George's Flowers, Roanoke, VA - Customer Flower Reviews
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Total reviews: 32478 reviews | Star Rating: 4.9
| 5 Star ★★★★★ |
30,483
|
93.86% |
| 4 Star ★★★★☆ |
1,211
|
3.73% |
| 3 Star ★★★☆☆ |
370
|
1.14% |
| 2 Star ★★☆☆☆ |
197
|
0.61% |
| 1 Star ★☆☆☆☆ |
217
|
0.67% |
Real Customers, Real Reviews
All reviews are from verified George's Flowers customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 3 star reviews. Show all reviews
Reviewed By:
Barbara Moore
Barbara Moore
Aug 17, 2023
Love the colors but it doesn't look very balanced with the big daisy on the back right and left sticking up with nothing around them
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Aug 17, 2023
Hi Barbara,
I promise you it's balanced. The angle of the photo is a little awkward is all.
I promise you it's balanced. The angle of the photo is a little awkward is all.
Reviewed By:
Jay Conley
Jay Conley
Aug 16, 2023
The arrangement looked great when it first arrived on Sunday. However, by Tuesday, the petals were falling off the sunflowers and there was white mold on them.
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Aug 16, 2023
Uh oh! So sorry to hear that, Jay! I will give you a call and see if we can replace those with some fresh sunflowers for you. Thank you for letting us know this happened!
Reviewed By:
Betty Vincent
Betty Vincent
Aug 14, 2023
Perfect!
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Aug 14, 2023
Thanks, Betty! Hopefully the 3 stars is a mistake if your experience was perfect, but if it wasn't please give us a call back and let us know how we can help!
Reviewed By:
Marie David
Marie David
Aug 11, 2023
I was expecting to receive a text with a picture of the flower arrangement prior to it being sent to my friend and then a text from George's florist when t was delivered to my friend. I did not receive a text at all.
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Aug 11, 2023
Hi Marie,
A text was sent at 9:55am on Tuesday the 8th. We do use a third party app for our photos, so it is possible there was a glitch and it didn't reach you. Had you called us on Tuesday we ... More
A text was sent at 9:55am on Tuesday the 8th. We do use a third party app for our photos, so it is possible there was a glitch and it didn't reach you. Had you called us on Tuesday we ... More
Hi Marie,
A text was sent at 9:55am on Tuesday the 8th. We do use a third party app for our photos, so it is possible there was a glitch and it didn't reach you. Had you called us on Tuesday we could have manually sent the photo to you as we had no way of knowing you did not receive it. Did you get this photo via email? That is always a good backup if the text message fails. For future reference, the photos are not for delivery approval. Rather, they are a courtesy so you can see what was sent. I'm sorry for the confusion. Please call us back if you have any further questions or concerns.
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A text was sent at 9:55am on Tuesday the 8th. We do use a third party app for our photos, so it is possible there was a glitch and it didn't reach you. Had you called us on Tuesday we could have manually sent the photo to you as we had no way of knowing you did not receive it. Did you get this photo via email? That is always a good backup if the text message fails. For future reference, the photos are not for delivery approval. Rather, they are a courtesy so you can see what was sent. I'm sorry for the confusion. Please call us back if you have any further questions or concerns.
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Reviewed By:
Shelley
Shelley
Aug 10, 2023
I think one more sunflower would be nice.
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Aug 10, 2023
Hi Shelley,
Thanks for chatting on the phone with me! You did purchase the standard Sunflower Dreams which includes 3 sunflowers. You are always welcome to upgrade any arrangement to add more, b... More
Thanks for chatting on the phone with me! You did purchase the standard Sunflower Dreams which includes 3 sunflowers. You are always welcome to upgrade any arrangement to add more, b... More
Hi Shelley,
Thanks for chatting on the phone with me! You did purchase the standard Sunflower Dreams which includes 3 sunflowers. You are always welcome to upgrade any arrangement to add more, but you do need to call and make that request so we can upgrade the price to our next size up. We will send this out as is per your request.
Have a nice day!
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Thanks for chatting on the phone with me! You did purchase the standard Sunflower Dreams which includes 3 sunflowers. You are always welcome to upgrade any arrangement to add more, but you do need to call and make that request so we can upgrade the price to our next size up. We will send this out as is per your request.
Have a nice day!
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Reviewed By:
Velvet Hammond
Velvet Hammond
Jul 1, 2023
My expectations for replacement of the carnations were higher.
Reviewed By:
Julie
Julie
Jun 24, 2023
Beautiful work. My only disappointment was the bouquet was much larger than I wanted. I wanted a small to medium, and it wasn't fragrant like I had requested fragrant flowers. Like peonies, or lilac. They did fix the extra greenery removal.
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Jun 26, 2023
Hi Julie,
In speaking with our designer, it sounds like there were discussions about lilac being out of season and peonies not being available in the color you were requesting. They did use stoc... More
In speaking with our designer, it sounds like there were discussions about lilac being out of season and peonies not being available in the color you were requesting. They did use stoc... More
Hi Julie,
In speaking with our designer, it sounds like there were discussions about lilac being out of season and peonies not being available in the color you were requesting. They did use stock and sweet water roses which are quite fragrant and available in those shades of purple. As for the size, it was a 10" diameter bouquet, which we consider a medium size as was discussed in your free consult. Hope that helps clear up some of our reasoning in our designer's decisions!
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In speaking with our designer, it sounds like there were discussions about lilac being out of season and peonies not being available in the color you were requesting. They did use stock and sweet water roses which are quite fragrant and available in those shades of purple. As for the size, it was a 10" diameter bouquet, which we consider a medium size as was discussed in your free consult. Hope that helps clear up some of our reasoning in our designer's decisions!
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Reviewed By:
Rich
Rich
Jun 13, 2023
Beautiful selection of flowers. But shorter life span than expected. Picked these up Saturday and by Tuesday some are starting to die out. I'm adding water everyday.
Reviewed By:
Sue lewis
Sue lewis
Jun 12, 2023
ty thank you
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Jun 13, 2023
Hi Sue, Thanks for chatting with us this morning! Sorry our rating system gave you trouble! We know you meant to score 5 stars, so don't worry about it! Thanks again!
Reviewed By:
Jason Pongonis
Jason Pongonis
May 27, 2023
I wish there was some white to offset all of the green and yellow. Otherwise, looks good
Reviewed By:
Olivia Hartberger
Olivia Hartberger
May 18, 2023
These are pretty but it doesn't have the sunflower or pops of deep pink like the photo I selected the arrangement from. Thank you for the photo.
Reviewed By:
Candace Rivers
Candace Rivers
May 15, 2023
It doesn't have any of the peach colored gladiolas nor the height shown in the picture online.
Reviewed By:
Liz McDonough
Liz McDonough
May 14, 2023
I mentioned blues and blushes to keep the brightness down for a neural color palate. And the purchaser mentioned that according to the picture some of the flowers looked a little wilted already.
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
May 14, 2023
Thanks for chatting with Hailey about this! Just to reiterate, these flowers are all very fresh and are just now starting to open. The nature of the peony petals is to sort of fall open, the petals are naturally soft.
Reviewed By:
Tonlya Bowden
Tonlya Bowden
May 7, 2023
Questioning if the photo of this plant and basket is as large as what I Ordered? The basket color is different, and the size appears somewhat smaller too. Is this because I used my points with the purchase?
Reviewed By:
Jill Simmons
Jill Simmons
May 3, 2023
I wish the center cala lily was a bit shorter. It lacks the same proportions as the online photo that gave it the symbolism of pointing toward heaven. May sound silly to you but thats what I liked about the arrangement I selected.
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
May 3, 2023
Hi Jill,
We are making you a new arrangement and you will receive the picture in a little bit.
We are making you a new arrangement and you will receive the picture in a little bit.
Reviewed By:
David
David
Apr 25, 2023
Roses are completely different color than what was pictured when ordering. Ones on website were a much much lighter shade of pink
Reviewed By:
Frank
Frank
Apr 18, 2023
Beautiful
Reviewed By:
Shawn
Shawn
Apr 10, 2023
First time I have purchased an arrangement from you all that began to wilt/die 1 day after it was delivered. Very unusual because I have used you all of my flower needs in the Roanoke area. The only way I found out, because I live out of state, was my family informed me.
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Apr 10, 2023
Hi Shawn,
We spoke with Louanne on Saturday and we were able to replace the more open yellow roses with fresher ones for her. Thanks for chatting with Sarah, sorry to hear more flowers were lost. We will replace that for you shortly!
We spoke with Louanne on Saturday and we were able to replace the more open yellow roses with fresher ones for her. Thanks for chatting with Sarah, sorry to hear more flowers were lost. We will replace that for you shortly!
Reviewed By:
Frank
Frank
Apr 9, 2023
Lovely arrangement, my wife was very happy with the flowers. We both agreed it was a rather small for $125. I also was disappointed with the additional charge, which I declined, for delivery at a specific time (my request was before noon). I may reconsider using George's in the future.
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Apr 10, 2023
Hi Frank,
It was explained that an all blue arrangement at that price would not be very large, as all blue flowers are premium flowers. Your arrangement cost was $100. While you did not pay a ru... More
It was explained that an all blue arrangement at that price would not be very large, as all blue flowers are premium flowers. Your arrangement cost was $100. While you did not pay a ru... More
Hi Frank,
It was explained that an all blue arrangement at that price would not be very large, as all blue flowers are premium flowers. Your arrangement cost was $100. While you did not pay a rush fee, it is worth noting that this arrangement was delivered at 10:45am. We gather rush fees as a way to guarantee your spot in line for delivery as we have an average of 60 deliveries all over the valley every day. Without the fee your time request is never guaranteed, but we always make an effort to deliver things as efficiently as possible.
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It was explained that an all blue arrangement at that price would not be very large, as all blue flowers are premium flowers. Your arrangement cost was $100. While you did not pay a rush fee, it is worth noting that this arrangement was delivered at 10:45am. We gather rush fees as a way to guarantee your spot in line for delivery as we have an average of 60 deliveries all over the valley every day. Without the fee your time request is never guaranteed, but we always make an effort to deliver things as efficiently as possible.
Less
Reviewed By:
Lacey
Lacey
Mar 31, 2023
I had requested bright and happy, but unfortunately I find it underwhelming.
Reviewed By:
Linda Marra
Linda Marra
Mar 30, 2023
Did not have the Wow factor I thought it would have. Certainly not a $90 arrangement.
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Mar 30, 2023
Hi Linda,
The bulb arrangement is much larger than it appears in the photo. It is also worth noting the item cost was $75.
The bulb arrangement is much larger than it appears in the photo. It is also worth noting the item cost was $75.
Reviewed By:
Joan
Joan
Mar 30, 2023
I thought there would be more tulips for the price. It's a lovely arrangement.
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Mar 30, 2023
Hi Joan,
You ordered this online and the amount of tulips is the same as the photo you ordered from. I don't know why you expected it to be larger.
You ordered this online and the amount of tulips is the same as the photo you ordered from. I don't know why you expected it to be larger.
Reviewed By:
Wysor
Wysor
Mar 24, 2023
Gorgeous! I didn't realize they would all look alike, but they are really pretty.
Reviewed By:
Bonnie Conner
Bonnie Conner
Mar 14, 2023
They was beautiful, thank you. You did forget the ribbon with Brother wrote on it but I've already talked to someone about that. Thank you
Reviewed By:
Angela
Angela
Mar 13, 2023
It could have had a little more green in it
