George's Flowers, Roanoke, VA - Customer Flower Reviews

1953 Franklin Road
Roanoke, VA 24014
+1 (540) 981-0900
www.georgesflowers.com

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Total reviews: 32486 reviews | Star Rating: 4.89
5 Star ★★★★★
 
 
30,490
93.86%
4 Star ★★★★
 
 
1,211
3.73%
3 Star ★★★☆☆
 
 
370
1.14%
2 Star ★★☆☆☆
 
 
197
0.61%
1 Star ☆☆☆☆
 
 
218
0.67%
Real Customers, Real Reviews

All reviews are from verified George's Flowers customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.

Showing 3 star reviews. Show all reviews

★★★★★
Reviewed By:
Helen Lomax
Jul 4, 2021
The flower was nice but it had some of the grassy part that was suppose to be neatly in the basket, it was hanging out in which made it look messy.
★★★★★
Reviewed By:
Jeremy Spradlin
Jun 8, 2021
It looks like it's got a lot fewer purple flowers which really popped on the image online.
Responded To By:
Casper Wynn / Manager
Jun 8, 2021
Hi Jeremy,
This arrangement is a recipe, so each one has the exact same number of purple flowers as pictured online. Because this is an all-around arrangement, you won't always be able to see ev... More
Hi Jeremy,
This arrangement is a recipe, so each one has the exact same number of purple flowers as pictured online. Because this is an all-around arrangement, you won't always be able to see every single flower that is included as you are only viewing it from one angle. It is also worth noting that the statice (purple flowers) are appearing smaller because they are fresh and partially closed. This will make your arrangement last longer as they will open and be larger over time.
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★★★★★
Reviewed By:
Cynthia Schrier
Jun 3, 2021
Love that you send a picture! Was disappointed with the design. This was for a birth of a baby girl. Ask to have no purple. This does not look babyish at all. Not even a pink bow!
Responded To By:
Casper Wynn / Manager
Jun 4, 2021
Hi Cynthia, This is a very bad top-down angled photo of this design. There is definitely no purple in it though. Additionally, we do not usually design with bows so if one is not requested we do not d... More
Hi Cynthia, This is a very bad top-down angled photo of this design. There is definitely no purple in it though. Additionally, we do not usually design with bows so if one is not requested we do not do so automatically. Our shop style is more modern, whereas that is a traditional design feature. I advise next time be more specific with your instructions so the designer's know what style you're going for. Thanks,
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★★★★★
Reviewed By:
Jeff Harbeson
May 8, 2021
The color in the photo I chose from was pink, not white.
Responded To By:
Casper Wynn / Manager
May 9, 2021
Hi Jeff,
This quote is taken straight from the product page you ordered from, "Colors may vary!!! Call to order to choose your color, otherwise our helpful staff will choose for you!" Hope this helps.
Thanks,
★★★★★
Reviewed By:
Bobby Brown
May 7, 2021
Not many flowers
Responded To By:
Casper Wynn / Manager
May 7, 2021
Hi Bobby,
This is an all-around arrangement. Many of the flowers are around the sides and back, so you can't see them all.
Thanks,
★★★★★
Reviewed By:
Warner
May 6, 2021
I was hoping it would have more blooms but if that is all you have.
Responded To By:
Casper Wynn / Manager
May 7, 2021
Hi Warner,
George has left you a voicemail, but this is how geraniums are supposed to look. Sometimes they can have more blooms than this, but it is not common.
★★★★★
Reviewed By:
Mari-len Hicks
May 5, 2021
I hope this gift gets delivered to Sterling today though I clicked on “anytime” in the order form but before 3pm will be appreciated. He might not be at home after 3:30pm today. Thank you very much.
Responded To By:
Casper Wynn / Manager
May 6, 2021
Hi Mari-Len,
I don't understand the 3 star review. We actually have this is routed for delivery now. You did not pay for timed delivery, but we are getting it out early anyway. Seems odd to preemptively expect a late delivery when you haven't even given us a chance to attempt.
★★★★★
Reviewed By:
BCI
Apr 19, 2021
They look very nice. Thought it had baby's breath in it but otherwise very nice. I was very disappointed that this could not be delivered this past weekend. If I recall, yi it info online says you can deliver same day and never mentioned no deliveries on
Responded To By:
Ruth Lynch / Assistant Sales Manager
Apr 20, 2021
Brenda,
The home page states that we can only deliver to the hospitals Monday through Friday. We attempted to contact you with the phone number you provided, but it was for the recipient. We ema... More
Brenda,
The home page states that we can only deliver to the hospitals Monday through Friday. We attempted to contact you with the phone number you provided, but it was for the recipient. We emailed you Saturday morning to inform you of the protocol for hospitals. I apologize for the confusion with the upgrade. When you upgrade to the crystal keepsake vase, it is a dozen long-stem roses and mixed greenery, not including babies breath.
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★★★★★
Reviewed By:
Jane shoemaker
Apr 16, 2021
I would have liked a little more color added to the plant, but overall, I am satisfied with the plant. Will be good for someone to have in their home. Thank you. And YES, I loved getting a photo of the arrangement.
★★★★★
Reviewed By:
Mary L
Mar 25, 2021
Honestly, I'm disappointed. Darker than expected, definitely not the ‘spring' look I was hoping for. And the hydrangea blooms look odd at the base of the arrangement.
★★★★★
Reviewed By:
Sandra Wright
Mar 4, 2021
Not what I was expecting for $65. Was expecting a vase of flowers with a few roses mixed in.
Responded To By:
Casper Wynn / Manager
Mar 4, 2021
Hi Sandra,
The price of the arrangement you ordered was $50, which is the starting price for our small size arrangements, which was discussed with you. The starting price for small is only guara... More
Hi Sandra,
The price of the arrangement you ordered was $50, which is the starting price for our small size arrangements, which was discussed with you. The starting price for small is only guaranteed to include carnations, mums, and daisies. If you would like roses in your arrangement an upgrade must be purchased to reflect the premium flower price. Hope this helps!
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★★★★★
Reviewed By:
PJL
Jan 12, 2021
For the price I expected more pink roses. I see only one peach rose. I just hope she liked and enjoyed them!
Responded To By:
Casper Wynn / Manager
Jan 13, 2021
Hi Lotus,
I see here on the order you did request roses, carnations, and stock in purples, pinks, yellows, whites, and oranges specifically. In the future, should you specifically want pink rose... More
Hi Lotus,
I see here on the order you did request roses, carnations, and stock in purples, pinks, yellows, whites, and oranges specifically. In the future, should you specifically want pink roses, please be sure to make that known. Otherwise, the designers will choose anything matching the given description. In this case they chose orange roses, two of which are displayed around the back.
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★★★★★
Reviewed By:
Keith Hunley
Dec 28, 2020
Well put together,very pretty Thanks.
★★★★★
Reviewed By:
Karen Tessier
Dec 26, 2020
This was a nice table arrangement but not what I expected. Part of this was my fault because I didn't know that “shimmer” roses were peach. My sister has a very elegant red dining room. What I wanted was a mostly white palatte with gold and a little green
★★★★★
Reviewed By:
Wolfe, Davene
Dec 15, 2020
I asked to have flowers delivered as stems and was told that was just not done. I felt it was a ploy to use fewer flowers and charge for a disposable vase. The photo is an excellent tool.Using a measurable reference point in your photo could act to as
Responded To By:
Casper Wynn / Manager
Dec 16, 2020
Hi Davene,
We do not deliver wrapped bouquets except to graves with their own vase, this is company policy. Your arrangement was sent in a thick glass cube, not a "disposable vase." Al... More
Hi Davene,
We do not deliver wrapped bouquets except to graves with their own vase, this is company policy. Your arrangement was sent in a thick glass cube, not a "disposable vase." Also, you can judge size by the flowers. You requested stargazer lilies, which are at least 5 inches in diameter. Clearly, you can see two side by side in this image, making the arrangement larger than 10 inches across. If you are unhappy with the arrangement or unclear on size it is always best to inquire prior to posting accusatory reviews. Our sales people are trained to best assist you according to our policy and your custom requests.
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★★★★★
Reviewed By:
Hilary Gregory
Dec 1, 2020
Not as depicted and had asked to avoid carnations. Not a $120 bouquet!
★★★★★
Reviewed By:
Jacquelyn
Nov 13, 2020
Was expecting bigger for the $100. Thx. Very pretty
Responded To By:
Casper Wynn / Manager
Nov 14, 2020
Hi Jackie,
As we discussed, our medium arrangements range from $75-100, large being over $100. Because you asked for artistic and unique design, we included mostly premium flowers in your design... More
Hi Jackie,
As we discussed, our medium arrangements range from $75-100, large being over $100. Because you asked for artistic and unique design, we included mostly premium flowers in your design at a medium size since you said the design was most important. In the future, should you want a larger arrangement, you would need to budget for over $100. However, I would like to point out that this arrangement is about two feet tall, so it is definitely not small. Hope this helps you better understand.
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★★★★★
Reviewed By:
Cindy Snider
Nov 11, 2020
I like the one that was shown on your website. It did not have as many flowers. The roses at the front on this one look like they're almost opened.
Responded To By:
Casper Wynn / Manager
Nov 11, 2020
Hi Cindy,
I can assure you, this arrangement has the same number of flowers as the photo online, this photo is just from a more downward angle so you can see them more. Also, I would like to poi... More
Hi Cindy,
I can assure you, this arrangement has the same number of flowers as the photo online, this photo is just from a more downward angle so you can see them more. Also, I would like to point out that the roses are extremely tight, not open at all. Not sure how you can judge them as "almost open." This has already been delivered, but in the future should you have concerns like this please call us before posting a review so we have the opportunity to correct any errors.
Thanks,
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★★★★★
Reviewed By:
Mary Buckley
Oct 23, 2020
great customer service but I am disappointed by the flowers. They do not look like 100.00 worth of flowers I am sorry I was late in reading this as I know you gave me the opportunity to change them
★★★★★
Reviewed By:
Damon Tarantino
Oct 15, 2020
The arrangement is nice. However, I described a fall Theme arrangement, such as many orange shades blended With reds. This looks more spring To me, with the yellows And purples and few orange.
Responded To By:
Casper Wynn / Manager
Oct 15, 2020
Hi Damon,
This item has not gone out for delivery yet, so we will remake it for you with more earth tones and oranges. However, we do consider the item pictured as a fall theme. Oranges, reds, y... More
Hi Damon,
This item has not gone out for delivery yet, so we will remake it for you with more earth tones and oranges. However, we do consider the item pictured as a fall theme. Oranges, reds, yellows, and purple accents are what we regularly use for our fall arrangements and you had requested a mix of dark and bright colors. We will send you a photo of the new arrangement once it's complete.
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★★★★★
Reviewed By:
Charlotte Elder
Oct 4, 2020
The bouquet could have been fuller. It was no striking.
★★★★★
Reviewed By:
C. Underwood
Sep 29, 2020
While the flowers were lovely, I had requested that the arrangement feature primarily multi-colored roses and that's not what I received. There were some roses, but they were all red.
★★★★★
Reviewed By:
Jane Sandel
Sep 9, 2020
The flowers are beautiful, but for the price I paid I thought the arrangement would be larger.
Responded To By:
Casper Wynn / Manager
Sep 10, 2020
Hi Jane,
Thanks for chatting with me on the phone. Just to reiterate our conversation, this is a full-premium arrangement. Every flower in this vase is premium priced, so while this is considere... More
Hi Jane,
Thanks for chatting with me on the phone. Just to reiterate our conversation, this is a full-premium arrangement. Every flower in this vase is premium priced, so while this is considered a large arrangement (suitable for a dining table) the size is effected by the cost of each flower. This contains 9 roses and 9 sunflowers with greenery and solidago in a premium globe vase. In the future, if you are looking for a larger size at a similar price point, a mixed arrangement may be a better option for you. That way we can add more size by adding more flowers that are less than the premium priced cuts. The more expensive the flower, the less you can use in the design. It is also worth noting that the sunflowers will open much more over time giving it a more full look.
Thanks again,
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★★★★★
Reviewed By:
Cindy Martin
Aug 26, 2020
The colors are beautiful, however the shape and symmetry of the arrangement are haphazard and seem hurried. I'm a little disappointed.
★★★★★
Reviewed By:
Daiseys
Aug 11, 2020
Sweet bouquet
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