Expressions In Bloom, Corvallis, OR - Customer Flower Reviews

Monica, I'm sorry that you were disappointed that the flowers were not exact. We do have to make substitutions using the best flowers that are available to us. I'm not sure what you mean about the sunflowers not having the black centers. We used the dark centered suns and there were no orange flowers in the bouquet that you selected. We did substitute purple statice for the purple asters as they don't last long at all and find our clients appreciate a much longer lasting bouquet. Thank you for your feedback. Hopefully your grandma is enjoying her bouquet
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Renee,
The bouquet was almost an exact replica of the picture you chose. I'm so sorry that you were disappointed in the value. I'm very glad that you had a good experience with our staff.
We have been putting our logo on many of our vases for years because we are proud of our work...they are very discrete and have not had complaints. We do send out these pictures before they are delivered. Had we known you took issue with the logo, we could have corrected it right away.
I hope that you will reconsider suggesting us to your friends
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We're very sorry you didn't feel represented well - we're quite proud of our work, and very vigilant in the use of calculators and each stem is priced and counted as it goes into the arrangement. I assure you it was filled to the value paid - period. We NEVER under-fill orders.
It was a very early service and I left home at 7:30 in order to meet the funeral directors at the LDS church in Albany. (We're about 15 miles from there, in Corvallis, and we open at 9) The viewing was at 9AM and I arrived at the church at 8:45 to meet the funeral directors.

We did the casket cover and a beautiful standing heart easel that was from the direct family. And your bouquet went well with the other flowers at the service.

I do need to say this about the container - it's impossible for us to stock every container available in the catalogue, and Twila told you when you ordered by telephone that we did not have that exact container.
We are the largest in the area and have a garage/storage full of containers, still it is therefore sometimes certainly necessary to use a similar one. That's why we have it on every single page of our site, that some substitutions must be allowed.

I'm sorry but this is absolutely necessary in order to get the timely delivery of all our items. I just spoke to our designer, (my wife) and it was also made larger than the picture, tho that may not have "telegraphed" well in the picture sent.
Again, I'm sorry you were displeased, we're quite proud of our product and that's exactly why we send pictures of our work to every local order. We're the only florist in the Northwest that does this.

I assure you it was a very pretty bouquet and represented you well, and went well with the other white flowers in the casket cover and the heart standing spray that I delivered with it. I am very sure of that.
We never want a displeased customer.....
Sincerely
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Hi Rebecca. I left you a message, but did want to clarify. We usually have a business card in our picture so that you can see the size of the bouquet, but my designer forgot. The White oriental lilies had not completely opened, so didn't show the magnitude of the bouquet as well as we used double the number of standard carnations instead of so many mini carnations. The original bouquet stands about 18", this one was very large..actually close to 36" tall as well as wide. Lesson learned about the card in the picture so you get a better idea. It was indeed beautiful. We never want to mislead anyone! Thanks for the review
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Oh my goodness! Our roses are known for how long they last. Thanks for letting us know. I spoke with your wife a little bit ago and we are sending a new bouquet of roses out today. We always want to make our customers happy AND for more than a couple days
EDIT - please see the replacement review - the Yellow Roses.
This is how we learn, and we're happy RL let us know!!!
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Hi Emma, thanks for your comments. My designer actually tried to call you to get permission to sub, but since you are out of the country, she couldn't reach you. In order to keep the same color scheme, she chose the full size roses instead of the small sprays..that is why there are not as many flowers. I did email you as soon as you sent this, to see how you would like to proceed. By now the recipient has already received her flowers. I will mention that my delivery person said that she got lots of "oohs and aahs" as she walked by people to make this delivery.
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Hi Mary, thanks for your comments, but - the roses are spray roses and can't be distributed singly as they come several blooms on each stem, and if separated would be too short to use. And, this is the most popular bouquet we've ever sold, and have done literally at least 1000 of them over the years. I honestly don't see any way it could be possibly closer to the picture. Please compare it again and you may see what I mean.
https://www.inbloom.com/polka-dots-and-posies/
Best regards
Jonathon
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Hi Tari, we bought it back to the store and changed the hot pink out for purple alstromeria, and I think it looks much more coordinated. We sent you a new picture and hope you like it!
It's nice we can catch these before delivery, we love this service of sending pictures so no guesswork and hoping it looks good!
I wish you would re-review the other bouquet we sent, as we're sure you liked it, as did the recipient - it went well with her stunningly gorgeous home (I delivered it myself), and she even gave me a tour of it!
Thanks for helping us catch that!
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Terry, there are no sweet peas in the bouquet, we have never use them, as they do not last at all. But there are indeed predominately Stargazer Lilies, the blooms that are not so open yet (but will open beautifully) and are VERY fragrant, exactly what you asked for. There are also no mini carnations in the bouquet, but Stock (very fragrant also) Spray Roses, Iris and Hydrangea, all high end flowers. I think perhaps the picture didn't translate well as I just spoke to the designer that made it and she remembered, looking at the picture, exactly what she put in it. So it will indeed be a nicely fragrant and long lasting vased bouquet. Thanks!
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