Breen's Florist, Houston, TX - Customer Flower Reviews
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Total reviews: 23892 reviews | Star Rating: 4.78
| 5 Star ★★★★★ |
21,325
|
89.26% |
| 4 Star ★★★★☆ |
1,145
|
4.79% |
| 3 Star ★★★☆☆ |
592
|
2.48% |
| 2 Star ★★☆☆☆ |
327
|
1.37% |
| 1 Star ★☆☆☆☆ |
503
|
2.11% |
Real Customers, Real Reviews
All reviews are from verified Breen's Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 1 star reviews. Show all reviews
Reviewed By:
Ple
Ple
May 15, 2017
Very very disappointed! While the correct arrangement was delivered, it was quite wilted!! I will be calling this company for an explanation!! 👎😡
Responded To By:
Jae Morgan / Manager
Jae Morgan / Manager
May 15, 2017
Definitely not acceptable. I saw that we sent out a replacement today for you. We strive for 100% quality and customer satisfaction. Let us know how you like the new arrangement. Thanks!
Reviewed By:
Paulo
Paulo
May 14, 2017
So much money for so little.
Reviewed By:
Bridget Todd
Bridget Todd
May 12, 2017
This is not very pretty. The flowers look dead.
Reviewed By:
Randy Webb
Randy Webb
May 11, 2017
If this is what I purchased I am extremely disappointed and my loving wife will be as well. Your website photo depicting what I "THGOUGHT" I was purchasing is a total misrepresentation to the photo of what you're apparently delivering. I am truly disappoi
Reviewed By:
Jeremy Franze
Jeremy Franze
May 1, 2017
They look like they are about dead already and pedals are about to fall off
Reviewed By:
Karen Harris
Karen Harris
Apr 28, 2017
I like to see what we actually ordered; however, I don't like what you arranged. My order was for a bright and cheerful floral arrangement for $100.00. Maybe once all the flowers bloom it will be, but right now from the picture sent, I'm not that im
Reviewed By:
Hutchison
Hutchison
Apr 25, 2017
Fantastic idea! Should be FIVE stars!
Reviewed By:
Catherine Cabrera
Catherine Cabrera
Apr 25, 2017
I was actually disappointed. It was 6 roses tied together with black ribbon. It was suppose to be cream and coral roses and very full like a bride's bouquet. My son picked it up towards closing time otherwise I would've brought it back to be redone.
Responded To By:
Jae Morgan / Manager
Jae Morgan / Manager
Apr 26, 2017
Thanks for your comment. I see that your spoke to Carol about your order and hope that Breen's will continue to be your "go-to" florist.
Reviewed By:
Denise
Denise
Apr 19, 2017
I could have gotten a bouquet of flowers at HEB fir this. Very disappointed
Reviewed By:
Debbie Harris
Debbie Harris
Apr 17, 2017
The arrangement was supposed to be in a vase so it would last longer. In addition, the arrangement shown is way too small for the amount of money I paid.
Reviewed By:
Barbara
Barbara
Apr 10, 2017
I don't like it. AT ALL!
Reviewed By:
JANE WICHLEP
JANE WICHLEP
Apr 6, 2017
I WANTED ALL TROPICANA COLORED ROSES IN THE BOUQUET, NOT A MIX OF FLOWERS. ONLY THE TANGERINE/ORANGE COLORED ROSES.
Reviewed By:
Julie Gibb
Julie Gibb
Apr 6, 2017
Placed two orders for floral delivery. Only received one photo so I don't know which one this is. If it's the $75 order then I could rate it higher. If it's the $150 order, then I am most unhappy. Also, the $150 order last delivered to late. It was n
Reviewed By:
Pam Kelly
Pam Kelly
Mar 29, 2017
Nice, thank you
Responded To By:
Jae Morgan / Manager
Jae Morgan / Manager
Mar 30, 2017
Thanks for saying that the arrangement was nice, but sad that you rated it one star.
Reviewed By:
Pamela McGlashen
Pamela McGlashen
Mar 27, 2017
This looks terrible! Please don't send that and use another arrangment
Reviewed By:
Bob
Bob
Mar 21, 2017
Flowers not delivered until two days after patient in room following surgery - 4 hours before discharge.
Responded To By:
Jae Morgan / Manager
Jae Morgan / Manager
Mar 21, 2017
Hospital informed us that the recipient was in ICU, we checked 3 times a day in order to try to get the flowers delivered in a timely matter. Once we got okay from hospital that recipient could receive flowers, they were delivered. Unfortunately, we are at the mercy of the hospital's information.
Reviewed By:
Sharon Edwards
Sharon Edwards
Mar 20, 2017
I was disappointed in this arrangement. It just didn't stand out like other sprays I have ordered from you in the past.
Responded To By:
Jae Morgan / Manager
Jae Morgan / Manager
Mar 20, 2017
We are sorry you are disappointed in the spray. We have left you a message to discuss. The size of the spray is listed on our website. It is a smaller spray but clustered in flowers. Please call us to discuss your concerns.
Reviewed By:
Daniel Fordyce
Daniel Fordyce
Mar 13, 2017
I was not happy with this arrangement. I left instructions to replace the lilies with roses and daisies. This was not done. Additionally the size and number was small for the price paid. My recent Valentine's day order was great. This one was very su
Responded To By:
Jae Morgan / Manager
Jae Morgan / Manager
Mar 16, 2017
Daniel, we are sorry you were disappointed in your arrangement. It is important to us that you are 100% satisfied. Please call us at your convenience so we can address any concerns.
Thank you... More
Thank you... More
Daniel, we are sorry you were disappointed in your arrangement. It is important to us that you are 100% satisfied. Please call us at your convenience so we can address any concerns.
Thank you for choosing Breen's Florist! We look forward to your call.
You may call me direct at 713-227-3367 x101. Marcia
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Thank you for choosing Breen's Florist! We look forward to your call.
You may call me direct at 713-227-3367 x101. Marcia
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Reviewed By:
Debi
Debi
Mar 12, 2017
I already completed this survey and told you that I was disappointed in the arrangement. When I ordered, I said that it was for a little girl who just had surgery. I do not believe the arrangement was age appropriate. I am not satisfied and will not re
Reviewed By:
Lisa Nelson
Lisa Nelson
Nov 18, 2016
This was not the arrangement I ordered. Not the correct container, arrangement or price range. I know you refunded the difference to the credit card, but that wasn't really the issue. I will not order here again.
Reviewed By:
Dennis James
Dennis James
Nov 16, 2016
I paid for a premium upgrade. This looks more sparse than the cheaper arrangement shown on your website. I am NOT a satisfied customer. I am ashamed that this is being delivered to my dying sister as the taller stems look like they are dying as well.
Reviewed By:
Shaleen nathan
Shaleen nathan
Nov 2, 2016
Wrong date and wrong address. Defeats the purpose of sending the flowers. Will look for a more efficient service provider. Please take me off your mailing list.
Responded To By:
Jae Morgan / Manager
Jae Morgan / Manager
Nov 2, 2016
We had been trying to reach you by email since you're international and we can not call international customers. There was a delay in delivery and we wanted to discuss with you. Order was placed onlin... More
We had been trying to reach you by email since you're international and we can not call international customers. There was a delay in delivery and we wanted to discuss with you. Order was placed online, delivered to address input into system. Again, if you would like to discuss, please call us as email does not seem to be effective.
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Reviewed By:
Jane Crawford
Jane Crawford
Oct 29, 2016
Disappointed. It's not full like the picture is showing and there is no eucalyptus which it has in the picture online.
Reviewed By:
Dolores Huerta
Dolores Huerta
Sep 27, 2016
Not what I ordered.. Yes I would like to see the arrangement yes I like the service No did not like the flowers Yes like seeing what I purchased the balloon should have been Happy Anniversary
Reviewed By:
Betty Berg
Betty Berg
Sep 15, 2016
The arrangement my friend, wife of an employee, received was nothing like the picture on the website when I placed the order with you over the phone. I am extremely disappointed that I spent $90 dollar for a substandard arrangement!!!