Flower Patch, Salt Lake City, UT - Customer Flower Reviews
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Total reviews: 35849 reviews | Star Rating: 4.8
| 5 Star ★★★★★ |
31,957
|
89.14% |
| 4 Star ★★★★☆ |
2,193
|
6.12% |
| 3 Star ★★★☆☆ |
717
|
2.00% |
| 2 Star ★★☆☆☆ |
400
|
1.12% |
| 1 Star ★☆☆☆☆ |
582
|
1.62% |
Real Customers, Real Reviews
All reviews are from verified Flower Patch customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 2 star reviews. Show all reviews
Reviewed By:
Mary
Mary
Oct 10, 2020
Love the flowers and the recipient loved the flowers. BUT When I made the order I selected them to arrive between 8am and 12pm (the recipients work shift), the flowers did not arrive until 12:45pm at that point the recipient had left for the day. I feel l
Responded To By:
Amy Hawke / General Manager
Amy Hawke / General Manager
Oct 21, 2020
We are so sorry that they did not arrive in the time you choose. We truly try to make every effort to get them there in the time chosen. I will speak with the delivery driver to make sure that if th... More
We are so sorry that they did not arrive in the time you choose. We truly try to make every effort to get them there in the time chosen. I will speak with the delivery driver to make sure that if there is a problem they are making phone calls. We will refund you delivery fee for the inconvenience.
thanks,
Amy Hawke
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thanks,
Amy Hawke
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Reviewed By:
Syd Hope
Syd Hope
Oct 9, 2020
The flowers were beautiful on both orders, however the balloons were out of air within 6 hours of delivery. I have a picture if you'd like to see them. I would need the email where to send picture
Reviewed By:
J. L
J. L
Sep 29, 2020
It does not match the picture on the site.
Reviewed By:
Richard
Richard
Aug 31, 2020
I thought the flowers were pretty but I thought small for $40.00. It looked like there were about twelve stems plus greenery. Maybe I'm out of touch with flower prices but it just seemed like not much for the money.
Reviewed By:
Carolyn Ricker
Carolyn Ricker
Aug 23, 2020
the wreath was perfect The reason for the 2 is the corsages & boutonnieres: First of all I started out on a phone call with Jenna, a new employee. Since she had to continue to ask the manager questions the manager at one point just took over the call. T
Reviewed By:
Shauntai
Shauntai
Aug 13, 2020
One whole flower arraignment is missingfront desk said balloons were missing
Reviewed By:
Clara Blackburn
Clara Blackburn
Aug 8, 2020
Very Nice, love it
Reviewed By:
D
D
Aug 6, 2020
I ordered Party in a Vase because of the variety and color of the flowers that were shown. What you provided was a bunch of pale roses with a couple of taller stems. I would have been better off ordering your rose special and saved myself $45. Won't use y
Responded To By:
Amy Hawke / General Manager
Amy Hawke / General Manager
Aug 13, 2020
We are so sorry that you did not receive the arrangement you were expecting. We will be contacting you to resolve this issue.
Thanks,
Amy
Thanks,
Amy
Reviewed By:
Daniel
Daniel
Jul 29, 2020
The quantity of roses in the actual bouquet is substantially less than what was pictured on the web page.
Reviewed By:
Brett Imlay
Brett Imlay
Jul 29, 2020
Flowers are beautiful. The only problem is that you delivered them on 7/27. 2 days before her birthday when I specifically requested 7/29
Reviewed By:
Natalie
Natalie
Jul 25, 2020
Sadly, it looked much better online :(
Reviewed By:
Abu
Abu
Jul 23, 2020
The flowers were very beautiful but bad delivery service. They delivered to the wrong apartment and made it very awkward for the person receiving them.. kind of ruined the “surprise” element.
Reviewed By:
Drew
Drew
Jul 16, 2020
I order a lot of flowers from flower patch. This is the first photo I've seen where I've been disappointed and a bit embarrassed. Those roses look old and disheveled
Reviewed By:
Shari
Shari
Jul 6, 2020
I don't feel like this looks like what I ordered from the photo on your website. I'm a little disappointed with how it turned out
Responded To By:
Amy Hawke / General Manager
Amy Hawke / General Manager
Jul 9, 2020
We are so sorry you didn't receive the arrangement you were expecting. The picture is taken from the side instead of the front where the lily is. I will speak with the person who took this photo to make sure they are taking a photo of the front.thanks you for your feedback.
Amy
Amy
Reviewed By:
Lora Mortensen
Lora Mortensen
Jun 30, 2020
This arrangement is called summer fun and these are very purple and not fun. Something with Orange and or Yellow would say Summer Fun.
Responded To By:
Amy Hawke / General Manager
Amy Hawke / General Manager
Jul 3, 2020
Thank you for your feedback on our arrangement.
Reviewed By:
Arlene Rivera
Arlene Rivera
Jun 29, 2020
? the yellow flowers look like dandelion weeds. Think for what I paid could have been better. Sorry
Responded To By:
Amy Hawke / General Manager
Amy Hawke / General Manager
Jul 3, 2020
Thank you for your feed back. The yellow flowers are button poms which are used quite often in floral design. We appreciate hearing from out customers.
Reviewed By:
Zachary Wright
Zachary Wright
Jun 20, 2020
The orange flower and a few others of the flowers were wilted. I was so sad because I've been using you guys for years and have never had wilted flowers. You guys have always done such an amazing job so this was a little unfortunate.
Responded To By:
Amy Hawke / General Manager
Amy Hawke / General Manager
Jun 23, 2020
I am so sorry that the flowers were not what you expected. We appreciate you bringing this freshness error to our attention. We will replace these flowers immediately. Thank you again.
Amy
Amy
Reviewed By:
Mayanin Pazos
Mayanin Pazos
May 5, 2020
The arrangement doesn't look like the one I saw at the internet, the flowers are closed and have small flowers instead of the bright colors I expected . I understand that the arrangements would vary but it's Totally different even that base
Reviewed By:
April
April
Apr 28, 2020
Usually Flower Patch knocks it out the park but I think they dropped the ball with this one. I was not impressed with the color choice as this was a birthday bouquet for my grandmother, this reminds me more of a sympathy arrangement honestly. Oh well, she
Reviewed By:
Bobbie
Bobbie
Apr 24, 2020
Doesn't look anything like the picture that we ordered... Not the same basket and looks like different plant as well.
Reviewed By:
Anna
Anna
Apr 22, 2020
The actual arrangement was not as full as the online example that I ordered from. I feel like I didn't get my money's worth because of that. It didn't have any orange lilies like the picture. If part of an arrangement is unavailable due to seasonal availa
Responded To By:
Amy Hawke / General Manager
Amy Hawke / General Manager
Apr 22, 2020
We are so sorry that you are not satisfied with the arrangement. The lily is in the arrangement it is just not fully open. We are sorry that we weren't able to add a fully open lily. Thank you for your feedback.
Amy
Amy
Reviewed By:
Bryan
Bryan
Apr 20, 2020
We were expecting more vibrant spring colored flowers as was depicted in the image. This feels more like a fall display not a bright cheery spring get well arrangement as depicted.
Reviewed By:
Kelly
Kelly
Apr 14, 2020
I asked for something bright and cheery for Easter and this didn't look bright cheery.
Responded To By:
Amy Hawke / General Manager
Amy Hawke / General Manager
Apr 17, 2020
Thanks for your feedback.
Reviewed By:
Kelly
Kelly
Apr 10, 2020
I'm kind of disappointed. It looks like my 9 year old arranged this. The flowers look like they are dried out around the edges. The greenery looks like it has been shoved into the vase haphazardly. It really doesn't look all that nice. I'm so disappoin
Reviewed By:
Megan Nielson
Megan Nielson
Apr 8, 2020
Disappointing. The picture had twice as many actual flowers as this arrangement. I only see six roses as apposed to the 9 large roses, more carnations in this one then the arrangement which are filler cheap flowers. My hope is that once they bloom it will
Responded To By:
Amy Hawke / General Manager
Amy Hawke / General Manager
Apr 9, 2020
Megan, Thank you for your feed back. I was able to catch the driver before he left and counted all the flowers that were in the arrangement. All 9 roses are in the arrangement as well as other extra ... More
Megan, Thank you for your feed back. I was able to catch the driver before he left and counted all the flowers that were in the arrangement. All 9 roses are in the arrangement as well as other extra flowers including the carnations. There were extra stock, snapdragon and Bells of Ireland. My hope is that if you see it in person you will see how stunning it is. We try our very best to have the picture show it true beauty but sometimes the pictures fall short. Thanks again for your feed back we appreciate hearing from our customers.
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