George's Flowers, Roanoke, VA - Customer Flower Reviews
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Total reviews: 32461 reviews | Star Rating: 4.9
| 5 Star ★★★★★ |
30,466
|
93.85% |
| 4 Star ★★★★☆ |
1,211
|
3.73% |
| 3 Star ★★★☆☆ |
370
|
1.14% |
| 2 Star ★★☆☆☆ |
197
|
0.61% |
| 1 Star ★☆☆☆☆ |
217
|
0.67% |
Real Customers, Real Reviews
All reviews are from verified George's Flowers customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 2 star reviews. Show all reviews
Reviewed By:
Jennifer Sexton
Jennifer Sexton
Feb 22, 2025
I typically love George's, but this particular order is not as pretty and full as the picture on your site.
Reviewed By:
John Hash for Patricia Curtis
John Hash for Patricia Curtis
Feb 14, 2025
This is the first ever, that I received flowers and couldn't tell they were from George's😞 just plain roses no baby breaths or something. George's has a standard of sending out nothing bot the best...Very disappointed, maybe you were short of help.
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Feb 14, 2025
Hi John,
You placed the order for a plain dozen, you did not choose the babies breath or any other upgrade options.
You placed the order for a plain dozen, you did not choose the babies breath or any other upgrade options.
Reviewed By:
Lauren
Lauren
Jan 16, 2025
Not sure if it is there in person but in the 2 o'clock position (to the right of the two roses) there looks to be a bare spot. Could an additional bloom be placed there so it's covered?
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Jan 16, 2025
Thanks for calling!
Reviewed By:
Julie Gordon
Julie Gordon
Jan 10, 2025
I'm no so sure this is a $100 arrangement. Not enough flowers.
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Jan 10, 2025
I will give you a call, Julie! We can replace this for you.
Reviewed By:
Gary Miller
Gary Miller
Dec 24, 2024
Frankly, this is a disappointment. Three Gerber daisies in greenery for $70 is quite less than expected. I could hear that in my aunt‘s voice when we talked to her as well.
Reviewed By:
Duane Noell
Duane Noell
Dec 14, 2024
I liked the flowers but was very disappointed with the delivery. Ordered them first thing on a Wednesday (day of funeral to be delivered to house) and got a phone call a week later saying they were still trying to deliver them.
Reviewed By:
S Mitchell
S Mitchell
Nov 30, 2024
Was disappointed by the arrangement and delivery time. It looked juvenile and underwhelming.
Reviewed By:
Sherry Vaughn
Sherry Vaughn
Nov 19, 2024
Very disappointed for the price I paid I didn't expect a ball of flowers Thought there would be more flowers like Lillie's, delphinium, bells of Ireland More of the look of an English garden
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Nov 19, 2024
Hi Sherry,
Thanks for speaking with Julia about this! We're glad you seem to like it now since you did not want any changes made. It is worth noting for our readers, this is a very large arrange... More
Thanks for speaking with Julia about this! We're glad you seem to like it now since you did not want any changes made. It is worth noting for our readers, this is a very large arrange... More
Hi Sherry,
Thanks for speaking with Julia about this! We're glad you seem to like it now since you did not want any changes made. It is worth noting for our readers, this is a very large arrangement and our designers are familiar with the english garden style, this does reflect that requested design. While it doesn't have any of the flowers you just listed, you did not request any of those specifics when placing your order. It does include roses, lisianthus, gerberas, and stock which are all premium flowers!
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Thanks for speaking with Julia about this! We're glad you seem to like it now since you did not want any changes made. It is worth noting for our readers, this is a very large arrangement and our designers are familiar with the english garden style, this does reflect that requested design. While it doesn't have any of the flowers you just listed, you did not request any of those specifics when placing your order. It does include roses, lisianthus, gerberas, and stock which are all premium flowers!
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Reviewed By:
Michael Atkins
Michael Atkins
Oct 28, 2024
Price was very high for what I got.
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Oct 28, 2024
Hi Michael,
This is a gigantic plant. Perhaps you can't tell in the photo, but it is very large and I can assure you, to value. Finding a plant this large for under $100 is almost unheard of, this one was $85.
This is a gigantic plant. Perhaps you can't tell in the photo, but it is very large and I can assure you, to value. Finding a plant this large for under $100 is almost unheard of, this one was $85.
Reviewed By:
Laura Padgett
Laura Padgett
Oct 25, 2024
Actually I was disappointed when I saw the flowers in person yesterday. For the money I think it should have been better. And they were already starting to wilt after one day. Sorry, George's but for a total of everything being $150 it should have looked better in my opinion.
Reviewed By:
Susan L Johns
Susan L Johns
Oct 16, 2024
Looks great! Unfortunately, you spelled Todd as “Tod”. Disappointing.
Responded To By:
Amy Waters / Sales
Amy Waters / Sales
Oct 17, 2024
So sorry for that spelling oversight!
Reviewed By:
Deanna
Deanna
Sep 6, 2024
They were not full like the 1st picture I saw. I was not 100 percent satisfied.
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Sep 6, 2024
Hi Deanna,
These are the same exact plants as the first picture we sent. It's just a different angle. This was explained when you called several times.
These are the same exact plants as the first picture we sent. It's just a different angle. This was explained when you called several times.
Reviewed By:
Ryan Mowles
Ryan Mowles
Aug 11, 2024
One of my 3 sunflower died within 2 days. Came withered and sad looking. Upset about my purchase unfortunately
Responded To By:
Hailey Flood / Account Management
Hailey Flood / Account Management
Aug 12, 2024
Morning Ryan! I left you a voicemail to discuss further, if you'd like to. In the future please give us a call with those concerns. We back our products and are always open to hearing from our custome... More
Morning Ryan! I left you a voicemail to discuss further, if you'd like to. In the future please give us a call with those concerns. We back our products and are always open to hearing from our customers. We also need a picture as a reference point, just a few things to keep in mind if we provide anything in the future for you.
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Reviewed By:
Sandra Paulette
Sandra Paulette
Aug 10, 2024
This looks very different from your picture online. I much preferred the arrangement as it was advertised. What is the cost of this arrangement?
Responded To By:
Hailey Flood / Account Management
Hailey Flood / Account Management
Aug 12, 2024
Thanks for chatting more about this! These flowers were a premium selection, filled to value. The colors do vary slightly based on inventory and us always wanting to provide the freshest florals. Feel free to touch base with us directly to go over specifics if you decide to use us again!
Reviewed By:
Julie Layne
Julie Layne
Jun 28, 2024
Looks very small for 120 dollars. Very small
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Jun 28, 2024
Hi Julie, It is the perspective of the photo making it look small- Like I mentioned when you ordered, the standard of the Sweet Summer is a medium size like for a coffee table for $100. The additional... More
Hi Julie, It is the perspective of the photo making it look small- Like I mentioned when you ordered, the standard of the Sweet Summer is a medium size like for a coffee table for $100. The additional $20 is tax and delivery fee, not applied to the flowers. There is another size up of this arrangement for $125 if you wanted it to be larger, but I did offer that on the phone and you declined.
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Reviewed By:
Marvin Garrison
Marvin Garrison
May 10, 2024
Photo is great, only wished the real arrangement looked as good. They felt as if the had just been removed from the freezer. I will add that Robin enjoyed them and the card.
Reviewed By:
Maureen
Maureen
May 9, 2024
I was disappointed because in your website you showed nice colors but you sent white😩 I would have preferred a color.
Responded To By:
Hailey Flood / Account Management
Hailey Flood / Account Management
May 9, 2024
Thank you for chatting Maureen, I went ahead and switched out that geranium for a beautifully colored begonia. Next time feel free to add specifications about color when placing the order online so that way we can prioritize and send exactly what you want!
Reviewed By:
jane
jane
May 8, 2024
beautiful arrangement, but fell apart as soon as i removed it from the box and wilted all night. extremely disappointed.
Reviewed By:
Sue
Sue
May 6, 2024
I thought this was way overpriced for what I got. I would go elsewhere next time for that reason. When you come to Georges you expect quality not routine. It felt routine.
Reviewed By:
INGE C SCHAEFER
INGE C SCHAEFER
May 4, 2024
It could be the clarity of the photo, but the flowers look about ready to be plucked off - old and droopy.
Reviewed By:
Russ Ellett
Russ Ellett
Apr 24, 2024
These are not the flowers I ordered. I ordered the Classic and not the Little Charm.
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Apr 25, 2024
That is the classic size, the downward angle to the photo may make it appear small, but it is definitely the right size!
Reviewed By:
Nancy Tilman
Nancy Tilman
Apr 14, 2024
Gabby helped me with my order and was very professional. I received a notice that the flowers had been left outside at 3:16 pm on Friday and a voice message left . My sister did not receive the voice message until Sat am and the night before had high wind gusts . The flowers survived and were not blown away ; however, it makes me question if I will use this florist again due to the troubling delivery .
Responded To By:
Hailey Flood / Account Management
Hailey Flood / Account Management
Apr 15, 2024
I'm glad you had a good experience ordering with Gabi! On Friday I spoke with your recipient in length about the situation. Upon following up with our driver he saw that someone was home, but no one w... More
I'm glad you had a good experience ordering with Gabi! On Friday I spoke with your recipient in length about the situation. Upon following up with our driver he saw that someone was home, but no one was coming to the door when he knocked and rang. That is when he called, and when she didn't answer, left the voicemail. I did offer a replacement when she told me that she didn't see that there was a voicemail on her phone until the following morning. She turned down the replacement and acknowledged we did everything to alert her. Hope this brings clarity to the situation.
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Reviewed By:
Catherine Bowman
Catherine Bowman
Apr 3, 2024
I asked for the deep pink and/or red roses. These are neither.
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Apr 3, 2024
Sorry for the mixup, Catherine! We are working on fixing that for you now.
Reviewed By:
Larry W Kilgore
Larry W Kilgore
Apr 1, 2024
Looks good. Please send picture of the card. Thanks Larry K
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Apr 1, 2024
Thanks for calling to follow up and letting us know the 2 star rating was a mistake! We're glad you like it and we sent that card picture along for you to see as well!
Reviewed By:
Angela Chitwood
Angela Chitwood
Mar 12, 2024
I was embarrassed by how small this arrangement was. Money was not an issue and I believe I asked the lady if it was a good size. It would have helped if you had it next to something to show the size. The end result it was my fault. With how prices have risen a 114.00 arrangement couldn't be huge but I was expecting it to be a bit bigger. Positive it was very pretty.
Responded To By:
Hailey Flood / Account Management
Hailey Flood / Account Management
Mar 13, 2024
Thank you for chatting about this order. We are glad you liked the look and style of the florals, as it is one of our most popular arrangements. The service even had two there, which often creates a n... More
Thank you for chatting about this order. We are glad you liked the look and style of the florals, as it is one of our most popular arrangements. The service even had two there, which often creates a nice effect for them flanking each other. The arrangement was mostly premium flowers, hence the size being a little under 2 ft in height and 16 inches wide. Next time we can discuss the size in depth and make sure it's making the statement you want it to!
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