George's Flowers, Roanoke, VA - Customer Flower Reviews
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Total reviews: 32490 reviews | Star Rating: 4.89
| 5 Star ★★★★★ |
30,493
|
93.85% |
| 4 Star ★★★★☆ |
1,211
|
3.73% |
| 3 Star ★★★☆☆ |
371
|
1.14% |
| 2 Star ★★☆☆☆ |
197
|
0.61% |
| 1 Star ★☆☆☆☆ |
218
|
0.67% |
Real Customers, Real Reviews
All reviews are from verified George's Flowers customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 3 star reviews. Show all reviews
Reviewed By:
Carol Kelley
Carol Kelley
Sep 17, 2018
Thanks for sending picture. Great customer service.
Reviewed By:
Anna Marie Richardson
Anna Marie Richardson
Aug 16, 2018
Had two similar arrangements ordered. One arrived on the wrong day from what was ordered.
Reviewed By:
Alice Gereaux
Alice Gereaux
Aug 13, 2018
The Family was very pleased with the arrangement
Reviewed By:
Leigh
Leigh
Jul 6, 2018
While it IS a lovely arrangement, I was disappointed with how sparse it looks. They explained some of the daisy "filler" flowers were replaced with fewer "premium" flowers...but if that leaves it looking sparse, then it is not the PREMIUM arrangement I pa
Reviewed By:
Ashleigh
Ashleigh
Jun 16, 2018
Love the arrangement, lI've getting the picture. Still waiting on it to actually be delivered
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Jun 16, 2018
Hi Ashleigh,
No timed delivery was indicated on your order, so we scheduled it as we do with all non-timed orders. Your order is on our truck now & will be delivered as our driver makes his ... More
No timed delivery was indicated on your order, so we scheduled it as we do with all non-timed orders. Your order is on our truck now & will be delivered as our driver makes his ... More
Hi Ashleigh,
No timed delivery was indicated on your order, so we scheduled it as we do with all non-timed orders. Your order is on our truck now & will be delivered as our driver makes his way through your neighborhood. In the future, if you should need an arrangement by a certain time, please indicate this in the special instructions section of your online order. Or, you can always call after placing the order & let us know directly. I assure you, this will be delivered very soon.
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No timed delivery was indicated on your order, so we scheduled it as we do with all non-timed orders. Your order is on our truck now & will be delivered as our driver makes his way through your neighborhood. In the future, if you should need an arrangement by a certain time, please indicate this in the special instructions section of your online order. Or, you can always call after placing the order & let us know directly. I assure you, this will be delivered very soon.
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Reviewed By:
Jessica Downing
Jessica Downing
Jun 12, 2018
This arrangement was for the funeral of a deceased client. I am disappointed with the arrangement and am sorry I chose the blue with the white. The blue flowers should have been cut shorter and there should have been more blue interspersed with the whit
Responded To By:
George Clements / Owner
George Clements / Owner
Jun 12, 2018
Jessica I personally delivered your Healing Tears at 9am for this early Monday morning service to Vinton Va. The Design was in perfect proportions and was lovely. The design did have only light blue... More
Jessica I personally delivered your Healing Tears at 9am for this early Monday morning service to Vinton Va. The Design was in perfect proportions and was lovely. The design did have only light blue delphinium and not the dark blue. I am sorry you were disappointed as this is one of our top 20 most selected designs.
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Reviewed By:
Lynn Schleupner
Lynn Schleupner
May 31, 2018
There's alot more pink than I expected, but it looks nice.
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
May 31, 2018
Hi Lynn,
Thanks for your review. It may be your computer color settings, or perhaps your phone, but I can assure you all of these flowers are purple/lavender with yellow accents as you requested.
Thanks for your review. It may be your computer color settings, or perhaps your phone, but I can assure you all of these flowers are purple/lavender with yellow accents as you requested.
Reviewed By:
Joyce woods
Joyce woods
May 18, 2018
Disappointed in no of plants and variety. Very common plants. Looks skimpy for size of container
Reviewed By:
Marty Hodges
Marty Hodges
May 3, 2018
Am not too happy with this arrangement. It looks top heavy In the little glass vase. Would have been better in something a little larger. doesn't look like $70.
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
May 3, 2018
Hello Marty,
We are sorry that you are unhappy with your arrangement. A few things to keep in mind; The value spent on the flowers was $60, which I explained on the phone would fall under our sm... More
We are sorry that you are unhappy with your arrangement. A few things to keep in mind; The value spent on the flowers was $60, which I explained on the phone would fall under our sm... More
Hello Marty,
We are sorry that you are unhappy with your arrangement. A few things to keep in mind; The value spent on the flowers was $60, which I explained on the phone would fall under our small size. Everything that you requested was included, "tulips, roses, & a mix of fresh spring flowers." Tulips & roses are premium flowers, so I can assure you it was filled well to value. The photo may not do the size justice, but it did top out at about 18-20" tall. The flowers are in an 8" vase, which is hardly our smallest size. If you would like to discuss this further we can be reached at 540-981-0900.
Thank you.
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We are sorry that you are unhappy with your arrangement. A few things to keep in mind; The value spent on the flowers was $60, which I explained on the phone would fall under our small size. Everything that you requested was included, "tulips, roses, & a mix of fresh spring flowers." Tulips & roses are premium flowers, so I can assure you it was filled well to value. The photo may not do the size justice, but it did top out at about 18-20" tall. The flowers are in an 8" vase, which is hardly our smallest size. If you would like to discuss this further we can be reached at 540-981-0900.
Thank you.
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Reviewed By:
Carol Anne Luttrell
Carol Anne Luttrell
Mar 15, 2018
A little disappointed. 😐
Reviewed By:
RW Scott
RW Scott
Mar 12, 2018
Ordering was easy. However, I wish that I had received a picture of my order once it had been delivered and w/o having to have to request it after the funeral.
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Mar 13, 2018
Hi Mr. Scott,
We are so sorry for the delay in your emailed photograph. Upon researching it appears that there was a small typo in your email address when the sales rep took your call, causing the email to not send to the correct place. Again, we apologize profusely for the mistake.
We are so sorry for the delay in your emailed photograph. Upon researching it appears that there was a small typo in your email address when the sales rep took your call, causing the email to not send to the correct place. Again, we apologize profusely for the mistake.
Reviewed By:
Ed Parcha
Ed Parcha
Feb 17, 2018
STOP SENDING ME THESE E-MAILS
Reviewed By:
Douglas Taylor
Douglas Taylor
Feb 17, 2018
Parts of the arrangement looked ok but some of it looked like the tips were frozen. On day 2 the mini roses are mostly dead.
Reviewed By:
Wyndham Robertson
Wyndham Robertson
Feb 6, 2018
we talked about roses and hydrangeas. I don't see any hydrangeas but it looks okay.
Responded To By:
Feb 6, 2018
Wyndham, I just checked the design as driver was loading in van for delivery. YES Blue Hydrangea is in design - and is tucked low under blue iris.
and the design is lovely and a bit more than okay.
Remember this is all around design.
and the design is lovely and a bit more than okay.
Remember this is all around design.
Reviewed By:
Marlyn Brooks
Marlyn Brooks
Feb 2, 2018
The picture on your web site depicted the arrangement in a basket 26" wide and the flowers 24" tall. This is not shown here and we are disappointed.
Responded To By:
Feb 2, 2018
Marlyn, I assure you your floral tribute meets those measurements. I understand it may be difficult to ascertain the size of your gift with just a picture, especially if you're viewing it on a small screen. For reference, each lily is about 5" across if not more.
Reviewed By:
Janet
Janet
Jan 24, 2018
Looks good but lots of filler
Responded To By:
Jan 24, 2018
Janet,
As you requested, we designed your arrangement sans carnations. For $46.95, we didn't have many options to replace lower-priced flowers like carnations; we opted to use yellow solidago, w... More
As you requested, we designed your arrangement sans carnations. For $46.95, we didn't have many options to replace lower-priced flowers like carnations; we opted to use yellow solidago, w... More
Janet,
As you requested, we designed your arrangement sans carnations. For $46.95, we didn't have many options to replace lower-priced flowers like carnations; we opted to use yellow solidago, which has many small yellow flowers and fit the theme and colors of your arrangement, Good Morning Sunshine. We apologize that our substitution did not meet your expectations.
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As you requested, we designed your arrangement sans carnations. For $46.95, we didn't have many options to replace lower-priced flowers like carnations; we opted to use yellow solidago, which has many small yellow flowers and fit the theme and colors of your arrangement, Good Morning Sunshine. We apologize that our substitution did not meet your expectations.
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Reviewed By:
Valerie Gerst
Valerie Gerst
Jan 15, 2018
Although the flowers sent look nice, they are not arranged in the style or vase as pictured in the design I ordered called “Arrive in Style”, so obviously I am a little disappointed. I believe it was specified on the order to make the arrangement as shown
Reviewed By:
Chris
Chris
Jan 12, 2018
Not happy with lack of blue and large flowers blooming at bottom looks strange. Not what I expected
Reviewed By:
Shelley
Shelley
Dec 30, 2017
Hey there.... it is beautiful and may be it is larger in person but that doesn't look like a $75 dollar arrangement. It appears fairly small. I had in mind that $75 would present a rather large arrangement .
Responded To By:
Dec 30, 2017
Shelley, your arrangement measures about 18" high and is quite wide.
You requested premium flowers like hydrangea and Gerbera daisies, so the designer went for quality over quantity and use... More
You requested premium flowers like hydrangea and Gerbera daisies, so the designer went for quality over quantity and use... More
Shelley, your arrangement measures about 18" high and is quite wide.
You requested premium flowers like hydrangea and Gerbera daisies, so the designer went for quality over quantity and used other premium flowers like roses and iris. I assure you your floral gift was filled to value - our medium sized vases start at $75 dollars.
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You requested premium flowers like hydrangea and Gerbera daisies, so the designer went for quality over quantity and used other premium flowers like roses and iris. I assure you your floral gift was filled to value - our medium sized vases start at $75 dollars.
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Reviewed By:
D. Martin
D. Martin
Dec 23, 2017
Nice arrangement but for the money spent, I expect perfection or pretty close to it. Very disappointed in roses-a fresh rose is a tighter bud. These are very open for having been arranged day of delivery:(
Responded To By:
Dec 23, 2017
Deborah,
The white roses used in your arrangement are Mondial roses, one of the most premium rose cultivars we offer. They are garden-style roses, which present as a more open style rose. They will last as long as the carnations if water is added properly to the arrangement.
The white roses used in your arrangement are Mondial roses, one of the most premium rose cultivars we offer. They are garden-style roses, which present as a more open style rose. They will last as long as the carnations if water is added properly to the arrangement.
Reviewed By:
Laura herndon
Laura herndon
Dec 18, 2017
Nice bouquet but my mother has not received these flowers yet. I tried to call you but your shop is closed. Please deliver these today, 12/18, it's her bday.
Responded To By:
Dec 18, 2017
Laura,
I just checked the order, and it was marked as left on the porch at 6:05pm. I attempted to call both you and your mother, but got no answer. Please give me a call tomorrow at 540-981-0900 to confirm that your mother received her flowers. I hope she had a wonderful birthday!
I just checked the order, and it was marked as left on the porch at 6:05pm. I attempted to call both you and your mother, but got no answer. Please give me a call tomorrow at 540-981-0900 to confirm that your mother received her flowers. I hope she had a wonderful birthday!
Reviewed By:
Deb Tomberlin
Deb Tomberlin
Dec 12, 2017
Expected a lot more greenery. It is certainly not expensive vs fresh flowers. For the money it looks a bit chintzy. Disappointed but they liked it. What are they going to say?
Responded To By:
Dec 12, 2017
Thanks for the review Deb,
I'm not sure if you have a good idea of the dimensions of the centerpiece, which is about 28" long by 18" wide. It has a fragrant assortment of fir, cedar an... More
I'm not sure if you have a good idea of the dimensions of the centerpiece, which is about 28" long by 18" wide. It has a fragrant assortment of fir, cedar an... More
Thanks for the review Deb,
I'm not sure if you have a good idea of the dimensions of the centerpiece, which is about 28" long by 18" wide. It has a fragrant assortment of fir, cedar and juniper as well as quite a few pine cones and sprays of permanent berries. The lantern kit with container and candle is $27.50, more than a third of the overall cost.
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I'm not sure if you have a good idea of the dimensions of the centerpiece, which is about 28" long by 18" wide. It has a fragrant assortment of fir, cedar and juniper as well as quite a few pine cones and sprays of permanent berries. The lantern kit with container and candle is $27.50, more than a third of the overall cost.
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Reviewed By:
Becky
Becky
Dec 7, 2017
This is a great idea to look at what you sent. But the team at George's isn't the best I was guaranteed after for delivery and the product was delivered at 2:05
Reviewed By:
Carter-Geib
Carter-Geib
Nov 20, 2017
Would like to have seen a few Baby's breath. Was told there would probably be a couple of roses. This does not look like a $50 arrangement.
Reviewed By:
Shelley
Shelley
Nov 14, 2017
For the price , I expected more.
Responded To By:
Nov 14, 2017
Ms. Shelley, please call me at 777-5924 or 981-0900 to discuss the rating on your floral gift. Your gift included a dozen light pink roses with premium greenery as an accent. The arrangement was approximately 24-30" tall and 18" wide.
Misty Sprague
Misty Sprague
