Flower Patch, Salt Lake City, UT - Customer Flower Reviews
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Total reviews: 35879 reviews | Star Rating: 4.8
| 5 Star ★★★★★ |
31,987
|
89.15% |
| 4 Star ★★★★☆ |
2,193
|
6.11% |
| 3 Star ★★★☆☆ |
717
|
2.00% |
| 2 Star ★★☆☆☆ |
400
|
1.11% |
| 1 Star ★☆☆☆☆ |
582
|
1.62% |
Real Customers, Real Reviews
All reviews are from verified Flower Patch customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 1 star reviews. Show all reviews
Reviewed By:
Gina
Gina
May 24, 2016
I was hoping for bright colors that's what the photo had that I picked these one it said mango that looks drab with the dark red and white I wanted bright and fun
Reviewed By:
Kendal
Kendal
May 21, 2016
Had flowers delivered to my mom and they did not look fresh at all. Even though i only paid 30$, they shoulf still be delivered in good condition. Not happy at all.
Reviewed By:
Krystal
Krystal
May 15, 2016
Looked nothing like the photos online. Complete disappointment!
Reviewed By:
Sam Pettingill
Sam Pettingill
May 13, 2016
I placed an order for delivery time between 5 PM and 8 PM so that my wife would be at work when they arrived. Instead the flowers showed up at her work at 3:30 PM. Very frustrating to have these flowers sitting unattended for an hour and half. When I
Reviewed By:
Jmes
Jmes
May 7, 2016
Here are my comments: 1. Flower were not in enough and the water was full of dirt. 2. You left the flowers on the porch when we were not home. 3. That day was warm and the wind was blowing and the flowers had started to wilt by the time we got home. 4.
Reviewed By:
Quinn Lunt
Quinn Lunt
Apr 28, 2016
I think the flowers look beautiful. They are going to make my wife feel better. Thanks for your help with these.
Reviewed By:
Barbara
Barbara
Apr 26, 2016
I received two emails & two photos but ordered only one arrangement. I'd like to know why.
Reviewed By:
Cory
Cory
Apr 25, 2016
When they arrived they look horrible like that had been dropped
Reviewed By:
Andy
Andy
Apr 24, 2016
I have always ordered flowers for my wife from Flower patch for over 16 years. I have to say these are the worst flowers she has ever received. They were delivered on Wednesday and wilted by Friday. The lily was wilted they day it was delivered, one rose
Reviewed By:
Angry
Angry
Apr 21, 2016
Not delivered
Reviewed By:
mike
mike
Mar 17, 2016
I can only see the wrap on not the arrangement. And for the money, I am disappointed on the amount of "flower" I got.
Reviewed By:
Rocky Fisher
Rocky Fisher
Mar 13, 2016
Flowers not delivered on time because Flower Patch did not do what they said they would do.
Reviewed By:
Irma
Irma
Mar 8, 2016
I was hoping the flowers and the bow would match. Online version picture looked much better and well coordinated
Responded To By:
Amy Hawke / General Manager
Amy Hawke / General Manager
Mar 10, 2016
Irma,
Thanks for your review. We always appreciate hearing from our customers.
Amy Hawke
General Manager
Thanks for your review. We always appreciate hearing from our customers.
Amy Hawke
General Manager
Reviewed By:
Roque Abrego
Roque Abrego
Mar 5, 2016
Flowers did not arrive!!!
Responded To By:
Amy Hawke / General Manager
Amy Hawke / General Manager
Mar 10, 2016
Hi Roque,
Sorry the delivery was not completed. We attempted delivery but the recipient was not at home. We left a door tag, but went ahead and set it up for re-delivery.
Thanks,
Amy Hawke
General Manager
Sorry the delivery was not completed. We attempted delivery but the recipient was not at home. We left a door tag, but went ahead and set it up for re-delivery.
Thanks,
Amy Hawke
General Manager
Reviewed By:
unhappy
unhappy
Mar 3, 2016
I have always seen baby's breath BEHIND the rise - not in front of the rose. I am very disappointed!
Reviewed By:
Brienne
Brienne
Feb 22, 2016
I'm quite disappointed in the arrangement. I specifically picked this bouquet due to the bright oranges and yellows that the picture shows on the Internet. This looks nothing like what I ordered!! After talking to the store they basically aren't doing any
Responded To By:
Amy Hawke / General Manager
Amy Hawke / General Manager
Feb 24, 2016
Thank you for your review. I am sorry that we were unable to meet your needs after offering to redeliver a new arrangement to them immediately or at a later date. Our call center manager sincerely t... More
Thank you for your review. I am sorry that we were unable to meet your needs after offering to redeliver a new arrangement to them immediately or at a later date. Our call center manager sincerely tried to help you in anyway possible. I am sorry the recipient went out of town that day. Please feel free to call us when she gets back and we can redeliver a new arrangement to them. Again we are happy to help in any way we can.
Amy Hawke
General Manager
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Amy Hawke
General Manager
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Reviewed By:
Daniel
Daniel
Feb 21, 2016
First off, yes the flowers were nice. But flower patches service was yet to be desired. I ordered online and selected a 12-4pm delivery time. The flowers showed up an hour early when my wife wasn't home. They emailed me letting me know they were unable to
Reviewed By:
Laurel Spohrer
Laurel Spohrer
Feb 18, 2016
I was expecting the arrangement you have pictured on your website, different basket, brighter flowers, and brighter ribbon. I'm very disappointed in the arrangement, very sad to look at.
Responded To By:
Amy Hawke / General Manager
Amy Hawke / General Manager
Feb 24, 2016
Thank you fpr your review. Unfortunately we did not have any of the yellow lilies available that were open. We do the best that we can to fill the order as pictured with what we have available at the time of the order.
Thanks Again,
Amy Hawke
General Manager
Thanks Again,
Amy Hawke
General Manager
Reviewed By:
Dwight Thomas
Dwight Thomas
Feb 7, 2016
Looked awesome but recipient never received:)
Reviewed By:
Steve
Steve
Feb 2, 2016
Not only did they mess up the date of delivery but one of 2 arrangements finally showed up, after a phone call and a second delivery everything I ordered was there just 1 day late. Never to use the service again
Reviewed By:
Jd
Jd
Jan 28, 2016
Beautiful
Reviewed By:
Jamie Krier
Jamie Krier
Jan 21, 2016
I am not happy at all... This was a huge moment for my sister who just won the Cake Wars competition and the flowers were nothing like I expected, and you forgot to add my card. I actually would really appreciate a refund. you can contact me at 801-949-
Reviewed By:
L.A.
L.A.
Jan 18, 2016
The flowers were lovely and everything was done on time, which I highly appreciate. However, I was very disappointed with customer service. I had ordered the flowers online as a delivery but it came up instead as a pick-up. After I made a complaint throug
Reviewed By:
Nikki Gore
Nikki Gore
Jan 5, 2016
This really looks nothing like the photo of what I ordered. The vase is different and there are a ton of leaves that are ruining the shape of the arrangement compared to the arrangement on your website. I ordered the same product from the Ogden store to
Responded To By:
Amy Hawke / General Manager
Amy Hawke / General Manager
Jan 6, 2016
Nikki,
Thanks for your feedback on your arrangement. We appreciate all the feedback we get. I have re-designed your arrangement and changed the vase. You will notice in your email that there is a new picture.
Thanks,
Amy Hawke
Thanks for your feedback on your arrangement. We appreciate all the feedback we get. I have re-designed your arrangement and changed the vase. You will notice in your email that there is a new picture.
Thanks,
Amy Hawke
Reviewed By:
David Young
David Young
Jan 1, 2016
I am very disappointed with the flowers again. Last time this happened I called and was assured it would not happen again. I realize you need to try to get rid of some of your older flowers, but why do I always get them? I spend a lot of money in your sto
Responded To By:
Amy Hawke / General Manager
Amy Hawke / General Manager
Jan 1, 2016
David,
Thank you for your feed back. We always love hearing from our customers. I'm sorry that you were disappointed by your arrangement. I assure you that we are not sending out old flowers. I ... More
Thank you for your feed back. We always love hearing from our customers. I'm sorry that you were disappointed by your arrangement. I assure you that we are not sending out old flowers. I ... More
David,
Thank you for your feed back. We always love hearing from our customers. I'm sorry that you were disappointed by your arrangement. I assure you that we are not sending out old flowers. I can see in your arrangement that the lilies have not yet fully opened. We will call you to resolve this matter with you. We look forward to helping you with this matter.
Thanks, Amy Hawke
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Thank you for your feed back. We always love hearing from our customers. I'm sorry that you were disappointed by your arrangement. I assure you that we are not sending out old flowers. I can see in your arrangement that the lilies have not yet fully opened. We will call you to resolve this matter with you. We look forward to helping you with this matter.
Thanks, Amy Hawke
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