Ashland Addison Florist Co., Chicago, IL - Customer Flower Reviews
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Total reviews: 33020 reviews | Star Rating: 4.8
| 5 Star ★★★★★ |
29,675
|
89.87% |
| 4 Star ★★★★☆ |
1,544
|
4.68% |
| 3 Star ★★★☆☆ |
774
|
2.34% |
| 2 Star ★★☆☆☆ |
487
|
1.47% |
| 1 Star ★☆☆☆☆ |
540
|
1.64% |
Real Customers, Real Reviews
All reviews are from verified Ashland Addison Florist Co. customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 2 star reviews. Show all reviews
Reviewed By:
Ruby
Ruby
Oct 18, 2019
The flowers chosen were entitled brilliance. I hope the picture just doesn't do the flowers justice, as it does not appear to be a brilliant display. I hope the recipient finds it to be brilliant! I order often and don't believe I've ever been disap
Responded To By:
Zoe / Manager
Zoe / Manager
Oct 19, 2019
Ruby - we are so happy we got to talk to you! Thank you so much for your business. We truly appreciate it.
Reviewed By:
Melissa Dow
Melissa Dow
Oct 17, 2019
A little disappointed. I specifically said I really didn't care for pothos and preferred ferns. I don't see any interesting mosses or birds. The bromeliad is a nice touch but the whole basket doesn't look like it came from the woods.
Responded To By:
Zoe / Manager
Zoe / Manager
Oct 17, 2019
Melissa - we are glad we were able to talk to you. As promised, we are redesigning the planter and will email you a new photo.
Thank you!
Thank you!
Reviewed By:
Rick K.
Rick K.
Oct 11, 2019
The arrangement looks lovely, but it seems awfully small for $130.
Reviewed By:
Jacqueline Graham
Jacqueline Graham
Sep 7, 2019
Love the color scheme and the choice of flowers but they look very unsymmetrical and quickly thrown together
Reviewed By:
Wendy
Wendy
Sep 3, 2019
The flowers look nice, but it's 5:45 PM and she has not received the arrangement.
Reviewed By:
Joanne
Joanne
Aug 28, 2019
This is really the last time I am going to send flowers from you. You were always my go to florist but I have been disappointed the last few times. The arrangement on the website have flowers that are very colorful and bright. This was not the color pale
Reviewed By:
Stegeman
Stegeman
Aug 26, 2019
The arrangement is pretty, but was supposed to be in a baseball mug.....
Reviewed By:
Pamela Toms
Pamela Toms
Aug 17, 2019
The flowers were much smaller than expected and by Saturday the tea roses were dead!! They were watered and floral additives it into planter as suggested. So disappointed.
Reviewed By:
Anonymous
Anonymous
Aug 9, 2019
Although sending a picture of the arrangement is much appreciated, this arrangement looks like the image that was posted online for $60. The arrangement that was paid for was supposed to be $150 worth and from the looks of this, we paid double the price
Reviewed By:
Joanne
Joanne
Aug 2, 2019
I have to tell you that I hasn't that pleased with the arrangement. The picture you have on the web site had much more contrast. The roses on the example were lighter and this just liked like it was all the same yellow. This is the third time I have been
Responded To By:
Zoe / Manager
Zoe / Manager
Aug 2, 2019
Joanne - thank you so much for your feedback! We are so glad we got to talk to you today and thank you for the opportunity to make this right!
We truly appreciate your business and look forward to helping you again in the future!
We truly appreciate your business and look forward to helping you again in the future!
Reviewed By:
Andrea Dolgin
Andrea Dolgin
Aug 1, 2019
They look dull & like the flowers I have in my back yard. Disappointing for the cost.
Reviewed By:
Bridget
Bridget
Jul 31, 2019
I rarely comment, however I am disappointed in this display for $100 - I anticipated a much more abundant bouquet. Thanks.
Reviewed By:
Maria Welch
Maria Welch
Jun 9, 2019
This is not up to your normal standards- Which is why I called AShland Addison. I asked for a flowering plant, I normally don't like to comment with neg thoughts, but this really missed the mark- it's underwhelming! It looks so throw back to me- We wer
Reviewed By:
Ariel
Ariel
Jun 8, 2019
The corsage was beautiful and I loved the bracelet that you used. I put it right in the fridge and took it out at 3:30pm to pick up son's prom date at 4pm for the pre-prom party. By 6pm it was already brown:(. Do you expect it to turn that fast? Would th
Reviewed By:
Susan Buse
Susan Buse
Jun 1, 2019
I had requested Hot pink flowers. Magenta in addition to pale pink.
Reviewed By:
Bea
Bea
May 22, 2019
It did not seem that full kind of flat not what I expected.
Reviewed By:
Ryan,Betty
Ryan,Betty
May 21, 2019
Broken stems in front of bouquet???
Reviewed By:
Andrea
Andrea
May 21, 2019
These were not bright colored flowers as requested. Nor do they look full - appears to have more filler than anything else.
Reviewed By:
Jennifer
Jennifer
May 18, 2019
Disappointed by the end of the prom night the corsage flowers had withered a lot.
Responded To By:
Zoe / Manager
Zoe / Manager
May 20, 2019
Thank you for your review Jennifer! We are really sorry to hear about what happened with the corsage flowers. We have made an attempt to contact you but please know that we will issue a credit for the corsage flowers.
We do hope we hear back from you.
Best,
Zoe
We do hope we hear back from you.
Best,
Zoe
Reviewed By:
Lesley
Lesley
May 17, 2019
The plant was not delivered as pictures. There were no pussy willows in the plant and the cookies were hidden underneath the plant and looked like garbage. I did not receive a picture of the plant prior to delivery; as is standard and was also requested
Responded To By:
Zoe / Manager
Zoe / Manager
May 17, 2019
Lesley - we are so glad we got to talk to you over the phone and appreciate you allowing us to make this right. Thank you again for your feedback and your business!
Best,
Zoe
Best,
Zoe
Reviewed By:
David Brackley
David Brackley
May 16, 2019
Frankly it looks a little skimpy compared with the photo on the website. But the flowers are lovely.
Reviewed By:
Eve Pool
Eve Pool
May 15, 2019
I don't like to be negative, but sometimes constructive criticism can help. There were two issues with this. The first was the color. I needed hot pink and this was more light pink. I tried to order hot pink with light pink accents, but it turned up mor
Reviewed By:
Meryl
Meryl
May 12, 2019
I am disappointed as this is less than half as full as the photo that I sent for you to duplicate. The person I spoke to assured me that you could duplicate the bouquet. Mother was thankful of course but clearly fell short of expectations. SMH in disappoi
Reviewed By:
Cheryl
Cheryl
May 7, 2019
I came in a week early to place my order. When I went to pick up the flowers they were incorrect and missing flowers that were selected. The women who helped me was very nice and offered a credit. Unfortunately, it does not change the fact that flowers th
Reviewed By:
BD
BD
Apr 29, 2019
All three dozen roses were CRAMMED into a SMALL vase which made the arrangement APPEAR tiny. Not good.
