Bountiful Flower Patch, Bountiful, UT - Customer Flower Reviews
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Total reviews: 8830 reviews | Star Rating: 4.74
| 5 Star ★★★★★ |
7,662
|
86.77% |
| 4 Star ★★★★☆ |
562
|
6.36% |
| 3 Star ★★★☆☆ |
249
|
2.82% |
| 2 Star ★★☆☆☆ |
156
|
1.77% |
| 1 Star ★☆☆☆☆ |
201
|
2.28% |
Real Customers, Real Reviews
All reviews are from verified Bountiful Flower Patch customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 1 star reviews. Show all reviews
Reviewed By:
Allen
Allen
Feb 27, 2019
Really disappointed with this arrangement. The lilies are closed making it look sparse and I had changed to these lilies because they said the color I had wanted were all closed and that these were open, which they clearly are not. Didn't look good!
Responded To By:
Bountiful / Manager
Bountiful / Manager
Feb 27, 2019
Allen,
We are sorry we disappointed you with this arrangement!
Our goal is to always use the freshest product available to us,
which is why we made your arrangement with stargazer ... More
We are sorry we disappointed you with this arrangement!
Our goal is to always use the freshest product available to us,
which is why we made your arrangement with stargazer ... More
Allen,
We are sorry we disappointed you with this arrangement!
Our goal is to always use the freshest product available to us,
which is why we made your arrangement with stargazer lilies that had just cracked open, rather than fully bloomed lilies. We hope the lilies bloomed to your satisfaction eventually. And we take your feedback seriously, in hopes of better serving you in the future. Please call us with any questions or concerns 801-506-9280
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We are sorry we disappointed you with this arrangement!
Our goal is to always use the freshest product available to us,
which is why we made your arrangement with stargazer lilies that had just cracked open, rather than fully bloomed lilies. We hope the lilies bloomed to your satisfaction eventually. And we take your feedback seriously, in hopes of better serving you in the future. Please call us with any questions or concerns 801-506-9280
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Reviewed By:
Jackie Tolman
Jackie Tolman
Feb 25, 2019
This is a far cry from the picture on the internet! I cannot tell you how disappointed I am with this arrangement. This was not worth paying $100.00 for this arrangement. This is ugly! You showed roses on the internet arrangement, and this is not roses! I
Responded To By:
Bountiful / Manager
Bountiful / Manager
Feb 26, 2019
Jackie,
I see that you placed an order for the "Oh So Fabulous!" arrangement on our website.
As stated (and shown) on our website..." it comes with a nice mix of pastel col... More
I see that you placed an order for the "Oh So Fabulous!" arrangement on our website.
As stated (and shown) on our website..." it comes with a nice mix of pastel col... More
Jackie,
I see that you placed an order for the "Oh So Fabulous!" arrangement on our website.
As stated (and shown) on our website..." it comes with a nice mix of pastel colors with hydrangea, roses, spray roses, and seeded eucalyptus. "
We are sorry that you feel this arrangement is ugly, but it was not made in error.
We have since sent out a new one to the recipient, one that is full of roses and contains no other flowers. Hopefully, you will find that one much more to your liking!
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I see that you placed an order for the "Oh So Fabulous!" arrangement on our website.
As stated (and shown) on our website..." it comes with a nice mix of pastel colors with hydrangea, roses, spray roses, and seeded eucalyptus. "
We are sorry that you feel this arrangement is ugly, but it was not made in error.
We have since sent out a new one to the recipient, one that is full of roses and contains no other flowers. Hopefully, you will find that one much more to your liking!
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Reviewed By:
linda murdock
linda murdock
Jan 15, 2019
when I ordered a flower arrangement the photo showed a vase with several gerber daisies. I wanted a vase with gerber daisies only. When I saw the vase at the memorial I was greatly disappointed. There was only ONE gerber daisy. I dont think I'll ever
Responded To By:
Bountiful / Manager
Bountiful / Manager
Jan 15, 2019
Linda,
We have been trying to contact you regarding this order since it was placed.
The phone number you have provided is no longer in service. I have e-mailed you but have not received a response. Please call the shop at 801-506-9280 at your earliest convenience.
We have been trying to contact you regarding this order since it was placed.
The phone number you have provided is no longer in service. I have e-mailed you but have not received a response. Please call the shop at 801-506-9280 at your earliest convenience.
Reviewed By:
KT
KT
Jan 14, 2019
I was very disappointed in my order. I did not order this plant. I ordered a succulent planter. The Bountiful location did not have it nor did they indicate that on the website. I gave them ample time to perhaps get the appropriate planter in stock as the
Responded To By:
Bountiful / Manager
Bountiful / Manager
Jan 14, 2019
KT,
In the rare event that we are out of stock on a product, we do our best to inform our customers immediately and explore other solutions for a successful delivery.
I spoke with you reg... More
In the rare event that we are out of stock on a product, we do our best to inform our customers immediately and explore other solutions for a successful delivery.
I spoke with you reg... More
KT,
In the rare event that we are out of stock on a product, we do our best to inform our customers immediately and explore other solutions for a successful delivery.
I spoke with you regarding your order minutes after it was placed.
You agreed to have us substitute the succulent box planter ($35) with a fresh garden basket ($40). We waived the $5 upgrade because we were out of stock on what you initially requested. I am very sorry to hear that you were disappointed in the planter. I have been trying to contact you in an effort to make this right. I hope you will give us another chance in the future.
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In the rare event that we are out of stock on a product, we do our best to inform our customers immediately and explore other solutions for a successful delivery.
I spoke with you regarding your order minutes after it was placed.
You agreed to have us substitute the succulent box planter ($35) with a fresh garden basket ($40). We waived the $5 upgrade because we were out of stock on what you initially requested. I am very sorry to hear that you were disappointed in the planter. I have been trying to contact you in an effort to make this right. I hope you will give us another chance in the future.
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Reviewed By:
Lene Balster
Lene Balster
Dec 9, 2018
Not impressed for $90.
Responded To By:
Bountiful / Manager
Bountiful / Manager
Dec 10, 2018
This was an all around arrangement. The gerbera daisies and the white stock do not show up very well. It had 12 long stem roses and 3 stargazer lilies as well. I wish the picture would show all the flowers that were in it.
Reviewed By:
Karen Peterson
Karen Peterson
Dec 7, 2018
Becky called me and Was very pleased. The sunflowers have special Meaning for our family because of the recent death of my husband,r her father. Thank you for including them
Reviewed By:
Tim Barnes
Tim Barnes
Oct 22, 2018
That isn't even close to what I ordered. I ordered a birthday balloon arrangement and chocolates. I sure hope you just sent the wrong picture and that isn't what was delivered.
Responded To By:
Bountiful / Manager
Bountiful / Manager
Oct 22, 2018
We are so sorry for the mix up.
We sent you the wrong picture by mistake and she did receive what you ordered for her.
We sent you the wrong picture by mistake and she did receive what you ordered for her.
Reviewed By:
Melissa Houston
Melissa Houston
Oct 13, 2018
I didnt like the arrangement at all... I asked for 1 ot two balloons. Didnt get them. Dissappointed and im usually happy with things i have ordered in the past.
Reviewed By:
Kathy Williams
Kathy Williams
Sep 13, 2018
I do not like chrysanthemums and I am disappointed with the amount of flowers for the price paid.
Reviewed By:
Yvonne
Yvonne
Sep 10, 2018
So wimpy compared to site photo! She died at 55 and we are in South America. Can't you do better? I'll pay more. Larger basket more lasting plants. That's what the photo showed
Reviewed By:
Randy williams
Randy williams
Aug 6, 2018
Wow, that is not at all want I expected. When I said roses and other white flowers I didn't think it would be mainly carnations the cheapest flowers possible! Super disappointed. PS not sure why it is addressed to Thomas (my son) as my name is Randy (
Reviewed By:
Kathy
Kathy
Jun 25, 2018
Not happy with the bright yellow dandelion flower! I asked for something that when you look at it you think wow that is beautiful! Somehow, it just doesn't do if! It doesn't go with the test of the arrangement at all. Very disappointed!
Reviewed By:
Angie
Angie
Jun 1, 2018
I asked for blue and white colors. This was for a little boys funeral. Very disappointed
Responded To By:
Bountiful / Manager
Bountiful / Manager
Jun 1, 2018
Thank you for your response. We are sorry for the misunderstanding about your order. The person taking the order was not specific about the colors. Our order just asked to add some blue to the pictured flowers. We are sorry for your loss.
Reviewed By:
MGT
MGT
May 28, 2018
They didn't deliver the whole order, which was supposed to be a surprise.
Responded To By:
Bountiful / Manager
Bountiful / Manager
Jun 1, 2018
We are sorry the driver forgot to take the fruit basket. We refunded the amount.
We hope we can serve you better in the future.
We hope we can serve you better in the future.
Reviewed By:
Shelley
Shelley
Apr 3, 2018
So disappointed! This was sadly nit even close to being worth what I paid. If I had known what I would get for the amount of money I paid, I would Have done something else. It was not even close to being as nice as the picture.
Responded To By:
Bountiful / Manager
Bountiful / Manager
Apr 5, 2018
We are so sorry you were not happy with the wreath. The picture taken here is very dark. It doesn't show the red roses, green kermit poms or more lilies very well. We hope to serve you in the future.
Reviewed By:
William Ball
William Ball
Mar 30, 2018
seems like the lillies could have been opened up more. Not alot of filler..... ugggh.
Responded To By:
Bountiful / Manager
Bountiful / Manager
Apr 2, 2018
We are sorry that you were disappointed with the arrangement. We didn't have lilies that were fully open when the arrangement was made but they should have opened beautifully the next day.
We hope we will be able to serve you better next time.
We hope we will be able to serve you better next time.
Reviewed By:
Ingrid Morrill
Ingrid Morrill
Mar 21, 2018
They are beautiful and I appreciate your service. I hope I hit on the right star because I am very pleased with the flowers. Thank you. Ingrid
Reviewed By:
Andrew Warner
Andrew Warner
Mar 19, 2018
Not even close to what I saw in the picture when I ordered. I'm fine if the colors don't match, but this arrangement looks anemic and pathetic compared to what I ordered. Very disappointed.
Responded To By:
Bountiful / Manager
Bountiful / Manager
Mar 20, 2018
We are very sorry for the confusion. You ordered a Sunshine and Daisies arrangement and we sent you a picture of Sunshine and Gerbs by mistake. However, we caught the mistake before the arrangement was delivered and the receiver did get the Sunshine and Daisies.
Reviewed By:
Michelle
Michelle
Mar 14, 2018
Pretty skimpy for a funeral. A pretty bow would have been a nice touch
Reviewed By:
David
David
Jan 23, 2018
Poor service; poor product. So disappointed. If it was for a regular occasion it wouldn't have bothered me so much,but a funeral really is a sensitive event that requires best efforts.
Responded To By:
Bountiful / Manager
Bountiful / Manager
Jan 30, 2018
We are so sorry to hear you were disappointed with the product and service. We would be happy to discuss the issues with you and try to make things right in the future.
Reviewed By:
Andrew
Andrew
Dec 27, 2017
I asked for purple and they said they have lilac this is definitely not lilac, thanks for messing up my five year anniversary flowers!!! You may have lost my business. This kind of happened last time too.
Responded To By:
Dec 29, 2017
We are so sorry you were disappointed with the color of the roses. Unfortunately the color of the purple roses was not lilac. The color of rose was all that we had in the day you ordered that was cl... More
We are so sorry you were disappointed with the color of the roses. Unfortunately the color of the purple roses was not lilac. The color of rose was all that we had in the day you ordered that was close to purple. I hope your wife enjoyed the roses even though the color was not exactly what you wanted.
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Reviewed By:
Kari Mathis
Kari Mathis
Dec 15, 2017
If this is a photo of what was actually sent, then it looks NOTHING like what I ordered on your webpage and paid $67 dollars for! I could have gone to the store myself and spent $8 on something like this. I don't even see a plant in the one you did!! Her
Responded To By:
Dec 15, 2017
I'm sorry you were not happy with the fruit basket. The basket was large (over 14" round and the plant was in a Christmas container and placed in the back so it doesn't show. It was filled to value.
The pictures don't often show how large the item is.
The pictures don't often show how large the item is.
Reviewed By:
Heather
Heather
Sep 27, 2017
We are very disappointed with the arrangements ordered through Flower Patch. This was supposed to be a fall bouquet with florist's choice of flowers delivered to General Authorities. We will not be using them in the future.
Responded To By:
Sep 29, 2017
We were so sorry you were not happy with the floral arrangement. It was an all around bouquet so some of the flowers are not shown in the picture. I hope you will consider giving us another opportunity to serve you better.
Reviewed By:
Disappointed
Disappointed
Sep 27, 2017
Honestly, it expected a bit more. This isn't an arrangement, it's just flowery bunched together. I realize it's not a vase but I still expected an arrangement. For the money it's a rip off. I am actually going to try and cancel other order, sucks because
Responded To By:
Sep 29, 2017
We are so sorry you were not happy with the floral wrap of flowers. I hope you were more pleased when you saw the flowers in person. sometimes a picture does not do justice to the flowers.
Reviewed By:
EH
EH
Sep 19, 2017
Completely disappointed in what was ordered vs. what was sent to a friend during her time of grief. I understand things can't be exact but this is not up to standard, especially when I've ordered from the Flower Patch in the past. $169 for this Easter b
Responded To By:
Sep 19, 2017
Thank you for your response. We are so sorry you were unhappy with your arrangement. I left you a voice message, but went ahead and added another red gladiolus and a couple of other flowers to fill th... More
Thank you for your response. We are so sorry you were unhappy with your arrangement. I left you a voice message, but went ahead and added another red gladiolus and a couple of other flowers to fill the arrangement out more. The arrangement was done in a larger more expensive basket because we were out of the correct one, because of that it does make the flowers appear more spread out and not as full as the one pictured on our sight. It was made to value though and we hope the changes that we made will be to your liking. If you have any other concerns please contact us.
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