Karin's Florist, Vienna, VA - Customer Flower Reviews
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Total reviews: 12660 reviews | Star Rating: 4.78
| 5 Star ★★★★★ |
11,328
|
89.48% |
| 4 Star ★★★★☆ |
554
|
4.38% |
| 3 Star ★★★☆☆ |
333
|
2.63% |
| 2 Star ★★☆☆☆ |
225
|
1.78% |
| 1 Star ★☆☆☆☆ |
220
|
1.74% |
Real Customers, Real Reviews
All reviews are from verified Karin's Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 2 star reviews. Show all reviews
Reviewed By:
Jim Currie
Jim Currie
Feb 1, 2018
Not much for $125.00. Looks like a $35 arrangement to me. I won't be using Karin's again.
Responded To By:
Kevin Shay / VIP Customer Service
Kevin Shay / VIP Customer Service
Feb 1, 2018
Thank you so much for your review. I'm sorry to say the photo does not always do the arrangement justice. We did have our design team adjust the arrangement for color and flowers. We appreciate your order and we are happy to make adjustments
Reviewed By:
Russ Vane
Russ Vane
Jan 29, 2018
No water was in the flower vase. Flowers began to die very quickly. My daughter has negotiated a $100 gift card. All my previous experiences were quite good.
Responded To By:
Kevin Shay / VIP Customer Service
Kevin Shay / VIP Customer Service
Jan 30, 2018
Thank you for your review. We are so sorry to hear about your flowers but we do take good care of our customer when we are notified of an issue. Karin's Florist does pride itself in our beautiful flowers and our excellent Customer Service.
Reviewed By:
Bob Johnson
Bob Johnson
Jan 27, 2018
(Not ours) we got ours
Reviewed By:
Lori
Lori
Jan 19, 2018
I was picturing bright gerber Daisy's. The light blue doesn't go and the greenery looks like a broccoli patch:( it doesn't flow.
Responded To By:
Kevin Shay / VIP Customer Service
Kevin Shay / VIP Customer Service
Jan 22, 2018
Hello Lori, So good to speak with you on the phone. I'm glad you saw another photo of the flowers that the recipient sent to you. So happy that you would re-score the flowers as a "4" and... More
Hello Lori, So good to speak with you on the phone. I'm glad you saw another photo of the flowers that the recipient sent to you. So happy that you would re-score the flowers as a "4" and that the recipients enjoyed the flowers. Sometimes the photo taken doesn't always do the arrangement justice. Thanks much, Kevin
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Reviewed By:
Betty Rahal
Betty Rahal
Dec 23, 2017
I was surprised by how small the arrangement was.
Responded To By:
Dec 23, 2017
Hello Betty, Thanks you so much for your order.....we really appreciate it. The photo does not do justice to the actual size of the arrangement. We did fill it to the value requested. All the best for the Happiest of Holiday Seasons's!
Reviewed By:
Diane
Diane
Dec 22, 2017
It's a pretty arrangement but it does not look at all like what I ordered.
Responded To By:
Dec 22, 2017
Thank you, Diane for your patience with this order. We apologize for the mistake and we make sure that recipient receives what you ordered. It was good to speak with you on the phone. All the best of for the Happiest of Holiday Seasons.
Reviewed By:
Shannon
Shannon
Dec 16, 2017
Does not look like the arrangement I chose. Mine was blue and these flowers are green. It also looks like it has prickly artichokes and seems rather sinister. It was supposed to be a birthday arrangement with a beach theme. Won't order this again.
Reviewed By:
Don
Don
Dec 12, 2017
This arrangement was not quite as lovely as usual!
Reviewed By:
Steve salehi
Steve salehi
Nov 28, 2017
It is actually ugly. Very disappointed. It is supposed to have 24 roses. From the picture it doesn't look like it.need a refund.
Responded To By:
Nov 28, 2017
Hello Mr. Salehi, It was so very nice to speak with your regarding your arrangement. As I said, the photo never does the flowers justice.There are certainly 24 roses in the arrangement and we did fu... More
Hello Mr. Salehi, It was so very nice to speak with your regarding your arrangement. As I said, the photo never does the flowers justice.There are certainly 24 roses in the arrangement and we did fulfill your request that it be dramatic and romantic. The designer who created took great care in creating a beautiful arrangement for the recipient. Thanks so much!
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Reviewed By:
MP
MP
Nov 8, 2017
Flowers are nice, but I expected something more for the price I paid.
Reviewed By:
Molly martin
Molly martin
Nov 3, 2017
Yes, the arrangement is pretty, but doesn't come close to the pic on the website. I was sure to order the deluxe arrangement so what was received was represented by the photo, but this just misses...
Reviewed By:
Pamela Tomlinson
Pamela Tomlinson
Nov 1, 2017
Where is the big red flower shown in the picture on-line and the thistle like flower sprinkled throughout. I convinced my co-workers to use Karin's because the arrangements are always wonderful but this looks sparse. I was looking forward to sending the
Reviewed By:
Janet K Tener
Janet K Tener
Oct 10, 2017
Daylilies dropped petals daily; green something or other inserts and yellow pompoms wilted at the end of the day of delivery, despite watering. Colors were lovely but quality below expectations. I am a loyal Karin's customer.
Reviewed By:
Deb
Deb
Oct 7, 2017
A lot of green for the cost
Reviewed By:
Alexandra
Alexandra
Oct 4, 2017
Honestly, i was quite disappointed with this years flower arrangements. The yellow roses were wilted, the fall items were minimal and did not the flowers randomly sticking out. Sadly - all of last years arrangemebns were exceptional & this years were un
Reviewed By:
Mehdi
Mehdi
Sep 22, 2017
I was thinking it will be bigger and larger for that amount? This is an excellent idea sending photo of the order. It's Mehdi not Mahdi!! We are Persians and it's Mehdi Thanks
Reviewed By:
Annmarie gulian
Annmarie gulian
Sep 9, 2017
The roses are beautiful. I asked for roses and hydrangeas and no filler. I don't see anybhydrangeas at all.
Responded To By:
Maris Angolia / Owner
Maris Angolia / Owner
Sep 9, 2017
I am happy I had the chance to talk with you and explain the flowers that were in the arrangement. Thank you for your order.
Reviewed By:
Christine Kaplan
Christine Kaplan
Sep 8, 2017
The photo on the website was a much prettier arrangement. This is really disappointing.
Responded To By:
Maris Angolia / Owner
Maris Angolia / Owner
Sep 8, 2017
I am glad I had the chance to follow up with you. I am sorry the picture did not reflect the size and fullness of the arrangement. Please let us know if we can further assist you. Thank you
Reviewed By:
Antoinette Almaguer
Antoinette Almaguer
Sep 4, 2017
Although beautiful, flowers were priced far too high. I dropped into a local grocery store and saw a bouquet with identical flowers and even roses for $10. Of corse these were delivered same day. Just curious if I were to wals into your shop, what would I
Responded To By:
Maris Angolia / Owner
Maris Angolia / Owner
Sep 8, 2017
Hello Antoinette, thank you for your review and thank you for chatting with us. We are happy that you thought the flowers were beautiful and that you like the leaf lined vase. We do buy higher quali... More
Hello Antoinette, thank you for your review and thank you for chatting with us. We are happy that you thought the flowers were beautiful and that you like the leaf lined vase. We do buy higher quality flowers then some of the other vendors that are available to the public. Thank you so much and we do appreciate your order.
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Reviewed By:
Katherine
Katherine
Aug 29, 2017
While the sunflowers look pretty. I had asked for a tall vase arrangement not one that is looking more like a pot. I was expecting that the arrangement would look more rustic and trendy - this is a little more dated looking.
Reviewed By:
nancy
nancy
Aug 25, 2017
Where are the yellow tulips and Spider Mums that were in the arrangement online. This photo doesn't show them. I'm not happy
Responded To By:
Maris Angolia / Owner
Maris Angolia / Owner
Aug 25, 2017
Thank you, Nancy for taking a moment to speak with us. So happy we could help you with adding beautiful white tulips and yellow spider mums to the birthday arrangement. Have a good weekend, Kevin
Reviewed By:
Annette
Annette
Aug 23, 2017
Hello, thank you for the photograph. I am slightly disappointed. I thought there would be more roses at the price I was quoted for the premium bouquet. This looks like the standard bouquet on the web page. Can you send a picture from another angle?
Reviewed By:
WSB - ElizabethB
WSB - ElizabethB
Aug 15, 2017
Hi! This does not look like the DELUXE Basket that I ordered for$79.99 plus taxes and delivery. This looks very small. Thanks, Elizabeth
Responded To By:
Maris Angolia / Owner
Maris Angolia / Owner
Aug 15, 2017
Hello Elizabeth....so good to speak to you on the phone. As I mentioned the photo has a tendency to show the basket as smaller than pictured. We did rework the basket after our conversation. Thanks so much we appreciate it very much.
Reviewed By:
Karen Kapeluck
Karen Kapeluck
Jul 18, 2017
I visited my friend the day her flowers were delivered and was somewhat disappointed that the arrangement was somewhat wilted with some blooms being brown around the edges. Was my friend at home for delivery? Thank you.
Reviewed By:
Mary McGee
Mary McGee
Jul 14, 2017
Looks Great Thanks you....
