Bountiful Flower Patch, Bountiful, UT - Customer Flower Reviews
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Total reviews: 8830 reviews | Star Rating: 4.74
| 5 Star ★★★★★ |
7,662
|
86.77% |
| 4 Star ★★★★☆ |
562
|
6.36% |
| 3 Star ★★★☆☆ |
249
|
2.82% |
| 2 Star ★★☆☆☆ |
156
|
1.77% |
| 1 Star ★☆☆☆☆ |
201
|
2.28% |
Real Customers, Real Reviews
All reviews are from verified Bountiful Flower Patch customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 2 star reviews. Show all reviews
Reviewed By:
Vickie Johnson
Vickie Johnson
Sep 5, 2019
Was not what I ordered. Not happy with it at all. Already sent it to the funeral home. Will not use Flower Patch in Bountiful ever again!
Reviewed By:
Mikaela
Mikaela
Jun 28, 2019
the flower colors are totally different here in this photo then on the website. the flower color on the website are much more lush and bright. the roses are much more "plush/larger" on the website photo then here.
Responded To By:
Bountiful / Manager
Bountiful / Manager
Jun 28, 2019
Hi Mikaela!,
It looks like you placed an online order for our "Simple Pleasure" arrangement.
While the flowers in both arrangements are the same, this is one of our arrangements... More
It looks like you placed an online order for our "Simple Pleasure" arrangement.
While the flowers in both arrangements are the same, this is one of our arrangements... More
Hi Mikaela!,
It looks like you placed an online order for our "Simple Pleasure" arrangement.
While the flowers in both arrangements are the same, this is one of our arrangements that we can not guarantee the exact colors for.
As stated in the description online, "This arrangement comes in a clear glass vase with bright colored lilies, roses, miniature carnations, and accented with statice and wax flower. Colors may vary from that in the picture"
We are, however, always willing to work with you on finding a good substitute. We encourage you to call us with any of your special requests, and we hope that we can really hit the mark next time. 801.506.9280
Thank you for your business.
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It looks like you placed an online order for our "Simple Pleasure" arrangement.
While the flowers in both arrangements are the same, this is one of our arrangements that we can not guarantee the exact colors for.
As stated in the description online, "This arrangement comes in a clear glass vase with bright colored lilies, roses, miniature carnations, and accented with statice and wax flower. Colors may vary from that in the picture"
We are, however, always willing to work with you on finding a good substitute. We encourage you to call us with any of your special requests, and we hope that we can really hit the mark next time. 801.506.9280
Thank you for your business.
Less
Reviewed By:
Bret Harper
Bret Harper
May 26, 2019
This was the most I spent on an arrangement and it died 2 days after. Looked nice, but didn't last as long as a traditional vase arrangement
Responded To By:
Bountiful / Manager
Bountiful / Manager
May 28, 2019
Bret,
We have been trying to get a hold you.
We are so sorry that this centerpiece did not meet your expectations!
Please call us back so that we can make this right with you.
801.506.9280
We have been trying to get a hold you.
We are so sorry that this centerpiece did not meet your expectations!
Please call us back so that we can make this right with you.
801.506.9280
Reviewed By:
Jr
Jr
May 17, 2019
I paid almost 40 dollars for something that looks kinda sloppy to me, will be finding a different florist
Reviewed By:
Jacob Kapp
Jacob Kapp
May 13, 2019
I had scheduled the delivery time to be between 8 and 12. Flowers didn't show up until 1PM. There was no water in the vase and two of the flowers were broke as if the vase had tipped over during delivery.
Responded To By:
Bountiful / Manager
Bountiful / Manager
May 20, 2019
Glad we could make this right for you, Jacob!
We hope to be your first stop for all of your special occasions!
We hope to be your first stop for all of your special occasions!
Reviewed By:
Jennifer Bentley
Jennifer Bentley
Dec 15, 2018
I called and had my order changed. They didn't change my order or my card... hard to explain to my brothers why my name is the only one on the card. :(
Reviewed By:
Linda
Linda
Oct 28, 2018
When I picked them up most all were really open and probably would only last a day before the pedals started dropping off. I placed a second order because I didn't count correct and I was not given them and had to send my son up to get the rest. I have a
Reviewed By:
Dennis Berry
Dennis Berry
Oct 11, 2018
I was actually going to contact you. I was disappointed in the arrangement. I felt that it was skimpy. The way that it was described to us on the telephone, I really thought that it would more full. It had the height and width as described, but it was lac
Reviewed By:
Bonneville Builders
Bonneville Builders
Aug 29, 2018
I specifically ordered the warm nights arrangement for the sunflowers. In the photo provided there are no sunflowers!
Reviewed By:
Terri
Terri
Aug 22, 2018
I order these flowers for a funeral and when I placed the order I asked for sunflowers and a lot of purple. I like the purple but really wanted sunflowers. Also I specifically asked for a container that could be left on the grave. The gal that took my ord
Reviewed By:
Marie
Marie
Aug 1, 2018
The arrangement looks like someone just threw the flower in the vase.When I placed the order I asked if the flower color would be similar to the vase color (orange). When I called they told me that there is a formula that they following - I understand tha
Responded To By:
Bountiful / Manager
Bountiful / Manager
Aug 2, 2018
We are so sorry you were disappointed with your order. We used the orange vase you requested. The arrangement was made and included all the flowers as seen on our website, plus an additional spray rose. Thank you for your feedback.
Reviewed By:
Ercell Jex Hepworth
Ercell Jex Hepworth
Jun 30, 2018
The flowers are beautiful, but these were for a man and it was supposed to be a male arrangement. These look like a woman's arrangement with all the pink. It is not the arrangement I picked out for colors. Very Disappointed
Responded To By:
Bountiful / Manager
Bountiful / Manager
Jul 10, 2018
We are very sorry that you were disappointed with the spray.
Some of the flowers in the photo appear pink but we used peach and burgundy flowers as the arrangement called for.
We hope we can serve you better next time.
Some of the flowers in the photo appear pink but we used peach and burgundy flowers as the arrangement called for.
We hope we can serve you better next time.
Reviewed By:
Gabe
Gabe
Jun 25, 2018
These look much more generic than what the picture looked like. I'm disappointed. The picture online showed small purple flowers with the roses, not white. This looks like something from the grocery store.
Reviewed By:
Josh
Josh
Apr 9, 2018
Much smaller than what I expected. Small roses, small overall for the $40 I paid. I wouldn't have bought it if I had seen it first.
Responded To By:
Bountiful / Manager
Bountiful / Manager
Apr 9, 2018
Thank you for your response. We are sorry you were not pleased with the arrangement. The tulips are not open yet and it does make it look smaller. We hope we can serve you better in the future.
Reviewed By:
Rob
Rob
Mar 16, 2018
Looks like it has less flowers than the online pic on your site
Reviewed By:
Ruth hill
Ruth hill
Feb 28, 2018
Disappointed in this arrangement. Not up to your regular caliber.
Responded To By:
Bountiful / Manager
Bountiful / Manager
Mar 9, 2018
Thank you for your response. We are sorry you were disappointed with the flower arrangement. Unfortunately, the tulips were not in bloom at the time the picture was taken. We hope to serve you in the future!
Reviewed By:
FM
FM
Feb 8, 2018
The flowers look nice and the woman on the phone was very helpful but I'm having a hard time with a better rating because the flowers haven't been delivered yet!
Responded To By:
Bountiful / Manager
Bountiful / Manager
Feb 9, 2018
Thank you for your response. I'm happy you liked the flowers and customer service. There might have been a misunderstanding about delivery time. On our order it specified delivery between 12 and 4... More
Thank you for your response. I'm happy you liked the flowers and customer service. There might have been a misunderstanding about delivery time. On our order it specified delivery between 12 and 4 p.m. The flowers were delivered at 3:35 p.m. Thank you for your order and we hope to serve you again.
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Reviewed By:
Nancy Berrett
Nancy Berrett
Jan 29, 2018
It looks pretty, but I was hoping for something a little more colorful and bright. It seems a little small for the price.
Responded To By:
Bountiful / Manager
Bountiful / Manager
Jan 30, 2018
Thank you for your review. We were happy to re-do the arrangement to your liking. We appreciate feedback from our customers and always hope to make them happy with their purchase.
Reviewed By:
Gary Glaittli
Gary Glaittli
Jan 23, 2018
Not as colorful or full as the arrangement pictured online.
Responded To By:
Bountiful / Manager
Bountiful / Manager
Jan 30, 2018
Thank you for your review. We are always happy to hear from our customers. The arrangement was re-done before it was delivered and we are glad you found the changes to your liking.
Reviewed By:
Kristeen
Kristeen
Dec 1, 2017
I don't like it as well as the one on your website. It is darker and not as light as I ask it to be for a baby. I am disappointed.
Responded To By:
Dec 7, 2017
I'm so sorry you were not happy with the funeral spray. The picture does look dark but the arrangement was much brighter. I hope when you saw it at the funeral you were pleased. Thank you for your response.
Reviewed By:
Ruth hill
Ruth hill
Oct 24, 2017
If this is truly what you sent and not the one with the cheesy red bow then I'm happy with it. Thank,you for listening to my concerns.
Reviewed By:
Rob Noble
Rob Noble
Oct 2, 2017
A few of the flowers look old and worn. Like we got the left overs. Normally wouldn't say anything but since you guys asked... yeah... wasnt the best for a florist. Rob Noble 206-914-3324
Responded To By:
Oct 6, 2017
I'm sorry you were not happy with the arrangement we sent. The lily in front is just opening up, so it is hard to see how fresh it is. the roses and other flowers are still "tight" so they... More
I'm sorry you were not happy with the arrangement we sent. The lily in front is just opening up, so it is hard to see how fresh it is. the roses and other flowers are still "tight" so they likewise are fresh. It is hard to see how nice they are from a picture. I hope we will be able to serve you again in the future. Thank you for your response.
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Reviewed By:
Tiffany Jensen
Tiffany Jensen
Jul 25, 2017
I love the option to see what you send. However, my flowers do not look like what was ordered. The name of the arrangement chosen is bright & colorful. We got two red, one white and greenery. A far cry from pinks & oranges shown.
Responded To By:
Jul 25, 2017
Thank you for your response. Unfortunately, we didn't receive our shipment of Gerbera Daisies to give you a better selection of colors. We are sorry you were disappointed.
Reviewed By:
Cherilee Frasier
Cherilee Frasier
May 4, 2017
Thank you for the picture, I was hoping for more Roses. And it looks smaller than I pictured. Is this the exact bouquet that was delivered? Thank you for everything.
Reviewed By:
P carabello
P carabello
Apr 30, 2017
The 2nd time is not the charm. If I specifically asked for THE colored flowers on the Internet order and am told 2x that it would happen and neither is? Then I don't order from here any more.
