Flower Patch, Salt Lake City, UT - Customer Flower Reviews

My recipient never got the flowers

Not sure why there are hot pink roses when I asked for yellow in a blue and yellow bouquet? Kind of hideous if you ask me.

I told her between 3:30pm or 4pm and the delivery at 1:20pm

It kind of looks like what I ordered but the color of those carnations are wretched! I do not like them at all!

Looks not as full as picture on website. Moree we greenery than flowers.

This arrangement is half the size (in height and fullness) of the photo shown on your website. I am very disappointed!

we had a bad experience, the flowers never arrived at the funeral, I called and you said they had been dropped off, the staff there said they did not arrive, I called again only to be left hanging on the phone and I had to hang up because the service had started. when I got home I called and you said there was a mistake, the flowers I ordered were still at the store. they never were delivered. it was a big disappointment.

It is fine

The person who took my phone call was very polite and nice but the flower arrangement was not what I ordered and by the time I received the picture there was no time to have it changed before the deadline to have it delivered

Those flower colors are not good. I am very disappointed to be honest!!

Not what I ordered

I love getting the photos! This looks nothing like Deepest Sympathy Spray Masculine. I have ordered this spray a few times but this is the first it's looked completely different. Disappointed with this arrangement.

The dominant flower should have been hydrangeas and paid extra to have them added to the one. I only see one dominated by the flower on top

I hope they are prettier in person bc it looks like they just threw flowers in a vase, they are not arranged evenly. I paid extra for the white flowers and they should be on both sides, not all clumped together on one side. I hope there is more than one rose, like there should be, it's hard to tell bc they are all the same level. Some flowers should be a little taller than others. I feel like it could have been arranged more pleasing to the eye. I do appreciate them sending a picture.

THE FLOWERS NEVER ARRIVED FOR THE VIEWING OR FUNERAL !!!

The 2 orchids on the top of the wreath are supposed to be around the top in a circle arrangement, not hanging down from the bow. Only the 2 on the bottom are supposed to be hanging down . Is it too late to fix it?

My bouquet looks nothing like what I purchased online and paid for. Beyond disappointed

Ordered flowers to be delivered on my mother's 75th birthday but they didn't show up until the following day. Took 3 separate phone calls (and eventually coordinating with her directly from my end) to finally get the flowers to her because Flower Patch employees never called her to arrange a delivery time that worked with her schedule. I was then told by a manager that they had attempted to re-deliver them the evening of her birthday which wasn't true because they had a house full of people there celebrating the occasion. Very disappointing experience.

Several types flowers that I selected for the bouquet was left out and the overall size of the boquet was small considering the price of $223.00 that I paid. I tried to text and call the shop to explain it to them but they didn't open till 8 am and there was no way to contact them. As soon as 8 am arrived, I called and was put on hold for 15 minutes. When they finaly answered they said the boquet was already in transit and there was nothing they could do to remedy it. When it was delivered they were 20 minutes late causing me to miss a meeting while waiting for them to arrive. Later I drove 20 minutes over to the murray location to talk to them and see what they could do for us and they did help us by reimbursing us for the items they felt they had left out, but I felt that it was nothing compared to all the trouble we went through with it, and still ending up with a boquet that was far less than what we wanted, what we ordered and what we paid for. For this reason, I am generously giving one star for my rating. And hope that they can do better for the next people that use them for their flower arrangements.

I order flowers all over the country. I can't believe that is $100 worth of flowers. What a disappointment.

This looks nothing like the picture. There should be more roses and there is no yellow at all in it. I am a full time floral designer here in Dallas, and the reason I chose the arrangement is for the colors and it is supposed to look very high-end and full. Please make it look like the picture.

My wife received the flowers and first thing she said was some of the flowers were broken

I guess next time I will be more specific. Super disappointed. I was told it would be 75.00 extra for vase n greenery ready to make it a bouquet. Epic fail.

Were these delivered to Cathy Maxfield in Grantsville? I never received a confirmation# or an email saying they were delivered. AND... on my last order to the Merrill family the price and receipt of the plant was left on the plant/card. ☹

My message was for a death in the family and you put a balloon bow on it. I thought you read messages to be sure to put the right bow on. I tried calling and was on hold forever. had to hang up. Poor Customer service The flowers were beautiful except for the fact that you don't pay attention to the message.