Flower Patch, Salt Lake City, UT - Customer Flower Reviews
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Total reviews: 38040 reviews | Star Rating: 4.8
| 5 Star ★★★★★ |
34,000
|
89.38% |
| 4 Star ★★★★☆ |
2,261
|
5.94% |
| 3 Star ★★★☆☆ |
747
|
1.96% |
| 2 Star ★★☆☆☆ |
419
|
1.10% |
| 1 Star ★☆☆☆☆ |
613
|
1.61% |
Real Customers, Real Reviews
All reviews are from verified Flower Patch customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 2 star reviews. Show all reviews
Reviewed By:
mindy jamison
mindy jamison
Apr 24, 2016
When I ordered the arrangement I had asked for daisies and something very colorful like Spring. I was disappointed when I saw it on my Mother's dinning table. It is very small, with a very odd combination of flowers. Not at all "Spring." I believe I f
Reviewed By:
Caesar Rivera
Caesar Rivera
Apr 22, 2016
I was hoping they weren't so bloomed out so they'd last longer. Not too thrilled...
Reviewed By:
Julie Attridge
Julie Attridge
Apr 21, 2016
The picture of the basket online had a lot more of the colorful bigger flowers than just the one. And they were brighter and more centered, it just looks like it needs to be a little more cheerful somehow. And it appears to lean to the same side that the
Reviewed By:
Tim
Tim
Apr 14, 2016
No yellows as pictured when ordered.
Reviewed By:
Judy
Judy
Mar 26, 2016
Plant looks nice but seems very small for $40.
Reviewed By:
Yvette Mailo
Yvette Mailo
Mar 25, 2016
Expected at least 3 more flowers.
Reviewed By:
Zachary Wright
Zachary Wright
Mar 24, 2016
Arrangement was really nice, however roses were wilted. This happened with the Flower Patch in West Valley last time I ordered from them as well. Figured I would give them another chance but not after this. Will look for another delivery service.
Reviewed By:
University of Utah, Terry Erickson
University of Utah, Terry Erickson
Mar 22, 2016
The flower/plant basket was not like the one showing online. Missing some color and balance of flowers. The ribbon used was terrible for a sympathy basket. I called the store and they said they would change the ribbon and balance out the basket better.
Reviewed By:
Hazel
Hazel
Mar 16, 2016
Needs to be more colorful.
Reviewed By:
Hazel
Hazel
Mar 16, 2016
Needs to be more colorful.
Reviewed By:
LM
LM
Mar 15, 2016
Well, would you pick this to send if you saw this photo? I don't think it's "delightfully bright", and seems empty. The green berries should be an accessory not a focal point. Compare the photos will you? Would not order this again, as is.
Reviewed By:
Staci
Staci
Mar 10, 2016
Not really what the picture looked like online. It's close but not what I would have expected for the price I paid. It doesn't look as full. It's like it's missing something. And the bow.... well you might as well not put one on there if it looks like tha
Responded To By:
Amy Hawke / General Manager
Amy Hawke / General Manager
Mar 10, 2016
Hi Staci,
Thanks for your review. I am so glad we were able to fix your arrangement and deliver it out. This is a great success of the photos. We love when the process works. Thanks for your second review.
Amy Hawke
General Manager
Thanks for your review. I am so glad we were able to fix your arrangement and deliver it out. This is a great success of the photos. We love when the process works. Thanks for your second review.
Amy Hawke
General Manager
Reviewed By:
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Mar 2, 2016
I don't love the colors of the flowers. So if there were an option of preferred colors that would be great! I understand sometime you might not have all colors in. But to have a "preferred color" would be very helpful. Because I thought I was getting the
Responded To By:
Amy Hawke / General Manager
Amy Hawke / General Manager
Mar 2, 2016
Thank you for your review. Thank you for your suggestion. Unfortunately we are unable to do that. We try out very best to do the colors that are pictured, but at times we don't have the ability to do that.
Thanks again,
Amy Hawke
General Manager
Thanks again,
Amy Hawke
General Manager
Reviewed By:
Mary Joubarne
Mary Joubarne
Feb 28, 2016
This is not the arrangement I ordered or paid for. This seems to happen often.... you substitute less expensive and unattractive flowers. If you do not have the flowers I order, then it is your responsibility to inform me at the time of order. This order
Reviewed By:
Stacy
Stacy
Jan 28, 2016
From the picture, the flowers look a bit less vibrant than I was hoping.
Responded To By:
Amy Hawke / General Manager
Amy Hawke / General Manager
Jan 30, 2016
Stacy,
Thanks for your feedback. We appreciate hearing from our customers.
Thanks again,
Amy Hawke
Thanks for your feedback. We appreciate hearing from our customers.
Thanks again,
Amy Hawke
Reviewed By:
Bradley Bush
Bradley Bush
Jan 21, 2016
I appreciate having received a picture of the flower arrangement. However I called because the arrangement online wasn't the arrangement they put together and delieverd. The person I spoke to was very nice and said they would redue it and send me a new pi
Responded To By:
Amy Hawke / General Manager
Amy Hawke / General Manager
Jan 30, 2016
Bradley,
Thanks for your review. We appreciate hearing about any problems our customers have.
Amy Hawke
Thanks for your review. We appreciate hearing about any problems our customers have.
Amy Hawke
Reviewed By:
Joe Arnold
Joe Arnold
Jan 14, 2016
It was a beautiful arrangement. However, I've used you guys so many times for my wife, lots of money, but the last 2 times you guys have delivered 45-60 minutes after your given 4 hour time period. I would like her to enjoy the flowers for more than just
Reviewed By:
Z
Z
Jan 14, 2016
The arrangement was very lopsided and unbalanced. The girl I worked with was helpful .
Reviewed By:
Yelena
Yelena
Jan 9, 2016
Hello! Honestly I am not very satisfied with what I see on your picture. Did you see picture on your website? It is bright! Why yours so dark? Why you used almost black lilyas? Could you change at list them? Thank you!
Reviewed By:
Jennifer Thomas
Jennifer Thomas
Jan 3, 2016
I did ask for something slightly feminine - yet modern, however I felt like when I saw the arrangement - it looked like GREEN - left over Christmas...nothing really colorful - GREEN. I thought it would have some color? I know that the buds have a LITTLE
Reviewed By:
Tanner
Tanner
Dec 22, 2015
It was ordered w/out the bow
Reviewed By:
Mickey Winrow
Mickey Winrow
Dec 21, 2015
When I ordered the pictures showed it with candy canes and a little more red in it ...unless it's just a bad view of it !
Responded To By:
Amy Hawke / General Manager
Amy Hawke / General Manager
Dec 21, 2015
Mickey,
Thank you for your feedback. I do believe that this is just not a good picture. It you look closely on the left you will see that the candy canes are there. We are sorry that the photo did not turn out well.
Thanks,
Amy Hawke
Thank you for your feedback. I do believe that this is just not a good picture. It you look closely on the left you will see that the candy canes are there. We are sorry that the photo did not turn out well.
Thanks,
Amy Hawke
Reviewed By:
Kayla Langlois
Kayla Langlois
Dec 17, 2015
This does not look like the picture I ordered from. Is the rose still blooming? Or is it wilting?
Responded To By:
Amy Hawke / General Manager
Amy Hawke / General Manager
Dec 19, 2015
Kayla,
Thanks for your feedback. We are so glad that we where able to talk to you on the phone about your order. I know that you will find that this rose will open the rest of the way be beautiful.
Thanks,
Amy Hawke
Thanks for your feedback. We are so glad that we where able to talk to you on the phone about your order. I know that you will find that this rose will open the rest of the way be beautiful.
Thanks,
Amy Hawke
Reviewed By:
BL
BL
Dec 10, 2015
Doesn't look anything like what it did online. It's still pretty, but not what I ordered.
Reviewed By:
Melissa
Melissa
Dec 3, 2015
This barely looks like what I ordered. It's disappointing to order one thing and then see something totally different that is being delivered. I'm not impressed.
Responded To By:
Amy Hawke / General Manager
Amy Hawke / General Manager
Dec 4, 2015
Thanks for your feedback. I am so sorry for the mistake that we made in delivering you the wrong arrangement. I am glad we were able to call you and take care of this problem. Thanks so much!
Amy Hawke
Amy Hawke
