Bountiful Flower Patch, Bountiful, UT - Customer Flower Reviews
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Total reviews: 8830 reviews | Star Rating: 4.74
| 5 Star ★★★★★ |
7,662
|
86.77% |
| 4 Star ★★★★☆ |
562
|
6.36% |
| 3 Star ★★★☆☆ |
249
|
2.82% |
| 2 Star ★★☆☆☆ |
156
|
1.77% |
| 1 Star ★☆☆☆☆ |
201
|
2.28% |
Real Customers, Real Reviews
All reviews are from verified Bountiful Flower Patch customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 2 star reviews. Show all reviews
Reviewed By:
Pam
Pam
Apr 18, 2017
The reason I chose the arrangement I did was because of the bright colors. This is nice but very drab. The green vase with the orange ribbon doesn't do it for me either. Flower Patch is usually better than this.
Responded To By:
Apr 18, 2017
I am sorry you are disappointed in your arrangement. We try to use bright colors, but these were that flowers that were available to us for that day. Thank you for your response.
Reviewed By:
Kori
Kori
Apr 13, 2017
I'm actually a bit sad. They did not look like the arrangement online. And the roses look a bit old and there are holes in the arrangement. I get that I purchased an item on sale but..... not all that thrilled with the arrangement.
Responded To By:
Apr 18, 2017
I am sorry that you are disappointed in the arrangement. We tried to get it as close as we could with the flowers that were available to us. Thank you for your response.
Reviewed By:
Lori Douglas
Lori Douglas
Apr 8, 2017
Delivered on Wed and Thursday the day of funeral all my lavender flowers wilted, and many of my small white filler flowers wilted along with the leaves. When my sister stopped by the shop to discuss it was blamed on the morturary instead of addressing th
Responded To By:
Apr 18, 2017
I am sorry that you were disappointed in your arrangement. We were disappointed that they wilted so quickly as well. We try very hard to make our funeral arrangements special for our customers. We rec... More
I am sorry that you were disappointed in your arrangement. We were disappointed that they wilted so quickly as well. We try very hard to make our funeral arrangements special for our customers. We received the flowers fresh that day, so the only thing that would have caused your flowers to wilt so fast is a lack of water and the temperature of the room they were kept. We can control those things while they are in the shop, but we cannot control the care of them once they leave. Once again, we are sorry that these did not hold up for you. I offered in-store credit to your sister, that still applies to you.
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Reviewed By:
Brooke
Brooke
Mar 28, 2017
They look a lot better in the picture. In person the edges of the petals were brown.
Responded To By:
Mar 28, 2017
I am sorry that you were disappointed with the flowers. The roses were on special, and these were the flowers that we had left. We tried to pick out the best flowers of the bunch.
Reviewed By:
LR
LR
Mar 21, 2017
Did not look like the picture. I would have never ordered this if I knew it would look like this.
Responded To By:
Mar 21, 2017
I am sorry you are disappointed with the arrangement. This arrangement has all of the flowers that were needed, but this set were smaller than the typical stem. We did what we could with the flowers.
Reviewed By:
Steven
Steven
Feb 16, 2017
The order was placed as a bereavement gift. "Sympathy" was listed under occasion. The basket and plants are lovely, but the ribbon did not fit the occasion.
Responded To By:
Feb 18, 2017
I am sorry you were disappointed with the ribbon. We usually try to match the flowers. We should have paid more attention to the occasion.
Reviewed By:
Deborah
Deborah
Feb 8, 2017
I ordered fresh cut wrapped not an arrangement. ??
Responded To By:
Feb 9, 2017
We are sorry for the mix up. The order that we received called for it to be arranged in a vase.
Reviewed By:
JOANNA TtURNER
JOANNA TtURNER
Feb 8, 2017
The plant looks a bit smaller than I was shown. I wanted the red budding flowers from the website. It needs a little color. But it is nice. Thank you
Responded To By:
Feb 9, 2017
The picture does make the basket look smaller than it is. This plant has the blooming flowers in it. This one just is not as bloomed yet. It will last the recipient a longer amount of time. Thank you for your response.
Reviewed By:
Suzi G
Suzi G
Jan 19, 2017
I thought I bought cheery bright birthday flowers. Not what I expected.
Responded To By:
Jan 19, 2017
I am sorry that you are not happy with the flowers. We did not have all of the exact flowers that were in the arrangement. Our designer tried to make it as similar as possible with the flowers that were available to us.
Reviewed By:
Cruz
Cruz
Jan 16, 2017
The message I left on the card was cut off. The person had no idea who it was from, big time bummer.
Responded To By:
Jan 16, 2017
I am sorry that it did not have your name on the card. I looked at your order and it does not look like you put your name on the card message area while ordering online. That is why it did not print on the card.
Reviewed By:
Breanne Gubler
Breanne Gubler
Dec 4, 2016
The white flowers were wilted.
Responded To By:
Bountiful / Manager
Bountiful / Manager
Dec 5, 2016
Thank you for your response. The white daisies look like they may be wilted because that is how the heads are facing but I assure you they were fresh.
Reviewed By:
Kristen Oaks
Kristen Oaks
Nov 23, 2016
I am quite disappointed with this arrangement. I asked for a full, lovely bunch of flowers...this is not what I expected. My friend is very ill and I wished to surprise her with something lovely.
Responded To By:
Bountiful / Manager
Bountiful / Manager
Nov 23, 2016
Thank you for your response. I'm sorry you were not happy with this arrangement. The call center sent us an order for a caribbean mist arrangement - this is the floral arrangement we do for the pric... More
Thank you for your response. I'm sorry you were not happy with this arrangement. The call center sent us an order for a caribbean mist arrangement - this is the floral arrangement we do for the price you ordered. There are many different stems of flowers used. Again, I am sorry you were disappointed.
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Reviewed By:
Jennifer Lehnherr
Jennifer Lehnherr
Oct 3, 2016
We have fresh flowers all over the office today from Costco ($19.99 each) and they look a lot better than these. We had to do this due to a death in the family. Just wish they were larger than the flowers that we paid $20 for. Oh well.
Responded To By:
Bountiful / Manager
Bountiful / Manager
Oct 4, 2016
I'm glad you saw the flowers in real life and that you were happy with them!
Reviewed By:
Ashleigh
Ashleigh
Sep 5, 2016
All of these flowers look very mature and have already bloomed. Personally, when receiving flowers I like partially bloomed flowers so I can enjoy the arrangement for more then half a day. Also, the pink bow does not match the arrangement or balloon.
Responded To By:
Bountiful / Manager
Bountiful / Manager
Sep 5, 2016
Thank you for your response. The flowers you mentioned as already bloomed are the Gerbera Daisy which always comes to us bloomed. The yellow lilies were partially bloomed but they are hard to see. ... More
Thank you for your response. The flowers you mentioned as already bloomed are the Gerbera Daisy which always comes to us bloomed. The yellow lilies were partially bloomed but they are hard to see. The ribbon is mostly pink but it does have yellow flowers printed on it. I'm sorry you were not satisfied with the balloon and arrangement sent. I hope we can serve you again in the future.
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Reviewed By:
Michelle cherry
Michelle cherry
Aug 8, 2016
These look aweful the gerbers are missing pettals, it's drooping flowers look like they are days old and on there last life!!!!
Responded To By:
Bountiful / Manager
Bountiful / Manager
Aug 8, 2016
Thank you for your response about the floral arrangement. I'm sorry you were not happy with the way the gerbera daisies look. We do not use old flowers. Sometimes the petals on the gerbera daisies are bunched together and the photo taken makes it look like some might be missing.
Reviewed By:
Denise
Denise
Jul 19, 2016
The one I ordered last week was a lot brighter and cheerier, this one is fine but the one last week had bright flowers and bright purple filler and bright bow, this one is drab, not liking it near as much
Responded To By:
Bountiful / Manager
Bountiful / Manager
Jul 22, 2016
Thank you for your response to the picture you received. I'm sorry you were not pleased with the colors. Next time you order, please specific colors you would like and we would be happy to accommodate you.
Reviewed By:
JP
JP
Jul 3, 2016
Service was great and the arrangement was beautiful done, but the sunflowers didn't even make it through the viewing. It was very disappointing to see wilted flowers at your loved ones funera.
Responded To By:
Bountiful / Manager
Bountiful / Manager
Jul 5, 2016
I'm very sorry you had wilted flowers in the arrangement you ordered. They were beautiful when they left our shop. Thank you for bringing this to our attention.
Reviewed By:
Bobbie
Bobbie
Jun 21, 2016
It's definitely not as colorful and bright as the picture showed it would be and it said it would arrive in a "Blue, Pink or Purple vase" which i think would have made it a little more cheerful. Over all not all that happy.
Responded To By:
Jun 22, 2016
I'm happy we were able to resolve the problem. Thank you for contacting us so we could remake the arrangement.
Reviewed By:
kb
kb
Jun 10, 2016
I paid $50 for this???
Responded To By:
Bountiful / Manager
Bountiful / Manager
Jun 10, 2016
I'm sorry you were disappointed in the arrangement you ordered. It was made to value and did have the lilies you requested. Sometimes a picture does show the dimensions of the arrangement nor the amount of flowers (in the back). Thank you for your response.
Reviewed By:
Kasey Hart
Kasey Hart
Jun 2, 2016
The flowers died less than a week after they were delivered.
Responded To By:
Bountiful / Manager
Bountiful / Manager
Jun 2, 2016
I'm so sorry the roses did not last for you. They should last at least 3 days. If you want to bring them into the shop we will gladly replace them for you. Thank you for your response.
Reviewed By:
Sandy Barrus
Sandy Barrus
Mar 25, 2016
I saw a tulip arrangement when I stopped in at your West Jordan shop the other day that I thought was just beautiful, so when I ordered the arrangement today, I had that one in mind. It had multiple colors of tulips--not just one color, and it was more f
Responded To By:
Bountiful / Manager
Bountiful / Manager
Mar 25, 2016
Thank you for your comments. Unfortunately, we only had purple tulips today. The arrangement has the 10 tulips called for in the arrangement. The tulips happen to have very nice leaves on them. We are sorry you were disappointed with the arrangement.
Reviewed By:
Jay
Jay
Mar 18, 2016
I learned a lesson. Don't order flowers online. I was very disappointed in the amount and size of the floral arrangement for the price. I anticipated a slightly larger arrangement. Arrangement was done very nicely, but overpriced.
Responded To By:
Bountiful / Manager
Bountiful / Manager
Mar 19, 2016
Thank you for your response. I am sorry you were disappointed in the plant and flowers. Please come into the shop next time and we hope to service you better.
Reviewed By:
Rose
Rose
Mar 15, 2016
These were messy looking compared to the picture I ordered. I realize things vary, but for $80.00 I would expect a little closer match. The picture l ordered looked neater, and didn't have all those scraggly grass pieces.
Reviewed By:
A.
A.
Mar 11, 2016
Not the same colors, and not as many flowers as shown in the photo.
Responded To By:
Mar 11, 2016
Thank you for your response. There are 10 tulips in the arrangement but the photo does not show the ones in the back. We only had yellow and white tulips in our shipment today. Unfortunately we were not able to put pink ones in the arrangement.
Reviewed By:
Ila Mueller
Ila Mueller
Mar 10, 2016
I was told there would be a dozen spring color roses. This is not what was described to me. I can't even tell if there are a dozen or not?
Responded To By:
Bountiful / Manager
Bountiful / Manager
Mar 10, 2016
Thank you for your response. It gave us time to call you and clarify the arrangement. There are 12 roses - they are in the back and we will keep it pink as per our conversation.
