Flower Patch, Salt Lake City, UT - Customer Flower Reviews
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Total reviews: 35859 reviews | Star Rating: 4.8
| 5 Star ★★★★★ |
31,967
|
89.15% |
| 4 Star ★★★★☆ |
2,193
|
6.12% |
| 3 Star ★★★☆☆ |
717
|
2.00% |
| 2 Star ★★☆☆☆ |
400
|
1.12% |
| 1 Star ★☆☆☆☆ |
582
|
1.62% |
Real Customers, Real Reviews
All reviews are from verified Flower Patch customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 1 star reviews. Show all reviews
Reviewed By:
Robert Newsome
Robert Newsome
Jan 10, 2021
Judging by this picture I would have to say that I am not pleased by the quality of the plants chosen. It is nowhere near the quality or attractiveness of your advertised picture and whoever put that ugly ribbon on should be given a broom and kept away fr
Reviewed By:
Linda Olson
Linda Olson
Jan 9, 2021
This was a special 10th year Anniversary bouquet that was a Flower Patch Designer order which was supposed to resemble the bride's bridal bouquet, so I ordered mixed dark purple flowers, purple roses, maybe a purple orchid or if needed a few very deep pin
Reviewed By:
SC
SC
Jan 6, 2021
This is the second time I have ordered a plant from the Murray location of Flower Patch, and have been very specific on a rectangle basket NOT a round one, as well as asked for spikes like pictured in the arrangement on the website. Both times the request
Reviewed By:
Janet
Janet
Dec 23, 2020
Very disappointed in the flower arrangement. Not light & airy with red & white carnations like I requested. I even referenced picture on your website to help with order.
Reviewed By:
Jaelyn Hansen
Jaelyn Hansen
Dec 22, 2020
I'm sorry, I don't like that arrangement at all. I wanted bright, vibrate, flowers that look very similar to the picture provided. This is a happy birth of a baby and should be celebrated. These muted, clustered, autumn colored flowers are a disappointmen
Reviewed By:
Derreld Yost
Derreld Yost
Dec 19, 2020
Hi, Flowers were left on the porch, frozen and not found until the next day at which time they were useless.
Reviewed By:
Teresa Vitela
Teresa Vitela
Dec 18, 2020
These are not the flowers that I had ordered and are not the flowers shown on the website.
Reviewed By:
Late as usual
Late as usual
Dec 17, 2020
Any chance you can deliver them? You're already a few hours late!
Responded To By:
Amy Hawke / General Manager
Amy Hawke / General Manager
Dec 17, 2020
Thank you for your review. I have looked into your order. This order which you placed online was to be delivered today Dec 17th between 8-12. I just spoke with the driver and he has dropped that de... More
Thank you for your review. I have looked into your order. This order which you placed online was to be delivered today Dec 17th between 8-12. I just spoke with the driver and he has dropped that delivery off to Kandie at 11:45. Please feel free to call us with any other concerns.
Thank You,
Amy
Less
Thank You,
Amy
Less
Reviewed By:
Pat
Pat
Dec 12, 2020
The shape is different from the picture! This arrangement looks very messy
Responded To By:
Amy Hawke / General Manager
Amy Hawke / General Manager
Dec 17, 2020
Thank you for bringing this to my attention. I am so glad that we were able to get it fixed before the delivery was made. Thanks you again for your feedback.
Amy
Amy
Reviewed By:
Lisa Wilcox
Lisa Wilcox
Dec 12, 2020
Too pink. Supposed to be for a funeral. I am so embarrassed.
Responded To By:
Amy Hawke / General Manager
Amy Hawke / General Manager
Dec 17, 2020
Thank you for your feedback. We are so sorry that you did not love the color of your arrangement.
thanks
thanks
Reviewed By:
Jason
Jason
Dec 7, 2020
Unfortunately, the original order was left at the wrong house. When I called to investigate, I was treated very poorly, insinuating that I had made the error. I voiced my frustration and heard nothing since until today (almost 2 months later) saying tha
Reviewed By:
B
B
Dec 5, 2020
These look nothing like the flowers that I ordered online. I chose the ones online for a specific reason and there isn't anything in this arrangement that resembles the one I thought I was ordering.
Reviewed By:
Mike S
Mike S
Dec 4, 2020
Very low value for money
Reviewed By:
Teresa
Teresa
Dec 3, 2020
I felt like there was a lot of runaround on this order. Ordering 2 things at once - I was on the phone for 45 minutes! I told her exactly what I wanted and there was so much back and forth, and actually bringing the flowers back to the shop to add the p
Reviewed By:
Vadra Ramsey
Vadra Ramsey
Dec 2, 2020
This arrangement doesn't even look like the one I ordered. I am not happy with it.
Reviewed By:
Mike S
Mike S
Dec 1, 2020
Charged $75. for a $35 bouquet (no vase). Flowers PROMISED before noon - did not arrive. Made SPECIAL arrangements for early in the day delivery and Flower Patch failed, again. This is LAST time I will order from Flower Patch. They are consistently lat
Reviewed By:
Kim Stebbing
Kim Stebbing
Nov 24, 2020
Hi, I bought this off of the first picture on your website. It had pretty colors. The one in this picture are drab looking.I called about this and the lady said that all of the managers were gone for the day and she would have to get back to me tomorrow
Reviewed By:
Lale Fonoti
Lale Fonoti
Nov 13, 2020
Very disappointed at the size of this wreath compare to the money we paid for..
Reviewed By:
Jennifer Wilson
Jennifer Wilson
Nov 6, 2020
I asked for pink roses????????
Reviewed By:
FP
FP
Oct 27, 2020
Look nice but as they have yet to arrive (Flower Patch is a day late so far) what's the point? No one cares what they look like in the store! It's the actual (late) delivery that matters!
Reviewed By:
Artemio mayorga
Artemio mayorga
Oct 21, 2020
No good.
Responded To By:
Amy Hawke / General Manager
Amy Hawke / General Manager
Oct 21, 2020
I am so glad that we were able to improve this arrangement for you. We added more stargazers that were a little more open. We are sorry that we didn't have enough of the fully open stargazers. But ... More
I am so glad that we were able to improve this arrangement for you. We added more stargazers that were a little more open. We are sorry that we didn't have enough of the fully open stargazers. But putting them in an arrangement not fully open gives your arrangement a longer life. thank you again for you feedback.
Amy Hawke
Less
Amy Hawke
Less
Reviewed By:
Mindy Sipes
Mindy Sipes
Oct 19, 2020
In less the 24 hours the balloons lost air. Called store and they said the manager would call me 2 days and still no call
Responded To By:
Amy Hawke / General Manager
Amy Hawke / General Manager
Oct 21, 2020
Thank you for your feedback. I will have them call you. I am so sorry that we did not get back to you.
Amy Hawke
Amy Hawke
Reviewed By:
Neal howard
Neal howard
Oct 16, 2020
The card message was not delivered with the plant the recipient had to call and ask who sent the plant that's when I found out that the card never delivered with the order.not cool
Responded To By:
Amy Hawke / General Manager
Amy Hawke / General Manager
Oct 21, 2020
I am so sorry that the card message did not make it with your arrangement. I will be sure to check with the driver to make sure that they are always delivering with the card. thank you for your feedback.
Amy Hawke
Amy Hawke
Reviewed By:
Joleen
Joleen
Sep 17, 2020
It doesn't look like the picture on your site. Looks chinsey! Needs more flowers please! I want it to look as full as the picture.j
Responded To By:
Amy Hawke / General Manager
Amy Hawke / General Manager
Sep 22, 2020
Thank you for your feedback. We will take a look at this and resolve it for the future.
Thanks,
Thanks,
Reviewed By:
Aicha
Aicha
Sep 10, 2020
Not quite the same as the picture. Flowers are not the same, the height either and the vase. I am disappointed with the picture you sent that is different from the picture on your website.
