Ashland Addison Florist Co., Chicago, IL - Customer Flower Reviews
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Total reviews: 33013 reviews | Star Rating: 4.8
| 5 Star ★★★★★ |
29,669
|
89.87% |
| 4 Star ★★★★☆ |
1,543
|
4.67% |
| 3 Star ★★★☆☆ |
774
|
2.34% |
| 2 Star ★★☆☆☆ |
487
|
1.48% |
| 1 Star ★☆☆☆☆ |
540
|
1.64% |
Real Customers, Real Reviews
All reviews are from verified Ashland Addison Florist Co. customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 2 star reviews. Show all reviews
Reviewed By:
Not the best.
Not the best.
Oct 27, 2020
I like the idea of the green plant with fresh flowers. Judging from the picture, I didn't like the plants and maybe it's seasonal, the flowers were not “bright “or cheery. I was disappointed because I have always been pleased with this florist.
Reviewed By:
Gaughan
Gaughan
Oct 18, 2020
Didn't care for this arrangement at all. Not what I usually expect from Ashland Addison Florists.
Reviewed By:
Judy May
Judy May
Oct 16, 2020
Doesn't look like $65 worth of flowers to me! Really? ? ? Delivery was on time as ordered.
Reviewed By:
John Adamczyk
John Adamczyk
Oct 13, 2020
I didn't bring them in , but my daughter said that one lily was broken off , and two of the flowers were bent , she didn't elaborate which two , she spruced them up and it looks fantastic .
Reviewed By:
Rita Edidin
Rita Edidin
Sep 21, 2020
Would have liked other colors besides yellow & white... “Look at the web page!”
Reviewed By:
Mary Bahr
Mary Bahr
Sep 16, 2020
Beautiful, Thanks
Reviewed By:
Jill
Jill
Sep 11, 2020
I'm sorry but I don't think this arrangement looks like the one I ordered and I am disappointed. The color scheme and flowers look quite different. We selected the lake breeze design for the delicate light looking Irish bell and delphinium flowers mixed w
Reviewed By:
Michael Tith
Michael Tith
Aug 24, 2020
The bouquet looked very bland and empty compared to the picture on the website. Many of the flowers look like they are dying and are shriveled up. I'm honestly very disappointed.
Reviewed By:
Tillman
Tillman
Aug 4, 2020
Not happy with the basket that Mr Owens received.
Reviewed By:
Mary Molnar
Mary Molnar
Aug 4, 2020
I'm usually “wow'd” by Ashland Addison flower arrangements. But I'm disappointed by this arrangement. It lacks the variety shown in the picture on the website. When I saw the photo that was emailed to me, I had to look at my confirmation email to make sur
Responded To By:
Zoe / Manager
Zoe / Manager
Aug 4, 2020
Thank you for your review Mary! We are sorry to hear this. The arrangement is still in our shop. We will make sure we design a new arrangement and will email you a new photo.
Best, Zoe
Best, Zoe
Reviewed By:
susan
susan
Jul 12, 2020
These were supposed to be all pink. I confirmed that with your customer rep and it's my receipt. Please call me if you're going to change my order.
Reviewed By:
Karen
Karen
Jul 10, 2020
The arrangement was pretty but not quite what I had in mind. The arrangements in the past were beautiful with subtle elegance. I will continue to order from Ashland Addison with more detailed floral requests. Thank you, wishing you safety and good hea
Reviewed By:
Beth Grayson
Beth Grayson
Jun 30, 2020
I expected a more pastel arrangement for a new baby gift. Colors are too heavy for a nursery!
Reviewed By:
Allen koranda
Allen koranda
May 24, 2020
The roses look very tired. I hope they will last for the recipient. Pretty disappointed from th picture anyway
Reviewed By:
Lisa deyoung
Lisa deyoung
Mar 3, 2020
Thought it was fuller for 60
Responded To By:
Zoe / Manager
Zoe / Manager
Mar 3, 2020
Thank you for your review Lisa! We are happy we were able to talk to you over the phone and correct this design before it was delivered.
Reviewed By:
Dave Finzer
Dave Finzer
Feb 23, 2020
Most flowers started to wilt and die after 2 days. Not so good for the price I paid however they were beautiful upon arrival.
Responded To By:
Zoe / Manager
Zoe / Manager
Feb 24, 2020
Thank you for reaching Dave! We are so very sorry to hear this but really appreciate the opportunity to make this right.
A fresh arrangement will be delivered to you this afternoon.
Best,
Zoe
A fresh arrangement will be delivered to you this afternoon.
Best,
Zoe
Reviewed By:
Loretta Martinez
Loretta Martinez
Feb 20, 2020
IMG_1107.JPG. (Picture of delivered plant) I sent a picture of the actual flowers delivered via text message to Ashland Addison. Two of the green leaves have brown on them. Not up to the quality I usually see from you.
Responded To By:
Zoe / Manager
Zoe / Manager
Feb 21, 2020
Thank you for your feedback Loretta! We are so sorry to hear about this but are glad we were able to speak over the phone and resolve this.
We appreciate your business and look forward to helping you again in the future!
We appreciate your business and look forward to helping you again in the future!
Reviewed By:
Dorothy Litt
Dorothy Litt
Jan 14, 2020
Disappointed
Reviewed By:
Olga Wolz
Olga Wolz
Jan 8, 2020
The arrangement was as I had ordered it. assorted white flowers with winter greens. It was an interesting arrangement, but a little "flat" in appearance. I should have ordered some colored flowers that would have given the arrangement some depth.
Reviewed By:
Lorene
Lorene
Jan 5, 2020
Unfortunatly several people said it looked like a casket spray on my dinner table The flowers were pretty and fresh
Reviewed By:
Elizabeth kelly
Elizabeth kelly
Dec 27, 2019
Picture had red and white flowers and that's what I thought would get sent?
Reviewed By:
Ellen Turner
Ellen Turner
Dec 14, 2019
I don't think it looks nice without the flowers in bloom the way they appear on yourcwebsite. Not enough flowers for 130 bucks
Responded To By:
Zoe / Manager
Zoe / Manager
Dec 14, 2019
Thank you Ellen! We are so glad we got to talk to you on the phone and resolve this.
We appreciate your feedback!
Best,
Zoe
We appreciate your feedback!
Best,
Zoe
Reviewed By:
Joe
Joe
Nov 25, 2019
I have been buying flowers for decades with Ashland. Disappointed to find so many flowers wilted so bad I had to clean out about 25% the bouquet within 36hours of their arrival. We feed them and check the water constantly. Not sure why this happene
Reviewed By:
Vanessa Ramirez
Vanessa Ramirez
Oct 24, 2019
The flowers I choose online looked “ full” these so not
Responded To By:
Zoe / Manager
Zoe / Manager
Oct 24, 2019
Hi Vanessa - thank you for your feedback! As mentioned on the phone this arrangement was designed all around and there are a lot of fresh flowers that will open, giving it a full gorgeous look.
Thank you again for your order!
Thank you again for your order!
Reviewed By:
Sharon Wilson
Sharon Wilson
Oct 19, 2019
I was disappointed in the size of the casket bouquet & how long the flowers lasted.
