate.
Reviewed By:
Lori
Lori
Jun 2, 2021
Feeling like this order had too many carnations, unlike the photo to buy it.
Reviewed By:
Marie Scorzo
Marie Scorzo
May 26, 2021
Was thinking baby pink tea roses, carnations ? & what? Greenery? Babys breath? Special vase Dont care for the purple
Reviewed By:
Linden house chucago
Linden house chucago
May 21, 2021
Customer service mentioned the arrangement upgrade since we paid more it was going to be more higher
Reviewed By:
Amanda
Amanda
May 15, 2021
While it's a "pretty" design, I am very disappointed that it's such a traditional piece. I specifically requested a non-traditional design as it is going to an extremely talented floral designer.
Reviewed By:
Elizabeth Elser
Elizabeth Elser
May 4, 2021
No lily no roses no big green leaves no lavender vase. Doesn't look anything like this picture. At all. I'm very disappointed. Would you like a photo of what was delivered??
Responded To By:
Zoe / Manager
Zoe / Manager
May 4, 2021
Thank you for contacting us Elizabeth! We are sorry to hear about this. We are not quite sure what could have happened but this is definitely not the design we created for BettyJean. As we try to f... More
Thank you for contacting us Elizabeth! We are sorry to hear about this. We are not quite sure what could have happened but this is definitely not the design we created for BettyJean. As we try to figure out what could have happened could you please let us know if she possibly received any other floral deliveries today?
This design does not look like something that could have been created in our shop.
We look forward to hearing from you and helping resolve this.
Best,
Zoe
Less
This design does not look like something that could have been created in our shop.
We look forward to hearing from you and helping resolve this.
Best,
Zoe
Less
Reviewed By:
Doretha Tyler-Gant
Doretha Tyler-Gant
Apr 28, 2021
I am disappointed that there are NO flowers in the plant. Please advise . Thanks Doretha
Reviewed By:
Joan
Joan
Apr 23, 2021
These look nothing like the big mass of white daisies that I ordered. The representative was so nice that I hate to complain. I will go back and re-check my order confirmation. It is the same vase but completely different flowers and not as nice looking.