George's Flowers, Roanoke, VA - Customer Flower Reviews
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Total reviews: 32486 reviews | Star Rating: 4.89
| 5 Star ★★★★★ |
30,490
|
93.86% |
| 4 Star ★★★★☆ |
1,211
|
3.73% |
| 3 Star ★★★☆☆ |
370
|
1.14% |
| 2 Star ★★☆☆☆ |
197
|
0.61% |
| 1 Star ★☆☆☆☆ |
218
|
0.67% |
Real Customers, Real Reviews
All reviews are from verified George's Flowers customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 3 star reviews. Show all reviews
Reviewed By:
Doris Benson
Doris Benson
Dec 4, 2021
Design is the same but with way fewer flowers than advertised
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Dec 4, 2021
Hi Doris,
Many of the flowers in the arrangement are fresh and therefore closed. We do this to allow the flowers to last as long as possible, but this makes the arrangement appear smaller in the... More
Many of the flowers in the arrangement are fresh and therefore closed. We do this to allow the flowers to last as long as possible, but this makes the arrangement appear smaller in the... More
Hi Doris,
Many of the flowers in the arrangement are fresh and therefore closed. We do this to allow the flowers to last as long as possible, but this makes the arrangement appear smaller in the pre-delivery photo. I promise you that all of the pups match the same value as pictured online and need time to open.
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Many of the flowers in the arrangement are fresh and therefore closed. We do this to allow the flowers to last as long as possible, but this makes the arrangement appear smaller in the pre-delivery photo. I promise you that all of the pups match the same value as pictured online and need time to open.
Less
Reviewed By:
Vickie Greif
Vickie Greif
Dec 2, 2021
I thought there might be more roses and I really didn't want any chrysanthemums. The flowers are nice, but I apologize, I thought it would have been more full, especially since it was almost $150.00.
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Dec 2, 2021
Hi Vickie,
There are no mums in this arrangement. Perhaps you are seeing carnations or gerberas. The flowers themselves were $125 and includes premium lilies, roses, snaps, and gerberas in a lar... More
There are no mums in this arrangement. Perhaps you are seeing carnations or gerberas. The flowers themselves were $125 and includes premium lilies, roses, snaps, and gerberas in a lar... More
Hi Vickie,
There are no mums in this arrangement. Perhaps you are seeing carnations or gerberas. The flowers themselves were $125 and includes premium lilies, roses, snaps, and gerberas in a large vase. The entire arrangement measures 34 inches tall. It's big and absolutely filled to value per all of your specific requests.
Less
There are no mums in this arrangement. Perhaps you are seeing carnations or gerberas. The flowers themselves were $125 and includes premium lilies, roses, snaps, and gerberas in a large vase. The entire arrangement measures 34 inches tall. It's big and absolutely filled to value per all of your specific requests.
Less
Reviewed By:
Nancy Jones
Nancy Jones
Nov 30, 2021
It's pretty…I think it could be a little fuller …but it is cheerful and happy
Reviewed By:
Rhonda French
Rhonda French
Nov 27, 2021
Was expecting more color and a fuller arrangement.
Reviewed By:
Tina Worley
Tina Worley
Nov 12, 2021
The yellow flowers look a bit tired
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Nov 15, 2021
Hi Tina,
We will replace those daisies for you! Thanks for catching that. They are fresh, but they look a little funny!
Thanks,
We will replace those daisies for you! Thanks for catching that. They are fresh, but they look a little funny!
Thanks,
Reviewed By:
Vickie Parker
Vickie Parker
Nov 2, 2021
I feel they were overpriced
Reviewed By:
Deborah Scott
Deborah Scott
Oct 25, 2021
The Photo and flowers are beautiful and I rate your service as a 5***** star.
Reviewed By:
Anne Edwards
Anne Edwards
Oct 16, 2021
I received a text with the picture saying to call right away if there was something we weren't happy with. I did so, but was told my request could not be met. I try to order from George's even though it's more expensive because I always found the designs to receive the most care in the past. It does not seem that is the case anymore. I live receiving a photo of my order, but if my requests cannot be met there is no point in paying extra.
Reviewed By:
Lee Ann Tingler
Lee Ann Tingler
Sep 27, 2021
This was supposed to be in a ceramic pot
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Sep 27, 2021
Sorry for the mixup! We just sent you a new photo in the correct container!
Reviewed By:
Jennie
Jennie
Sep 26, 2021
I've purchased dish gardens there before, this one wasn't as nice. A little disappointed.
Reviewed By:
Carolyn
Carolyn
Sep 23, 2021
The arrangement was very pretty however I was really disappointed in how small it was. The vase was really small and the arrangement was small as well. Flowers were beautiful and the arrangement was very pretty. This is the first time I have ever been disappointed in an arrangement. I do like getting a photo. I understand flowers have went up but it would have been good to know that the arrangements were not as large as in the past. I would have ordered something different had I known.
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Sep 24, 2021
Hi Carolyn,
I took your order and we discussed size and price. This is a medium sized arrangement, definitely not small which would be about half that size.
I took your order and we discussed size and price. This is a medium sized arrangement, definitely not small which would be about half that size.
Reviewed By:
Ashley Webster
Ashley Webster
Sep 23, 2021
It looks like the top and very bottom right sunflowers are about to fall out and some missing on the left side of the arrangement.
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Sep 24, 2021
Hi Ashley,
I can assure you the flowers are secure and will not fall out. The designer chose an airy, asymmetrical design so nothing is missing, that is just the style.
I can assure you the flowers are secure and will not fall out. The designer chose an airy, asymmetrical design so nothing is missing, that is just the style.
Reviewed By:
Beth
Beth
Sep 21, 2021
Nice flowers but the arrangement is too small consider the price we paid for arrangement was $150 total.
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Sep 21, 2021
Hi Beth,
This arrangement was $125 and is much larger than it seems from this downward angle, not to mention it is filled with premium flowers. Sorry you don't like it, but I wish you had contacted us about it before it was delivered instead of 4 days later when we can't do anything to fix it.
This arrangement was $125 and is much larger than it seems from this downward angle, not to mention it is filled with premium flowers. Sorry you don't like it, but I wish you had contacted us about it before it was delivered instead of 4 days later when we can't do anything to fix it.
Reviewed By:
Trevor Campbell
Trevor Campbell
Sep 16, 2021
For $80 dollars that is kind of surprising. However, I was unsure what I was getting.
Reviewed By:
K. Brown
K. Brown
Sep 13, 2021
On time but the ad had blue in the name of the arrangement and the vase was supposed to be blue and have more blue flowers in it and it did not, so dissapointed there.
Reviewed By:
CWA
CWA
Sep 11, 2021
Bouquet looks small for $90.00 plus dollars—not crazy about the color mixture
Responded To By:
Ruth Lynch / Assistant Sales Manager
Ruth Lynch / Assistant Sales Manager
Sep 11, 2021
The centerpiece itself was $75, measured 15" in diameter and approximately 7" in height. Please keep in mind that a photo on a computer might read different, sometimes reds might appear pink.
Reviewed By:
Jan
Jan
Sep 10, 2021
Beautiful. I love them
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Sep 10, 2021
Hi Jan,
Anything less that a 5 star review is BAD to us! If you love them please consider updating your star rating!
Thanks,
Anything less that a 5 star review is BAD to us! If you love them please consider updating your star rating!
Thanks,
Reviewed By:
Kathleen Carroll
Kathleen Carroll
Sep 3, 2021
I thought this arrangement would have more blue in it (as it does on the website) seems mostly white. I realize the delphinium are light blue ( I spoke with someone earlier today). I was looking for an arrangement that would be more colorful. Thanks
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Sep 3, 2021
Thanks for chatting with us on the phone today, Kathleen! We are glad we could resolve this issue. If you are able, feel free to update your review! Have a nice day.
Reviewed By:
Carol Anderson
Carol Anderson
Sep 3, 2021
Looks nice but I think I'd omit the orange carnations(I'm not a fan of carnations). Also more white or lighter colored gerbers to offset bright yellow would be nice.
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Sep 3, 2021
Thanks for chatting with us on the phone today, Carol! We are glad we could resolve these issues. Have a nice day.
Reviewed By:
Rovbyn Heath
Rovbyn Heath
Aug 27, 2021
Pretty. Thanks for the visual
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Aug 28, 2021
Hi Robyn,
Is there a problem with the order? Please call to discuss, as a 3 star review for us is not good.
Is there a problem with the order? Please call to discuss, as a 3 star review for us is not good.
Reviewed By:
Delores Thompson
Delores Thompson
Aug 13, 2021
Thanks I always trust your judgment Just left funeral home flowers are nice but wasn't as nice as u usually do
Reviewed By:
Anne Stuart DeFoe
Anne Stuart DeFoe
Jul 23, 2021
Beautiful 😍
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Jul 23, 2021
Hi Anne,
If you like it so much, would you consider giving more than 3 stars? To us, that is a bad review. If there are any problems, please give us a call!
Thanks,
If you like it so much, would you consider giving more than 3 stars? To us, that is a bad review. If there are any problems, please give us a call!
Thanks,
Reviewed By:
Mike Torres
Mike Torres
Jul 14, 2021
The arrangement came out very nice
Reviewed By:
Kathryn Dallas
Kathryn Dallas
Jul 13, 2021
That looks better, thank you.
Reviewed By:
Debbie Dooley
Debbie Dooley
Jul 12, 2021
I have sent flowers from George's several times. This arrangement was “okay”. Not the best for the money. I have always been very happy with all the arrangements I have sent. This one was “okay”. Not the best for the money spent. Sorry. I don't want to complain but just my thoughts. Previous arrangements were over the top.
