House of Blooms, Sugar Land, TX - Customer Flower Reviews

16180 City Walk
Sugar Land, TX 77479
+1 (281) 242-1555
www.thehouseofblooms.com

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Total reviews: 6115 reviews | Star Rating: 4.84
5 Star ★★★★★
 
 
5,614
91.81%
4 Star ★★★★
 
 
239
3.91%
3 Star ★★★☆☆
 
 
113
1.85%
2 Star ★★☆☆☆
 
 
64
1.05%
1 Star ☆☆☆☆
 
 
85
1.39%
Real Customers, Real Reviews

All reviews are from verified House of Blooms customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.

★★★★★
Reviewed By:
Chelsea Tristan
Apr 17, 2025
Beautiful!
Responded To By:
Your House of Blooms Team / Customer Service
Apr 17, 2025
Thank you for the review!
★★★★★
Reviewed By:
Jim Meyer
Apr 17, 2025
The mixed up on the red ribbon was a mistake and it was fixed, thankfully. I have shared the corrected photo with several of the fraternity brothers and gotten feedback from them. We are disappointed with the arrangement. There appear to be only 12 white roses and they are all open and look old. We expected more for $500. Jim Meyer
★★★★★
Reviewed By:
Anthony
Apr 16, 2025
Absolutely love the flower arrangements from House of Bloom
Responded To By:
Your House of Blooms Team / Customer Service
Apr 17, 2025
Thank you Anthony!
★★★★★
Reviewed By:
Stacey
Apr 15, 2025
House of Blooms always delivers the most beautiful arrangements. Ordering is quick and easy and I am always impressed by how stunning the flowers are!
Responded To By:
Your House of Blooms Team / Customer Service
Apr 15, 2025
Thank you so much Stacey! We appreciate the wonderful review.
★★★★★
Reviewed By:
Sandy Gabe
Apr 15, 2025
Very nice
Responded To By:
Your House of Blooms Team / Customer Service
Apr 15, 2025
Thank you for the lovely review.
★★★★★
Reviewed By:
Kathy
Apr 14, 2025
Thank you so much!
Responded To By:
Your House of Blooms Team / Customer Service
Apr 15, 2025
You are so welcome! Glad you enjoyed them.
★★★★★
Reviewed By:
Karen Lindsay
Apr 13, 2025
The BEST service - have trusted and used House of Blooms for years.
Responded To By:
Emma B. / Media Manager
Apr 15, 2025
We appreciate your continued support! So happy you loved our design.
★★★★★
Reviewed By:
Lisa
Apr 13, 2025
Recipient loved the bouquet.
Responded To By:
Your House of Blooms Team / Customer Service
Apr 15, 2025
We love to hear that! Thank you!
★★★★★
Reviewed By:
Bill S
Apr 12, 2025
As always House of Blooms comes through It's why I go there for flowers
Responded To By:
Emma B. / Media Manager
Apr 15, 2025
We appreciate your continued support and kind words!
★★★★★
Reviewed By:
Linda Watson
Apr 12, 2025
Beautiful! Perfect!
Responded To By:
Emma B. / Media Manager
Apr 15, 2025
Thank you so much, we are glad you enjoyed them!
★★★★★
Reviewed By:
Linda Watson
Apr 12, 2025
Need more colors than just yellow! Could you add some in theee?
★★★★★
Reviewed By:
Dana Tisdale
Apr 9, 2025
They're beautiful!
Responded To By:
Your House of Blooms Team / Customer Service
Apr 10, 2025
Thank you for taking the time to review!
★★★★★
Reviewed By:
Vicki Clayton
Apr 8, 2025
It was beautiful
Responded To By:
Your House of Blooms Team / Customer Service
Apr 10, 2025
Thank you for taking the time to review!
★★★★★
Reviewed By:
Pam Merritt
Apr 8, 2025
I wanted to rewrite another review because yesterday after my review I had been contacted by the owner. We had a very nice long conversation. I told her I understand there is a lot on their side they are to take care of. They pay a delivery, of course the workers and i understood all that. She asked me what she could do to make things better. I told her I'm not one to ask for things I usually just let things go but she and I discussed it and we agreed on 50% to go back on my card and the other 1/2 to her. I felt that was go and she changed it to out of the #90.00 she would keep 40 and the rest issued back to me. We agreed and she asked if i could get a picture of the and i told her I'd try that my daughter was worried about these things falling off snd the baby getting them. So I told my daughter whatever she felt best with them. I told her i'd check to see what she decided to do with the flowers and if they were still in the house i'd get a picture. All & all the owner did was bend over backwards trying to fix everything. She was a very sweet lady. I would say even though I had an issue I would try using them again. Super sweet owner.
Responded To By:
Your House of Blooms Team / Customer Service
Apr 10, 2025
We appreciate the review and are glad we could assist you with any discrepancies!
★★★★★
Reviewed By:
Michelle Root
Apr 7, 2025
House of blooms always surpasses expectations! Designer choice never fails!! I use you every time, and you never fail to express! Thank you!
Responded To By:
Your House of Blooms Team / Customer Service
Apr 8, 2025
Thank you for your continued business! We truly appreciate it.
★★★★★
Reviewed By:
Langham
Apr 7, 2025
As usual, the House of Blooms comes through for me! Thanks guys!
Responded To By:
Your House of Blooms Team / Customer Service
Apr 8, 2025
Thank you Langham!
★★★★
Reviewed By:
PMerritt
Apr 6, 2025
Im not really sure what happened but the flowers I originally ordered when I received their picture before delivery looked nothing like the one I had chosen for my daughters birthday. So when I called them they did ask what could they do to take care of it and the lady even looked at both pictures and agreed they did not look alike at all. She said she'd redo the flowers and deliver them and take the others ones back. I agreed and the next day they sent the picture it was better than the first one by far. I went to my daughters on Sunday morning and the flowers were dying and shedding something horrible. There is major separation in the flowers not enough filler and but I see that now . I dont like to be ugly or give any bad reviews but this was for a special day and i stepped to the premium one because of that I wanted big for that reason. I was very disappointed. Not so much about me being disappointed but that was my daughters day she was the one that was disappointed and upset.
★★★★
Reviewed By:
Vicki Clayton
Apr 5, 2025
It's hideous
★★★★★
Reviewed By:
Debbie Sewell
Apr 5, 2025
Never before have I had such a wonderful experience with a florist. Thank you so much for sending me a picture of my order and keeping me posted on the status of its delivery.
Responded To By:
Your House of Blooms Team / Customer Service
Apr 7, 2025
We are thrilled to hear this! Thank you for such a wonderful review.
★★★★★
Reviewed By:
Heri Ferreira
Apr 5, 2025
Beautiful
Responded To By:
Your House of Blooms Team / Customer Service
Apr 7, 2025
Thank you for the review!
★★★★★
Reviewed By:
Paula
Apr 4, 2025
What a pleasant surprise to receive a picture of the flowers from House of Blooms before they were delivered. They are beautiful; were delivered quickly; and brightened my friend's day. Thank you!
★★★★★
Reviewed By:
Larry
Apr 3, 2025
Ordered an arrangment to be sent to a hospital. HOB was helpful selecting an arrangement in my price range. The delivery to the hospital was prompt. Very satified.
Responded To By:
Your House of Blooms Team / Customer Service
Apr 4, 2025
Thank you for the review!
★★★★★
Reviewed By:
Kathy
Apr 3, 2025
Beautiful arrangement. Nice experience ordering from House of Blooms, great communication. Receiving a picture of the flowers being sent is reassuring that the recipient will enjoy them.
Responded To By:
Your House of Blooms Team / Customer Service
Apr 4, 2025
We are always here to help! Thank you for the wonderful review.
★★★★★
Reviewed By:
Jim
Apr 3, 2025
Thank you so much for preparing and delivering a birthday boquette on short notice! I really appreciate your attention to detail and customer service.
Responded To By:
Your House of Blooms Team / Customer Service
Apr 4, 2025
Not a problem! We are so happy you loved the arrangement.
★★★★★
Reviewed By:
Tiffany Martinez
Apr 2, 2025
Beautiful arrangement!
Responded To By:
Your House of Blooms Team / Customer Service
Apr 4, 2025
So happy you loved the design!
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