Karin's Florist, Vienna, VA - Customer Flower Reviews
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Total reviews: 12661 reviews | Star Rating: 4.78
| 5 Star ★★★★★ |
11,329
|
89.48% |
| 4 Star ★★★★☆ |
554
|
4.38% |
| 3 Star ★★★☆☆ |
333
|
2.63% |
| 2 Star ★★☆☆☆ |
225
|
1.78% |
| 1 Star ★☆☆☆☆ |
220
|
1.74% |
Real Customers, Real Reviews
All reviews are from verified Karin's Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 2 star reviews. Show all reviews
Reviewed By:
Kate
Kate
Jul 7, 2017
Not really what I was looking for. I thought I was clear about my order and talked to your associate at some length. Definitely feel this bouquet was overpriced.
Reviewed By:
Pam Patenaude
Pam Patenaude
Jun 30, 2017
Not much of an improvement
Reviewed By:
Liz Kirmse
Liz Kirmse
Jun 25, 2017
Colors are what I requested. However, the arrangement did not reflect the cost of the piece. From the picture, the piece looks unbalanced and I feel there should have been a third hydrangea. The whole bouquet is too heavy on the bottom and light in the mi
Responded To By:
Maris Angolia / Owner
Maris Angolia / Owner
Jun 26, 2017
Thank you so much for your feedback and I'm glad we had the chance to speak on the phone in regards to your concerns. We always appreciate the opportunity to improve our service and we look forward to working with you again in the future!
Reviewed By:
Barbara Williamson
Barbara Williamson
Jun 17, 2017
Nothing like what you did for the same money all the times in the past for my husband. Small. And I didn't ask for greens. I asked for flowers ! And where is the baby s breath I asked for ? Twice !! Not happy.
Reviewed By:
Laura Gerke
Laura Gerke
Jun 12, 2017
The arrangement was pretty. However, these were for my mother's funeral, and I had a lengthy discussion with the Karin's staff when ordering that the arrangement could be any combination of green, but we specifically wanted Queen Anne's Lace, one of my m
Responded To By:
Maris Angolia / Owner
Maris Angolia / Owner
Jun 12, 2017
I am so sorry that the Queen Anne's Lace was not in your arrangement. Please get in touch with us so we can further discuss this matter.
Reviewed By:
Barclay Bean
Barclay Bean
May 17, 2017
Flowers were not delivered on Mother's Day. Although the arrangement looked good and photos were provided, this was a significant problem. Management should train customer service reps to suggest delivery the DAY BEFORE a major holiday at ANC.
Reviewed By:
Lee Decker
Lee Decker
May 5, 2017
This arrangements looks rather sparse. Maybe it is the angle. Seems like some more filler and perhaps a ribbon around the vase would be appropriate. I am usually very happy with your arrangements but this one is very disappointing.
Responded To By:
May 6, 2017
I am happy we were able to talk and stop the arrangement from being delivered to make the adjustments needed. Thank you for responding.
Reviewed By:
angela armenakis
angela armenakis
May 1, 2017
Needs more color. Very disappointed.
Reviewed By:
Sandy Fischer
Sandy Fischer
Apr 20, 2017
Totally different from the order I placed approx. Jan 7, 2017 Previous order Three 3ft. Gladiolias rising from the center and at the base surrounded by roses, greens, and other flowers. The same green swirl was inside the vase. The height of the glads g
Responded To By:
Maris Angolia / Owner
Maris Angolia / Owner
Apr 22, 2017
Happy we were able to talk and correct your order with an arrangement more to you liking. Thank you for your response
Reviewed By:
Tracey
Tracey
Apr 14, 2017
Too much green filler Would not order again picture does not match photo on line. greenery around mouth of vase missing. Tulip flowers to not stand up above greenery as in photo on website
Reviewed By:
Zosha andersson
Zosha andersson
Mar 17, 2017
Please could I have light pinks and whites n blues..I don't like the Green Chrysanths.. It looks to automnal .. thanks sooooo much! Zosha
Responded To By:
Mar 17, 2017
It was nice that we could talk on the phone about the arrangement and make the color and design changes that you wanted. Thank you for your business and have a great day!
Reviewed By:
David Santley
David Santley
Jan 31, 2017
The flowers were great and the service was great. Website is a mess. It was difficult to use and I never could find the blank where I was supposed to enter the name of the recipient of the flowers. So the whole order blew up and had to be fixed by the
Responded To By:
Jan 31, 2017
Thank you so much for the feedback concerning our new website. We just launched it 2 weeks ago and we are still working through it. I'm sorry that you had trouble while trying to place an order, but I'm glad you called us and we could take care of you over the phone. Thank you for your business.
Reviewed By:
carol schupp
carol schupp
Jan 27, 2017
The flowers you are sending here not as vibrant as the ones in the pic. They had more color (coral) and were over all more attractive $84 plus.... disappointing.
Reviewed By:
Richard Bourdon
Richard Bourdon
Jan 23, 2017
For being on the birthday selection, they did not turn out very festive for a birthday.
Responded To By:
Jan 23, 2017
I am so sorry you were not delighted with your arrangement . Please feel free to contact me so we can discuss this further.
Reviewed By:
Karen Thomas
Karen Thomas
Dec 23, 2016
I wanted some red flowers in the arrangement. I specified that. The arrangement is too dull for the money I paid. I do like that you can comment
Responded To By:
Dec 23, 2016
Karen, I am so glad that we were able to connect on the phone and go over the details for the arrangement. Thank you for your feedback and I hope you have a wonderful holiday!
Reviewed By:
Linda
Linda
Dec 19, 2016
Expected more for the price paid.
Responded To By:
Dec 19, 2016
I am so glad that we were able to talk about the size of the arrangement looking smaller since it was taken further back to include the balloon. Hope you have a wonderful holiday, and thank you for your response, Linda.
Reviewed By:
Wayne Clark
Wayne Clark
Dec 14, 2016
Not what I would have expected for the money spent. Small arrangement for over $ 150.00 and the $ 12.00 delivery charge for walking literally right across the street seemed to be excessive.
Reviewed By:
Jodee Hunt with IFDA
Jodee Hunt with IFDA
Dec 11, 2016
Although the centerpieces were fine they were not exactly what we were expecting. When we discussed our wants with the florist we talked about long narrow arrangements in wooden boxes which he said that you had. The greenery was fine but we also expected
Reviewed By:
Gloria Squitiro
Gloria Squitiro
Dec 8, 2016
This is nothing like the photo you should have on file.
Reviewed By:
Kathryn McHie
Kathryn McHie
Nov 29, 2016
Flowers on your website does not have honeycombs. Arrangement had two and my daughter, who received this bouquet of flowers, dislikes them greatly. Also, very disappointed in the size given the arrangement was $100. The arrangement should have been tal
Reviewed By:
Joann Smith
Joann Smith
Nov 26, 2016
Disappointed that the flowers were buds that had not opened. For Thanksgiving arrangement there was no color. You should have contacted do something in bloom could have been substituted.
Responded To By:
Nov 28, 2016
Thank you very much for your response. I am glad we could chat on the phone regarding this order. We are sorry that the flowers were not open for Thanksgiving. We appreciate your business and will make corrections for future Holiday orders.
Reviewed By:
Somy
Somy
Nov 19, 2016
Hi. I ordered Autumn's Bounty and the online picture is totally different
Responded To By:
Nov 19, 2016
Thank you so very much for the feedback and I am sorry for the mistake on our end. Luckily, we were able to pull "Autumn's Harvest" off of the delivery truck and replace it with "Autumn's Bounty." Again, I apologize, but I am so glad we could fix it and make it right!
Reviewed By:
Jackie Nelson
Jackie Nelson
Oct 30, 2016
I was a bit disappointed that for a premium flowers, there were so few in the arrangement. It does not look like the picture I was using to order. Far too much green, should have had more flowers. I will not be using this florist again.
Responded To By:
Nov 3, 2016
Sorry we keep missing each other. We look forward to speaking to you soon!
Reviewed By:
Karen
Karen
Oct 26, 2016
I was expecting more yellow
Reviewed By:
Mc
Mc
Oct 22, 2016
Inconsistent with request for burgundy and other fall colors
Responded To By:
Oct 24, 2016
Hello, we are so sorry and appreciate your feedback. We want to make sure our customers are always pleased with what they order and use any comments to better our customer service. Please let us know if there is anything we can do for you.
