George's Flowers, Roanoke, VA - Customer Flower Reviews
Like us on Facebook.
Total reviews: 32486 reviews | Star Rating: 4.89
5 Star ★★★★★ |
30,490
|
93.86% |
4 Star ★★★★☆ |
1,211
|
3.73% |
3 Star ★★★☆☆ |
370
|
1.14% |
2 Star ★★☆☆☆ |
197
|
0.61% |
1 Star ★☆☆☆☆ |
218
|
0.67% |

All reviews are from verified George's Flowers customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 3 star reviews. Show all reviews
Reviewed By:
Melanie
Melanie
Aug 1, 2020
The plant basket is beautiful. I question the choice if ribbon for a sympathy basket.
Reviewed By:
Becky Riggs
Becky Riggs
Jul 28, 2020
Did not request the asparagus fern. Wanted something taller and a bit more majestic. For the price I should have gotten 7 or 8 hydrangeas. Asked for more blue than white. Sorry There was a communication gap. Becky
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Jul 28, 2020
Hi Becky,
I was just listening over your recorded call for this order and would like to point out a few things for you. Firstly, this arrangement is designed to be viewed from all angles, so the... More
I was just listening over your recorded call for this order and would like to point out a few things for you. Firstly, this arrangement is designed to be viewed from all angles, so the... More
Hi Becky,
I was just listening over your recorded call for this order and would like to point out a few things for you. Firstly, this arrangement is designed to be viewed from all angles, so there are several hydrangea in the back of the arrangement that are not visible in the photo. Second, in the call you do not mention a dislike of asparagus fern. Third, there are 4 large pieces of blue hydrangea in this arrangement. I also think it is worth noting that you do not request extra blue in the call. You mention he liked it, but you do not ask for there to be more blue than white. Fourth, it was made as tall as the design would allow given the types of flowers requested. Hydrangea have shorter stems and while, this is not towering, it is as tall as it could be without looking silly or having the requested bells of Ireland appear antennae-like. As I designer yourself, we hope you can understand these subtle nuances that led to the arrangement you see here.
Less
I was just listening over your recorded call for this order and would like to point out a few things for you. Firstly, this arrangement is designed to be viewed from all angles, so there are several hydrangea in the back of the arrangement that are not visible in the photo. Second, in the call you do not mention a dislike of asparagus fern. Third, there are 4 large pieces of blue hydrangea in this arrangement. I also think it is worth noting that you do not request extra blue in the call. You mention he liked it, but you do not ask for there to be more blue than white. Fourth, it was made as tall as the design would allow given the types of flowers requested. Hydrangea have shorter stems and while, this is not towering, it is as tall as it could be without looking silly or having the requested bells of Ireland appear antennae-like. As I designer yourself, we hope you can understand these subtle nuances that led to the arrangement you see here.
Less
Reviewed By:
Hillary Skozilas
Hillary Skozilas
Jun 9, 2020
I actually like the arrangement online better...but, she'll still love it, I'm sure.
Reviewed By:
Ann moir
Ann moir
May 4, 2020
I'm disappointed , daisies and button chrysanthemums are relatively inexpensive flowers, I'm just used to more creativity in a florist and I was told you were the best in roanoke.. ok for an ftd
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
May 4, 2020
Hi Ann,
You've spoken with George this morning, but wanted to give you a quick rundown here as well. While this arrangement does have mums, it is also packed with premium flowers as well, gerber... More
You've spoken with George this morning, but wanted to give you a quick rundown here as well. While this arrangement does have mums, it is also packed with premium flowers as well, gerber... More
Hi Ann,
You've spoken with George this morning, but wanted to give you a quick rundown here as well. While this arrangement does have mums, it is also packed with premium flowers as well, gerbera daisies, roses, stock, and hydrangea. I would also like to note, you picked this arrangement out. Originally this is not what you ordered, but you called and changed it to this arrangement instead. This type of arrangement is recipe based and was made to include all the things that are pictured online, so we are not sure what you were expecting to be different.
Less
You've spoken with George this morning, but wanted to give you a quick rundown here as well. While this arrangement does have mums, it is also packed with premium flowers as well, gerbera daisies, roses, stock, and hydrangea. I would also like to note, you picked this arrangement out. Originally this is not what you ordered, but you called and changed it to this arrangement instead. This type of arrangement is recipe based and was made to include all the things that are pictured online, so we are not sure what you were expecting to be different.
Less
Reviewed By:
Patsy
Patsy
Apr 21, 2020
I hope it looks more professional in real life.
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Apr 22, 2020
Hi Patsy,
Thanks for chatting with me on the phone. Glad we could get this arrangement adjusted to your liking! Hope you have a nice day. :)
Thanks for chatting with me on the phone. Glad we could get this arrangement adjusted to your liking! Hope you have a nice day. :)
Reviewed By:
Tricia Smith
Tricia Smith
Apr 17, 2020
Flowers were for a funeral and I gave the home address the day of funeral. They were delivered a week late but at least they were delivered. Recepient said the flowers were lovely so I would have given more stars had it arrived on time. They were very nic
Reviewed By:
Lisa Pugh
Lisa Pugh
Apr 2, 2020
I know you never get exactly what you see online,and maybe I can't see all the roses, but it looks like a lot of daisies and maybe just 1-2 roses. It's pretty and full. I'm sure my friend will be very happy and surprised. Thank you. Lisa
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Apr 3, 2020
Hi Lisa,
In speaking with my designer who created this arrangement for you, she has the recipe for this one with 4 roses total. The photo definitely could be from a better angle so you can see t... More
In speaking with my designer who created this arrangement for you, she has the recipe for this one with 4 roses total. The photo definitely could be from a better angle so you can see t... More
Hi Lisa,
In speaking with my designer who created this arrangement for you, she has the recipe for this one with 4 roses total. The photo definitely could be from a better angle so you can see them better, but they are all there. Since this design is to be viewed from any side, there are some roses tucked into the back. If you'd like to discuss this further you are welcome to give us a call at 540-981-0900. Thank you for your input, have a nice day!
Less
In speaking with my designer who created this arrangement for you, she has the recipe for this one with 4 roses total. The photo definitely could be from a better angle so you can see them better, but they are all there. Since this design is to be viewed from any side, there are some roses tucked into the back. If you'd like to discuss this further you are welcome to give us a call at 540-981-0900. Thank you for your input, have a nice day!
Less
Reviewed By:
ESJ
ESJ
Mar 27, 2020
I'm not likely to use them again. I wasn't impressed with the arrangement for the price that I was charged.
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Mar 28, 2020
Hi Elizabeth,
We're sorry you weren't pleased with the arrangement. It appears on the order you had asked for a vased arrangement priced at $60, bright and perky with gerbera daisies, mix... More
We're sorry you weren't pleased with the arrangement. It appears on the order you had asked for a vased arrangement priced at $60, bright and perky with gerbera daisies, mix... More
Hi Elizabeth,
We're sorry you weren't pleased with the arrangement. It appears on the order you had asked for a vased arrangement priced at $60, bright and perky with gerbera daisies, mixes of purple, pinks, yellows, greens and blues. Because gerberas are considered premium flowers and our starting price for a small vase is $50, we did not have much wiggle room as far as size is concerned. I hope this helps you better understand!
Less
We're sorry you weren't pleased with the arrangement. It appears on the order you had asked for a vased arrangement priced at $60, bright and perky with gerbera daisies, mixes of purple, pinks, yellows, greens and blues. Because gerberas are considered premium flowers and our starting price for a small vase is $50, we did not have much wiggle room as far as size is concerned. I hope this helps you better understand!
Less
Reviewed By:
Jeannie Brown
Jeannie Brown
Feb 25, 2020
It really doesn't look as full as the picture form the web site. Is there availability to add something?
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Feb 26, 2020
Hi Jeannie,
Unfortunately it appears this was delivered about an hour prior to you posting your review. The plants in this arrangement do always vary according to availability, so no two are ali... More
Unfortunately it appears this was delivered about an hour prior to you posting your review. The plants in this arrangement do always vary according to availability, so no two are ali... More
Hi Jeannie,
Unfortunately it appears this was delivered about an hour prior to you posting your review. The plants in this arrangement do always vary according to availability, so no two are alike. However, this planter actually has an extra plant there in the front to make up for the slightly smaller size of the kalanchoe, so I can assure you it is filled to value. In the future, if you have any questions or concerns, please call us ASAP instead of posting a review as these do not always come to us quickly and we would like to resolve any problems you may have as soon as possible. I hope this helps, please give us a call if you have any further concerns. 540-981-0900
Thanks,
Less
Unfortunately it appears this was delivered about an hour prior to you posting your review. The plants in this arrangement do always vary according to availability, so no two are alike. However, this planter actually has an extra plant there in the front to make up for the slightly smaller size of the kalanchoe, so I can assure you it is filled to value. In the future, if you have any questions or concerns, please call us ASAP instead of posting a review as these do not always come to us quickly and we would like to resolve any problems you may have as soon as possible. I hope this helps, please give us a call if you have any further concerns. 540-981-0900
Thanks,
Less
Reviewed By:
MYoung
MYoung
Dec 5, 2019
Definitely doesn't look as full as the advertised arrangement. Seems to be missing the green spider mums!
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Dec 6, 2019
Hi Marnie,
Thank you for the feedback! I assure you this arrangement is filled to value and does include the green spider mums, in the photo I see three and a couple are tucked in the back as we... More
Thank you for the feedback! I assure you this arrangement is filled to value and does include the green spider mums, in the photo I see three and a couple are tucked in the back as we... More
Hi Marnie,
Thank you for the feedback! I assure you this arrangement is filled to value and does include the green spider mums, in the photo I see three and a couple are tucked in the back as well. I know it is hard to see in the photo, but this arrangement is almost 3 feet tall, large and full of premium flowers.
Less
Thank you for the feedback! I assure you this arrangement is filled to value and does include the green spider mums, in the photo I see three and a couple are tucked in the back as well. I know it is hard to see in the photo, but this arrangement is almost 3 feet tall, large and full of premium flowers.
Less
Reviewed By:
Eddie
Eddie
Nov 22, 2019
I love the hydrangeas but not a big fan of that colored rose
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Nov 23, 2019
Hi Eddie,
Glad we could update this arrangement to your liking and thank you for your new review! In the future if you would like to contact us directly first, we will take care of any changes that need to be made.
Thanks,
Glad we could update this arrangement to your liking and thank you for your new review! In the future if you would like to contact us directly first, we will take care of any changes that need to be made.
Thanks,
Reviewed By:
Sonya
Sonya
Nov 21, 2019
I usually love the flowers I send from George's but on this occasion I was disappointed with the selection. This European Garden did not look like $90+
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Nov 22, 2019
We're sorry you're disappointed with basket you ordered. We'd just like to point out the price of the actual item sent was $75, with $3.98 tax, and $12.95 delivery. Each of the plants included in this... More
We're sorry you're disappointed with basket you ordered. We'd just like to point out the price of the actual item sent was $75, with $3.98 tax, and $12.95 delivery. Each of the plants included in this basket are in 6" growers pots, and individually retail for at least $30 each, placed in a basket with a decorative bow. The overall size of the basket with the plants is about 20" wide, and at least 21" tall.
Less
Less
Reviewed By:
Terri Batts
Terri Batts
Nov 10, 2019
Almost 2 years ago we used your florist for my mother Sylvia Trails casket spray. The arrangement was beautiful and the other flowers you arranged as well. When my aunt passed away I decided to use your services again. I hesitate about giving reviews but
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Nov 11, 2019
Hi Terri,
It is very hard to tell the size in this photo, but I can assure you this arrangement was almost three feet wide and at least two and a half feet tall, filling the value. As far as the... More
It is very hard to tell the size in this photo, but I can assure you this arrangement was almost three feet wide and at least two and a half feet tall, filling the value. As far as the... More
Hi Terri,
It is very hard to tell the size in this photo, but I can assure you this arrangement was almost three feet wide and at least two and a half feet tall, filling the value. As far as the delivery fee, you placed this order to be delivered to a funeral home located at the farthest end of our delivery area. For these instances we charge $1 per mile to cover our gas costs and to pay our driver. Your delivery was 30 miles round trip, perfectly justifying the delivery fee. In the future, if you do not feel our fees are correct you can call and place an order directly with a sales person and have them breakdown the costs for you.
Less
It is very hard to tell the size in this photo, but I can assure you this arrangement was almost three feet wide and at least two and a half feet tall, filling the value. As far as the delivery fee, you placed this order to be delivered to a funeral home located at the farthest end of our delivery area. For these instances we charge $1 per mile to cover our gas costs and to pay our driver. Your delivery was 30 miles round trip, perfectly justifying the delivery fee. In the future, if you do not feel our fees are correct you can call and place an order directly with a sales person and have them breakdown the costs for you.
Less
Reviewed By:
M Stauffer
M Stauffer
Oct 17, 2019
From this angle it looks like the arrangement is a little scant for the planter...
Reviewed By:
Jean Hardy
Jean Hardy
Oct 12, 2019
It is ok but doesn't look as much like a cake that other pictures did. I am sure she will like though. Yes, it is very nice being able to see what is being delivered. Thanks for that option.
Reviewed By:
Anne
Anne
Sep 30, 2019
Was surprised that shipping would be as much as was when my daughter sent some from you from her home in NJ and I am in same city or county as the Florist. Can't rate them as I haven't seen them. Just saw picture and not been to Hospital yet.
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Oct 1, 2019
Hi Anne,
Those delivery fees were close in price because each of those orders were hand-delivered by a local florist. We do not ship flowers. Each order, whether in town or out, is made by a rea... More
Those delivery fees were close in price because each of those orders were hand-delivered by a local florist. We do not ship flowers. Each order, whether in town or out, is made by a rea... More
Hi Anne,
Those delivery fees were close in price because each of those orders were hand-delivered by a local florist. We do not ship flowers. Each order, whether in town or out, is made by a real designer in a real local floral shop in the delivery area and hand-delivered directly to your recipient by their (or locally, our) delivery staff. Where you live is of no consequence to the delivery fee. What you are paying for is personalized service with a smile instead of the common web-flower ordering that comes half-priced, but arrives half-dead in a box shipped by a courier service. I hope this helps you better understand!
Less
Those delivery fees were close in price because each of those orders were hand-delivered by a local florist. We do not ship flowers. Each order, whether in town or out, is made by a real designer in a real local floral shop in the delivery area and hand-delivered directly to your recipient by their (or locally, our) delivery staff. Where you live is of no consequence to the delivery fee. What you are paying for is personalized service with a smile instead of the common web-flower ordering that comes half-priced, but arrives half-dead in a box shipped by a courier service. I hope this helps you better understand!
Less
Reviewed By:
BA
BA
Sep 20, 2019
Flowers were reasonably priced. Decently attractive, as always would like to have seen something closer to pictured bouquet, but that was not a surprise. Same day delivery was a great option. I would order from George's again.
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Sep 21, 2019
Hi Brian,
Thank you for your review! In the future when you order you may want to put a note in the special instructions asking for as close to the photo online as possible. As you stated, it is... More
Thank you for your review! In the future when you order you may want to put a note in the special instructions asking for as close to the photo online as possible. As you stated, it is... More
Hi Brian,
Thank you for your review! In the future when you order you may want to put a note in the special instructions asking for as close to the photo online as possible. As you stated, it is not a surprise they aren't exact as our inventory is ever-changing and this is an arrangement that often cycles through different color options. For more exact or custom orders you may also want to consider calling and ordering directly with a sales representative to be sure we can meet your expectations.
Thanks! :)
Less
Thank you for your review! In the future when you order you may want to put a note in the special instructions asking for as close to the photo online as possible. As you stated, it is not a surprise they aren't exact as our inventory is ever-changing and this is an arrangement that often cycles through different color options. For more exact or custom orders you may also want to consider calling and ordering directly with a sales representative to be sure we can meet your expectations.
Thanks! :)
Less