Flower Patch, Salt Lake City, UT - Customer Flower Reviews
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Total reviews: 36086 reviews | Star Rating: 4.8
5 Star ★★★★★ |
32,179
|
89.17% |
4 Star ★★★★☆ |
2,201
|
6.10% |
3 Star ★★★☆☆ |
720
|
2.00% |
2 Star ★★☆☆☆ |
402
|
1.11% |
1 Star ★☆☆☆☆ |
584
|
1.62% |

All reviews are from verified Flower Patch customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 4 star reviews. Show all reviews
Reviewed By:
Paige
Paige
Dec 27, 2019
Thanks for sending a photo of what was sent. From the picture they look good.
Reviewed By:
Christie
Christie
Dec 17, 2019
This Christmas arrangement is absolutely gorgeous. Thanks for doing a great job??
Reviewed By:
Linda Scartezina
Linda Scartezina
Dec 7, 2019
Thank you. They were just received the flowers and love them! The picture and notice was in my spam mail.
Reviewed By:
NK
NK
Dec 5, 2019
Thank you for sending a photo of the arrangement that was delivered - I appreciate that very much. Searching your site for the flowers and getting the delivery set up was a really smooth process; and I also really liked getting the email updates. The rea
Responded To By:
Amy Hawke / General Manager
Amy Hawke / General Manager
Dec 6, 2019
Thank you for taking the time to communicate to us why our product/service did not FULLY meet your expectations. We have every desire to address your needs and provide the best solution available to r... More
Thank you for taking the time to communicate to us why our product/service did not FULLY meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.
I will be in contact with you today in regards to this issue to make the best attempt in regaining your confidence in our company and providing you with a replacement to exceed you expectations for the services you will be using this for. In addition, we will further evaluate how we can prevent this problem from occurring again in the future.
Please accept our sincerest apology for any trouble or inconvenience we have caused you. Again we highly appreciate your feedback as it will assist us in becoming better at what we do. As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer. It's our goal to retain you as a satisfied customer and will hope to serve you again in the future.
Kind Regards,
Sean Heaps
Call Center Manager-Flower Patch-Corporate Office
Less
I will be in contact with you today in regards to this issue to make the best attempt in regaining your confidence in our company and providing you with a replacement to exceed you expectations for the services you will be using this for. In addition, we will further evaluate how we can prevent this problem from occurring again in the future.
Please accept our sincerest apology for any trouble or inconvenience we have caused you. Again we highly appreciate your feedback as it will assist us in becoming better at what we do. As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer. It's our goal to retain you as a satisfied customer and will hope to serve you again in the future.
Kind Regards,
Sean Heaps
Call Center Manager-Flower Patch-Corporate Office
Less
Reviewed By:
Courtney
Courtney
Nov 19, 2019
I didn't get the flowers, so I'm not how sure the delivery went, but I did appreciate getting a picture of what was delivered!
Reviewed By:
Vickie Snow
Vickie Snow
Nov 15, 2019
It almost should be a five star rating. There's a big blank green spot on the bottom right. The yellow carnation could have filled that in. That's being a bit particular on my part. It is most lovely and the flowers look very lively and fresh. That's what
Responded To By:
Amy Hawke / General Manager
Amy Hawke / General Manager
Nov 18, 2019
My name is Sean Heaps, I am the Call Center Director for Flower Patch located at the Corporate office.
First I want to thank you for taking the time to communicate to us why our product/s... More
First I want to thank you for taking the time to communicate to us why our product/s... More
My name is Sean Heaps, I am the Call Center Director for Flower Patch located at the Corporate office.
First I want to thank you for taking the time to communicate to us why our product/service did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.
I will be contacting you today to provide the best available solution to meet your needs.
Regards,
Sean Heaps
Less
First I want to thank you for taking the time to communicate to us why our product/service did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.
I will be contacting you today to provide the best available solution to meet your needs.
Regards,
Sean Heaps
Less