Bountiful Flower Patch, Bountiful, UT - Customer Flower Reviews
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Total reviews: 8833 reviews | Star Rating: 4.74
5 Star ★★★★★ |
7,664
|
86.77% |
4 Star ★★★★☆ |
563
|
6.37% |
3 Star ★★★☆☆ |
249
|
2.82% |
2 Star ★★☆☆☆ |
156
|
1.77% |
1 Star ★☆☆☆☆ |
201
|
2.28% |

All reviews are from verified Bountiful Flower Patch customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 4 star reviews. Show all reviews
Reviewed By:
Maggie Stokes
Maggie Stokes
Sep 8, 2020
Beautiful flowers and helpful service I appreciate the rapid response to my questions. Thanks for the photo.
Reviewed By:
Sharilyn Hackett
Sharilyn Hackett
Sep 5, 2020
I really enjoyed receiving a photo of the exact arrangement that would be delivered. They look very nice!
Reviewed By:
Lynn Sorensen
Lynn Sorensen
Sep 4, 2020
The arrangement looks beautiful, however, I am concerned about the delivery. I was told, when I ordered, that the window was 4-8, now, when it is too late, I am told the delivery window is 1-5. If it arrives before 4, there may be no one there to accept i
Reviewed By:
Bonnie Powers
Bonnie Powers
Jul 31, 2020
Flowers are pretty but prices to order, for any flower company, are too high for what you get. It would be nice if I could see the vase and bow but hopefully she cannot rearrange it so she can. Thank you, though.
Reviewed By:
Laurie
Laurie
Jun 16, 2020
I found the staff very courteous and accomodating. I liked getting a photo of my order which appeared dark and dreary compared to the on-line arrangement and they were willing to trade out if I wanted but my recipient found it the most beautiful bouquet s
Reviewed By:
Boren/Farnsworth
Boren/Farnsworth
Jun 8, 2020
I haven't receive a confirmation email with my payment attached. Please send it today. Thank you
Reviewed By:
Cyrus
Cyrus
May 4, 2020
I appreciate your time in witch you have put my arrangement together let's just hope that she will like them thank you.!!
Reviewed By:
JG
JG
Apr 21, 2020
We were very pleased with the flowers by Flower Patch. We were especially grateful for the delivery. For some reason the house number was wrong on the order, but the delivery person was so kind to return and deliver the flowers to the proper address!! We
Reviewed By:
TL
TL
Apr 21, 2020
They were great to work with. I recieved a picture of my order and was not 100% satisfied so I contacted them to let them know. They immediately made some little changes which I am pleased with. Thank you.
Reviewed By:
g val
g val
Mar 19, 2020
I called in after placing my order to request a sheer ribbon be added to the vase. I don't see 1 on the vase. Thank you for the quick delivery though.
Reviewed By:
Alberto Fernandes
Alberto Fernandes
Mar 2, 2020
The flowers were pretty and she really appreciated it. The only thing that was noticeable was some of the outer petals were dying so if were removed it would have been perfect. Otherwise great work will definitely is this service again.
Reviewed By:
Sandy
Sandy
Feb 18, 2020
Very happy
Responded To By:
Bountiful / Manager
Bountiful / Manager
Feb 19, 2020
Thank you for taking the time to communicate to us why our product/service did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve... More
Thank you for taking the time to communicate to us why our product/service did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.
I will be in contact with you today in regards to this issue to make the best attempt in regaining your confidence in our company and providing you with a replacement/solution to exceed your expectations with this matter. In addition, we will further evaluate how we can prevent this problem from occurring again in the future.
Please accept our sincerest apology for any trouble or inconvenience we have caused you. Again we highly appreciate your feedback as it will assist us in becoming better at what we do. As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer. It's our goal to retain you as a satisfied customer and will hope to serve you again in the future.
Kind Regards,
Sean Heaps
Call Center Manager-Flower Patch-Corporate Office
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I will be in contact with you today in regards to this issue to make the best attempt in regaining your confidence in our company and providing you with a replacement/solution to exceed your expectations with this matter. In addition, we will further evaluate how we can prevent this problem from occurring again in the future.
Please accept our sincerest apology for any trouble or inconvenience we have caused you. Again we highly appreciate your feedback as it will assist us in becoming better at what we do. As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer. It's our goal to retain you as a satisfied customer and will hope to serve you again in the future.
Kind Regards,
Sean Heaps
Call Center Manager-Flower Patch-Corporate Office
Less