Flower Patch, Salt Lake City, UT - Customer Flower Reviews
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Total reviews: 36911 reviews | Star Rating: 4.8
| 5 Star ★★★★★ |
32,948
|
89.26% |
| 4 Star ★★★★☆ |
2,226
|
6.03% |
| 3 Star ★★★☆☆ |
732
|
1.98% |
| 2 Star ★★☆☆☆ |
407
|
1.10% |
| 1 Star ★☆☆☆☆ |
598
|
1.62% |
Real Customers, Real Reviews
All reviews are from verified Flower Patch customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 1 star reviews. Show all reviews
Reviewed By:
Tazia Jackson
Tazia Jackson
Mar 29, 2021
Who ever made my delivery, broke the vase. I'm very unhappy with this service the 2nd time around
Reviewed By:
Diane Harvey
Diane Harvey
Mar 20, 2021
The flowers were delivered a day earlier than requested, one day before the viewing and two days before the funeral so by time the funeral was held, the flowers were not fresh and looked dry. Very disappointed.
Reviewed By:
T
T
Mar 20, 2021
Didn't try hard enough to get my flowers delivered on time! Ridiculous!
Reviewed By:
Melanie Pryor for Janis Pryor
Melanie Pryor for Janis Pryor
Mar 19, 2021
You have got to be kidding me!!! That is NOTHING like the flowers I ordered!!! They are supposed to be PURPLE!!!... PURPLE HAZE!!! DO NOT DELIVER THOSE FLOWERS TO HER!!! THIS IS HER LAST BIRTHDAY... SHE HAS ALS!!! HAVE ABOTHER PERSON DO THEM OVEF AGAIN...
Reviewed By:
Kristyn
Kristyn
Mar 16, 2021
Super disappointed for the price I paid.
Reviewed By:
MJ Hong
MJ Hong
Mar 16, 2021
This is not the picture of what I ordered. I selected all white flowers do I'm shocked to get colored flowers that don't look good together. What is the purpose of having pictures if you only use whatever flowers you want. I ordered what t thought was a f
Reviewed By:
Ruth Cole
Ruth Cole
Mar 8, 2021
I couldn't be more disappointed! I chose this arrangement because it had beautiful soft colors and the shape was unique from most funeral flowers. They used typical dark green greenery and made it the same shape as all the others. I'm so sad!!!
Reviewed By:
Roxann
Roxann
Mar 5, 2021
I am very disappointed that is not what I ordered. I picked a square basket not a round one. I will think twice before ordering from here again.
Reviewed By:
Kris H
Kris H
Mar 2, 2021
Flowers were late. Also, when I called into corporate office, the customer service didn't know anything about what I wanted to know: price on flowers. I didn't like dealing with this at all.
Reviewed By:
Tam
Tam
Feb 22, 2021
Nothing like the picture. Much smaller. Actually embarrassed that it is so small. Called them before delivery to get something different. They didnt seem to care.
Reviewed By:
Kitty Baker
Kitty Baker
Feb 22, 2021
Nice I picture too bad I didn't receive it
Reviewed By:
Kitty Baker
Kitty Baker
Feb 20, 2021
Messed up delivery would have been nice to have received the baloon and bear. There was a reason for it.
Reviewed By:
Juliana lutes
Juliana lutes
Feb 10, 2021
Was not happy didnt make it they way you said they would, will never order from u again!!!
Reviewed By:
Bethanie Monsen Ford
Bethanie Monsen Ford
Feb 6, 2021
This does not look like what we requested, looks cheap and skimpy. Highly disappointed and wish a manager would call.
Reviewed By:
Kyra
Kyra
Feb 6, 2021
There was no card left on them!!
Reviewed By:
Tina
Tina
Jan 25, 2021
Order was not complete. I ordered a teddy bear to go with and it didn't get delivered
Reviewed By:
Robert Newsome
Robert Newsome
Jan 10, 2021
Judging by this picture I would have to say that I am not pleased by the quality of the plants chosen. It is nowhere near the quality or attractiveness of your advertised picture and whoever put that ugly ribbon on should be given a broom and kept away fr
Reviewed By:
Linda Olson
Linda Olson
Jan 9, 2021
This was a special 10th year Anniversary bouquet that was a Flower Patch Designer order which was supposed to resemble the bride's bridal bouquet, so I ordered mixed dark purple flowers, purple roses, maybe a purple orchid or if needed a few very deep pin
Reviewed By:
SC
SC
Jan 6, 2021
This is the second time I have ordered a plant from the Murray location of Flower Patch, and have been very specific on a rectangle basket NOT a round one, as well as asked for spikes like pictured in the arrangement on the website. Both times the request
Reviewed By:
Janet
Janet
Dec 23, 2020
Very disappointed in the flower arrangement. Not light & airy with red & white carnations like I requested. I even referenced picture on your website to help with order.
Reviewed By:
Jaelyn Hansen
Jaelyn Hansen
Dec 22, 2020
I'm sorry, I don't like that arrangement at all. I wanted bright, vibrate, flowers that look very similar to the picture provided. This is a happy birth of a baby and should be celebrated. These muted, clustered, autumn colored flowers are a disappointmen
Reviewed By:
Derreld Yost
Derreld Yost
Dec 19, 2020
Hi, Flowers were left on the porch, frozen and not found until the next day at which time they were useless.
Reviewed By:
Teresa Vitela
Teresa Vitela
Dec 18, 2020
These are not the flowers that I had ordered and are not the flowers shown on the website.
Reviewed By:
Late as usual
Late as usual
Dec 17, 2020
Any chance you can deliver them? You're already a few hours late!
Responded To By:
Amy Hawke / General Manager
Amy Hawke / General Manager
Dec 17, 2020
Thank you for your review. I have looked into your order. This order which you placed online was to be delivered today Dec 17th between 8-12. I just spoke with the driver and he has dropped that de... More
Thank you for your review. I have looked into your order. This order which you placed online was to be delivered today Dec 17th between 8-12. I just spoke with the driver and he has dropped that delivery off to Kandie at 11:45. Please feel free to call us with any other concerns.
Thank You,
Amy
Less
Thank You,
Amy
Less
Reviewed By:
Pat
Pat
Dec 12, 2020
The shape is different from the picture! This arrangement looks very messy
Responded To By:
Amy Hawke / General Manager
Amy Hawke / General Manager
Dec 17, 2020
Thank you for bringing this to my attention. I am so glad that we were able to get it fixed before the delivery was made. Thanks you again for your feedback.
Amy
Amy
