Bountiful Flower Patch, Bountiful, UT - Customer Flower Reviews
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Total reviews: 8830 reviews | Star Rating: 4.74
| 5 Star ★★★★★ |
7,662
|
86.77% |
| 4 Star ★★★★☆ |
562
|
6.36% |
| 3 Star ★★★☆☆ |
249
|
2.82% |
| 2 Star ★★☆☆☆ |
156
|
1.77% |
| 1 Star ★☆☆☆☆ |
201
|
2.28% |
Real Customers, Real Reviews
All reviews are from verified Bountiful Flower Patch customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 3 star reviews. Show all reviews
Reviewed By:
Judy Haskell
Judy Haskell
Apr 16, 2020
I am not in love with the ribbon. The photo on the we page does not look like this. There is a contrasting color of ribbon and this looks rather plain.
Reviewed By:
Chris Neal
Chris Neal
Mar 31, 2020
Hard to tell but almost looks like the flowers in the front are wilting.
Reviewed By:
Hazen
Hazen
Jan 24, 2020
The ribbon doesn't match the online order. They are for a newborn baby so we liked the baby ribbon that was pictured online.
Reviewed By:
Kellie
Kellie
Dec 16, 2019
The flowers don't look like those described on the website. Two of the flowers aren't even open and look wonky. The idea is there, but the execution of the arrangement isn't great. I'm not thrilled with the outcome.
Reviewed By:
Julie
Julie
Nov 1, 2019
The salmon-colored roses in the picture on your website were prettier...
Reviewed By:
Lisa
Lisa
Oct 4, 2019
The wheat grass(?) isn't standing up straight. This isn't really the same arrangement pictured online. Looks ok. Thank you. This is my second order from Flower Patch this week. The firat arrangement was gorgeous. This one's a bit of a let down.
Reviewed By:
Tom
Tom
May 16, 2019
We discussed purple orchids and purple ribbon. As pictured on your site
Responded To By:
Bountiful / Manager
Bountiful / Manager
May 16, 2019
Thank you for catching our mistake! We are fixing this right now and will send you an updated picture.
Reviewed By:
j Worthen
j Worthen
May 10, 2019
The arrangement looks wonderful. Please send me the receipt that I ask for.
Responded To By:
Bountiful / Manager
Bountiful / Manager
May 11, 2019
J Worthen,
We have emailed a receipt to the email address provided.
Please contact us if you haven’t received it.
801.506.9280
Thank you.
We have emailed a receipt to the email address provided.
Please contact us if you haven’t received it.
801.506.9280
Thank you.
Reviewed By:
Steve
Steve
May 2, 2019
There is no bear grass or white button poms. Why?
Responded To By:
Bountiful / Manager
Bountiful / Manager
May 2, 2019
Steve,
Sorry about the confusion! We are re-making
this and sending you a new picture!
Thanks for catching it and as always, we appreciate your business!
Sorry about the confusion! We are re-making
this and sending you a new picture!
Thanks for catching it and as always, we appreciate your business!
Reviewed By:
Lorraine Aguirre
Lorraine Aguirre
Apr 3, 2019
They fell a bit short of what was pictured in your website.
Responded To By:
Bountiful / Manager
Bountiful / Manager
Apr 8, 2019
Lorraine,
We have been trying to reach you in regards to your review.
Please call us back at 801-506-9280.
We hope we can really “WOW†you next time!
We have been trying to reach you in regards to your review.
Please call us back at 801-506-9280.
We hope we can really “WOW†you next time!
Reviewed By:
McKenna
McKenna
Mar 25, 2019
The latest delivery time for my flowers was 5:00, but they were not confirmed having arrived until almost 6:00. A little disappointed, when the picture was sent to me at 12:45 of my product, but they were not delivered until almost 5 hours later.
Reviewed By:
Carrie
Carrie
Mar 15, 2019
Not as pretty as in the picture. Really loved the purple roses shown online.
Responded To By:
Bountiful / Manager
Bountiful / Manager
Mar 19, 2019
Hi Carrie!
Glad we were able to catch this and fix it before it went out!
Thank you for your patience and continued patronage.
We â¤ï¸ our customers!
Glad we were able to catch this and fix it before it went out!
Thank you for your patience and continued patronage.
We â¤ï¸ our customers!
Reviewed By:
Aaron randall
Aaron randall
Mar 12, 2019
Didn't have what I wanted but found something that would work.
Responded To By:
Bountiful / Manager
Bountiful / Manager
Mar 12, 2019
Aaron,
I apologize that we were out of stock on the container you requested for same-day delivery. I am happy that you were satisfied with the substitute container that we discussed over the phone. Thank you for your feedback.
I apologize that we were out of stock on the container you requested for same-day delivery. I am happy that you were satisfied with the substitute container that we discussed over the phone. Thank you for your feedback.
Reviewed By:
Greg Robinson
Greg Robinson
Mar 6, 2019
Lillies are a bit wilted, and are not as fresh as I had hoped.
Responded To By:
Bountiful / Manager
Bountiful / Manager
Mar 6, 2019
Greg,
We have been trying to reach you in regards to your order.
Please call us back at 801-506-9280.
We want to make this right with you.
We have been trying to reach you in regards to your order.
Please call us back at 801-506-9280.
We want to make this right with you.
Reviewed By:
Coons
Coons
Mar 4, 2019
I was disappointed that our arrangement looked quite different than the photo on the website. It was shorter, smaller, and a little parse; however, the plants looked healthy. Although it wasn't bad looking, our basket didn't appear to include everything l
Responded To By:
Bountiful / Manager
Bountiful / Manager
Mar 3, 2019
Coons,
We appreciate your feedback.
All of our $40 planter baskets arrive pre-planted at 14 inches high and 10 inches wide with three 4-inch green plants and one 4-inch blooming Kalanchoe.... More
We appreciate your feedback.
All of our $40 planter baskets arrive pre-planted at 14 inches high and 10 inches wide with three 4-inch green plants and one 4-inch blooming Kalanchoe.... More
Coons,
We appreciate your feedback.
All of our $40 planter baskets arrive pre-planted at 14 inches high and 10 inches wide with three 4-inch green plants and one 4-inch blooming Kalanchoe.
Looking at the picture of your order, I can see that your basket included a 4-inch peace lily plant, a 4-inch pothos plant, a 4-inch ivy plant (those are the 3 green plants), and one 4-inch blooming red Kalanchoe in a rectangular basket.
Please note that, because our review pictures are taken on an iPhone and not professionally photographed like the advertisement pictures, there is some difference in lighting.
If you have any questions or further concerns, please contact our shop at 801-506-9280. Thank you for reaching out to us with your review.
Less
We appreciate your feedback.
All of our $40 planter baskets arrive pre-planted at 14 inches high and 10 inches wide with three 4-inch green plants and one 4-inch blooming Kalanchoe.
Looking at the picture of your order, I can see that your basket included a 4-inch peace lily plant, a 4-inch pothos plant, a 4-inch ivy plant (those are the 3 green plants), and one 4-inch blooming red Kalanchoe in a rectangular basket.
Please note that, because our review pictures are taken on an iPhone and not professionally photographed like the advertisement pictures, there is some difference in lighting.
If you have any questions or further concerns, please contact our shop at 801-506-9280. Thank you for reaching out to us with your review.
Less
Reviewed By:
Cindy
Cindy
Feb 19, 2019
The arrangement didn't POP like the one on the website. When I called to make a change, they were willing to do so. Thanks so much, Flower Patch!
Responded To By:
Bountiful / Manager
Bountiful / Manager
Feb 19, 2019
We appreciate your feedback and are glad we were able to make this arrangement perfect for you!
Reviewed By:
Kimberly
Kimberly
Feb 18, 2019
I used this shop for a floral spray for a family members funeral service. There was a mistake made with delivery of the flowers, which was upsetting, but I have to say, the manager made it right. I know mistakes happen and from there, it's how that mistak
Reviewed By:
Jeny Petersen
Jeny Petersen
Jan 31, 2019
They were a bit messy looking.
Responded To By:
Bountiful / Manager
Bountiful / Manager
Feb 1, 2019
Hi Jeny,
We have tried to contact you in regards to this order.
I am truly sorry that what was sent was not up to your expectations!
Please give us a call at 801-298-8300 to discuss this matter.
Thanks.
We have tried to contact you in regards to this order.
I am truly sorry that what was sent was not up to your expectations!
Please give us a call at 801-298-8300 to discuss this matter.
Thanks.
Reviewed By:
Sylvia
Sylvia
Dec 4, 2018
I was a bit disappointed for what I paid. I had mentioned China Mums to be included. The family loved them and took them home, so thats all that matters. Thank you.
Reviewed By:
Jeff Boggess
Jeff Boggess
Nov 2, 2018
I had the employee add some orange,red,and pail orange gerber daisies to the arrangement, but I thought the arrangement would still look similar to the Fall Arrangement in the picture I was looking at. tpday November 2nd.
Reviewed By:
Garth Heer
Garth Heer
Oct 30, 2018
Each single yellow long stemmed rose WITH leaves in tact and WITHOUT any additional greenery was supplied incorrectly, but with a smile both days. Thanks anyway. We made it work. Garth
Reviewed By:
Barbara
Barbara
Oct 8, 2018
thanks
Reviewed By:
SJ
SJ
Aug 23, 2018
Does not look like the picture when I ordered. Not nearly as many daisies, especially for the price.
Reviewed By:
Brandi
Brandi
Aug 14, 2018
Beautiful!!! Thanks
Reviewed By:
Gale
Gale
May 22, 2018
Wasn't really what I ordered. The purple flowers were starting to wilt before the funeral. The flowers that came from the funeral home were very fresh.
