George's Flowers, Roanoke, VA - Customer Flower Reviews

1953 Franklin Road
Roanoke, VA 24014
+1 (540) 981-0900
www.georgesflowers.com

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Total reviews: 32498 reviews | Star Rating: 4.89
5 Star ★★★★★
 
 
30,500
93.85%
4 Star ★★★★
 
 
1,211
3.73%
3 Star ★★★☆☆
 
 
371
1.14%
2 Star ★★☆☆☆
 
 
198
0.61%
1 Star ☆☆☆☆
 
 
218
0.67%
Real Customers, Real Reviews

All reviews are from verified George's Flowers customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.

Showing 3 star reviews. Show all reviews

★★★★★
Reviewed By:
Annette Yeatts
Jul 18, 2016
The flowers that I have ordered from George's have always been beautiful. But I was disappointed in the flowers that I ordered for my dear friend's funeral. To be on the high end, they weren't very full, and the special ribbon that I ordered couldn't be s
★★★★★
Reviewed By:
Wendy Jones
Jul 12, 2016
The flowers were beautiful and I would give them 5 stars, but the Florist left the price tag sticking up in the back of the arrangement. I was mortified and quickly pulled it out when I saw it as I arrived at the funeral. Unfortunately, I was not present
★★★★★
Reviewed By:
A. Frazier
Jun 30, 2016
Email was in spam. First arrangement did not hold up but was replaced. Thank you
★★★★★
Reviewed By:
Carlton
Jun 24, 2016
I must be color blind but those don't look like lavender roses to me they look pink
Responded To By:
George Clements / Owner
Jun 24, 2016
Carlton, the roses are lavender (not pink) some computer and mobile device screens do not show accurate colors. Lavender roses are light lavender in color not purple if you were looking for purple.... More
Carlton, the roses are lavender (not pink) some computer and mobile device screens do not show accurate colors. Lavender roses are light lavender in color not purple if you were looking for purple. I read a note on order that the recipient loves purple. No purple roses commercially produced at this time.
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★★★★★
Reviewed By:
Carolyn reed
Jun 23, 2016
I felt the arrangement was beautiful. However I did think the arrangement was smaller than I had expected since I upgraded.
★★★★★
Reviewed By:
Lisa
Jun 11, 2016
Arrangement not as full as pictured on website.
Responded To By:
George Clements / Owner
Jun 11, 2016
Lisa, after checking the design it was discovered that the designer arranged the flowers all around. This particular design is to be designed front facing. We are correcting the design and will send you an updated image. thank you
George
★★★★★
Reviewed By:
Phoebe McAnallen
Jun 6, 2016
The flowers are pretty but for $109.00 I definitely expected more for the premium arrangement. These look like a small arrangement that was pictured on line and they don't have much blue in them. Can you please verify that these are the premium arrangem
Responded To By:

Jun 6, 2016
Ms. McAnallen, I can assure you that your order is the premium arrangement. Your floral gift is approximately 26" tall x 20" wide, and containers, hydrangea, lilies, roses, mini calla lilie... More
Ms. McAnallen, I can assure you that your order is the premium arrangement. Your floral gift is approximately 26" tall x 20" wide, and containers, hydrangea, lilies, roses, mini calla lilies and peonies. The premium vase is a good 3" taller than the standard vase. I have left you a message and if you would like to discuss further, please call me at 981-0900.
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★★★★★
Reviewed By:
Marion Abel
May 24, 2016
The Colors are lovely as is the selection of specific flowers. The arrangement appears to be haphazzard and a bit unbalanced.
★★★★★
Reviewed By:
Hillery Leonard@yahoo.com
May 10, 2016
OK but not enough flowers.
★★★★★
Reviewed By:
Chelsea Moody
May 10, 2016
I'm curious as to if there were 12 roses included in the bouquet--from the photo I can only count 9. Also, the finished product has much more greenery than the online photo. For the amount I spent on these, I'm not sure I would order again.
Responded To By:

May 10, 2016
Ms. Moody, the reason you only count 9 roses is because this is a one-dimensional picture and therefore you cannot see the back of the arrangement with the other 3 roses. I can also assure that your arrangement was to value.
★★★★★
Reviewed By:
Toni Henson
Apr 29, 2016
Usually really happy with my purchases from George's, but this time a little disappointed. The man who helped me, Chris said these were a good sized plant and after seeing them at the funeral home they were very small. Could have got something like this a
Responded To By:
George Clements / Owner
Apr 30, 2016
I'm sorry you were disappointed in the Geranium. Our geraniums were grown locally in a green house in Vinton, VA. not trucked in from some out of state mega greenhouse operation. Yes you could hav... More
I'm sorry you were disappointed in the Geranium. Our geraniums were grown locally in a green house in Vinton, VA. not trucked in from some out of state mega greenhouse operation. Yes you could have purchased a geranium plant at Lowes or any other big box store for less. However Lowes does not deliver to local funeral homes or make hand crafted bows or include your personal card message to the family. At George's Flowers we are selling a service as well as a product.
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★★★★★
Reviewed By:
Jeannie Brown
Apr 27, 2016
I like the flowers, but the one with more orange looks smaller with less flowers than the other two.
Responded To By:

Apr 27, 2016
Jeannie, as we discussed on the phone this morning, the arrangements are the same size. The illusion that the orange arrangement is smaller is simply because it is farther away from the camera. The 2 pink arrangements are sitting on the front side of the table appearing larger.
★★★★★
Reviewed By:
David moorman
Apr 25, 2016
Not a good value. Way too much money for what I got, plus high delivery charge. Too expensive!
★★★★★
Reviewed By:
Betty L. Atkins
Apr 23, 2016
I prefer smaller flowers rather than the big lilies. Can you modify it now and send another picture? Thanks in advance!
Responded To By:
George Clements / Owner
Apr 23, 2016
Dear Mrs Atkins, I tried calling you but no answer. we have already delivered your floral order. please call us at 981-0900
thank you
George
★★★★★
Reviewed By:
Mary Quillon
Apr 4, 2016
I wish I had seen the arrangement before I purchased. It looks more like a hospital floral arrangement instead of a table top funeral home arrangement.
★★★★★
Reviewed By:
LA
Mar 28, 2016
I just found out that the charge included a delivery fee. the charge was then in line with what is charged at other local florists.
★★★★★
Reviewed By:
Lesly Connolly
Mar 22, 2016
Thank you for the photo of the actual arrangement. They are very nice but not even close to what was pictured on your website. A bit disappointing. The photo on the website showed an arrangement that was almost entirely orange - this arrangement has 3
Responded To By:
George Clements / Owner
Mar 22, 2016
Lesley, i tried calling you at the number provided. the design calls for 6 orange roses. the cube vase was arranged all around. and our designer did include the 6 - however in the photo - you can on... More
Lesley, i tried calling you at the number provided. the design calls for 6 orange roses. the cube vase was arranged all around. and our designer did include the 6 - however in the photo - you can only see the one side. designs such as the one you ordered are sometimes imaged on our web site one sided - meaning all the flowers are used front facing.
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★★★★★
Reviewed By:
Carole
Mar 21, 2016
I already spoke with customer service and they were willing to resend They are very nice and will go out of their way to please.
★★★★★
Reviewed By:
CG
Mar 10, 2016
WHY IS THE LILY SO FAR ABOVE THE ARRANGEMENT, WAS IT AN AFTER THOUGHT?
★★★★★
Reviewed By:
Paula
Feb 26, 2016
I didn't care for the way this came out. It's called Ocean/Summer Dunes but my daughter liked them. Doesn't look like the one on the website. I didn't change it because they needed to be delivered that day.
★★★★★
Reviewed By:
RGE
Feb 26, 2016
The size of the arrangement appears to be as advertised. However, the distribution of the pink and white blooms in the middle to bottom part of the basket look to be haphazardly placed.
★★★★★
Reviewed By:
Paula Pulaski
Feb 23, 2016
Not at all like the one I ordered. Don't like it and am very disappointed with the arrangement.
★★★★★
Reviewed By:
David Snyder
Feb 12, 2016
They are nice, but don't appear as robust as the pictures on you site. There needs to be more roses...ribbon around the vase. The Straight from the Heart appears nicer and it is $100 less?? David http://cdn1.bigcommerce.com/server3200/6514zpn/produc
★★★★★
Reviewed By:
Donna
Feb 11, 2016
Although the flowers were beautiful and the service great, I paid an additional fee to enlarge the arrangement and it looks the same size as the photo I selected. I expected a bit more for the additional cost.
★★★★★
Reviewed By:
Fell Short
Feb 9, 2016
The flowers were nice but for the cost of almost $70 I have to say I was underwhelmed and disappointed when I saw them.
Responded To By:

Feb 9, 2016
I am truly sorry that you were not totally satisfied with your floral gift. Out of your almost $70, your floral gift was for a $50 vase (filled to value if not more) + $5 mylar balloon + $10.95 delivery + $2.92 in sales tax.

Misty Sprague, Quality Control
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