Karin's Florist, Vienna, VA - Customer Flower Reviews
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Total reviews: 12634 reviews | Star Rating: 4.78
| 5 Star ★★★★★ |
11,306
|
89.49% |
| 4 Star ★★★★☆ |
554
|
4.38% |
| 3 Star ★★★☆☆ |
332
|
2.63% |
| 2 Star ★★☆☆☆ |
224
|
1.77% |
| 1 Star ★☆☆☆☆ |
218
|
1.73% |
Real Customers, Real Reviews
All reviews are from verified Karin's Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 3 star reviews. Show all reviews
Reviewed By:
Mpa
Mpa
Mar 30, 2018
If it has not been delivered yet is it possible to add more red to liven it up a bit?
Responded To By:
Kevin Shay / VIP Customer Service
Kevin Shay / VIP Customer Service
Mar 30, 2018
Thank you, Marjorie, so happy we were able to make the adjustments of more red flowers for you.
Reviewed By:
Sue
Sue
Mar 25, 2018
I was expecting something a little bigger for $100.
Reviewed By:
Virginia Hammock
Virginia Hammock
Mar 14, 2018
Nice, though I had requested a cube rather than a round container. I can't tell from the picture, but is there a hydrangea as requested? I also would have preferred a more uniform arrangement, rather than tall flowers sticking up in the back. Can you c
Responded To By:
Kevin Shay / VIP Customer Service
Kevin Shay / VIP Customer Service
Mar 14, 2018
Hello Virginia, It was very nice to speak with you this morning! As we discussed, we are more than happy to design the arrangement in cube with all the flowers short and compact all the way around. W... More
Hello Virginia, It was very nice to speak with you this morning! As we discussed, we are more than happy to design the arrangement in cube with all the flowers short and compact all the way around. We will also make sure that we have hydrangea in the flowers ! Thank you so much and have a great day.
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Reviewed By:
Alice
Alice
Mar 8, 2018
I paid $155 and asked for premium flowers and looks the same as the website (and you still only used 3 roses and 4 irises?!) It doesn't look apparent where I spent the extra money (your website quoted me $119 for a Delux version that had 3 roses and 4 iri
Reviewed By:
Jeanne
Jeanne
Feb 26, 2018
This arrangement is not as advertised. I see no blue iris, no green spider mums, no dusty miller. The blue iris are what sold me on this arrangement!! I am so disappointed they aren't there. I could live without the other flowers, but the blue iris are
Responded To By:
Feb 26, 2018
I am glad we could delay the delivery for you. We will recreate the arrangement and deliver in time for your friends special day. Thank you
Reviewed By:
Pam Darr
Pam Darr
Feb 24, 2018
I have to say I am disappointed based on the photo online and this arrangement photo. It seems less full of flowers.
Reviewed By:
Nina Schattner
Nina Schattner
Feb 20, 2018
They're pretty. Not my favorite .
Reviewed By:
Mike Choutka
Mike Choutka
Feb 17, 2018
I spent $5.99 to have the flowers delivered in the morning and they didn't show up until the afternoon. Also, the picture that was sent via email was not what I ordered but the order was correct. The email was confusing.
Reviewed By:
Michael Mannix
Michael Mannix
Feb 17, 2018
Very average flowers. Not what I've come to expect from Karin's.
Reviewed By:
Steve salehi
Steve salehi
Feb 13, 2018
I ordered an exact arrangement last week for the exact price. That one had the vase lined with green leaves. This one doesn't and it dies not look good at all. It appears the more I order the less appealing your products become.
Reviewed By:
sandy guthrie
sandy guthrie
Feb 1, 2018
hi, l am having some real confusion. you already sent me a pic of the flowers you sent to kevin guthrie family. this arrangement does not look like the other picture. different flowers, etc. l sent a review. did you get it. l thank you. sandy g.
Responded To By:
Feb 1, 2018
I am very sorry for the confusion. I am so glad the recipient enjoyed the flowers.
Reviewed By:
Maryam
Maryam
Feb 1, 2018
I was happy with the delivery. However I found it frustrating that I could not order the flowers online from abroad even though I was providing a US address as the shipping add. I used to do that before I think this issue is a nuisance.
Responded To By:
Feb 1, 2018
I am sorry you had difficulty with the website. I will forward the information to our web team to look into this. Thank you
Reviewed By:
sand y guthrie
sand y guthrie
Jan 30, 2018
thanks for sending the beautiful flowers to my son and family in vienna. l wish they had had some red for valentine day. l did not specify red; l assumed there would be red for valentine day. you have made many beautiful arrangements for them in the
Responded To By:
Kevin Shay / VIP Customer Service
Kevin Shay / VIP Customer Service
Jan 30, 2018
Thank you so much for your review. We will make sure that when your family calls us back for their delivery we will have some red flowers in the arrangement in honor of Valentine's Day. We usually d... More
Thank you so much for your review. We will make sure that when your family calls us back for their delivery we will have some red flowers in the arrangement in honor of Valentine's Day. We usually don't send a lot of red out before Valentine's Day unless a customer has requested red. We did fill the arrangement to it's value and sometime the photo does not do the arrangement justice. Thanks so much and we look forward to helping you in the future !!
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Reviewed By:
Barbara Perry
Barbara Perry
Jan 18, 2018
It looks very small for a $100 arrangement but thank you
Responded To By:
Kevin Shay / VIP Customer Service
Kevin Shay / VIP Customer Service
Jan 18, 2018
Hello Barbara, Thank you for your review and thank you for taking my call. As i mentioned there are more flowers in the back not visible to the camera. Also, the photo doesn't do the arrangement justice for it's beauty and size. Thanks so much. Kevin
Reviewed By:
Dave
Dave
Dec 23, 2017
Hard to tell by the pic but it's a nice idea. Looks like the pic on your page but I ordered the next step up. Hard to tell the difference.
Responded To By:
Dec 23, 2017
Thank you for your review and thank you for your order. The photo never does the photo justice and we did fill the order with more flowers to the value. Thanks so much and a very Merry Christmas!
Reviewed By:
Carole Martin
Carole Martin
Dec 20, 2017
Thought they would be nicer for the price. A little disappointed.
Reviewed By:
Barbara Williamson
Barbara Williamson
Dec 20, 2017
Well I was expecting a bit more in holiday decorations on the greens as in Christmases past. The greens look fresh. The bow looks nice. It's not overdone just a bit underdone. Perhaps some baby's breath would be nice. A few red berries.
Responded To By:
Dec 20, 2017
Hello Ms. Williamson, thank you for letting us know. I have called the driver back and we will adjust it and send you a picture of the new arrangement.
Thank you for letting us know and happy we can correct this for you,
Thank you for letting us know and happy we can correct this for you,
Reviewed By:
Alana Dunn
Alana Dunn
Dec 20, 2017
The container is disappointing but maybe it doesn't show well in the picture. It doesn't look very festive for Christmas! I've seen nicer arrangements in Costco. I will however continue to give you my business because I have been pleased in the past.
Reviewed By:
Kathleen Carr
Kathleen Carr
Dec 19, 2017
I very much appreciate the photo follow up. Unfortunately the arrangement appears different from the way it was depicted on the website. It appears hydrangea was used to substitute for the flowers in the original design.
Reviewed By:
Phaup
Phaup
Dec 19, 2017
Lovely, but I prefer arrangements with more height
Reviewed By:
Fran Moss
Fran Moss
Dec 15, 2017
I love doing business with Karin's Florist. Every staff member has always been most helpful and pleasant. For the amount of money I paid for this fruit basket, it seems that I did not get exactly what I asked for. I wanted LOTS of fresh fruit and not much
Reviewed By:
Jennifer L Peters
Jennifer L Peters
Dec 5, 2017
$220.00 honestly feel was a bit overpriced for the final product. However, it is for the loss of a loved one. I can not put a price on that.
Responded To By:
Kevin Shay / VIP Customer Service
Kevin Shay / VIP Customer Service
Dec 5, 2017
Thank you so much Jennifer for you kind phone conversation. We appreciate your reflections on our customer service and so glad you appreciate that the photo doesn't always do the flowers justice.
Reviewed By:
Pat
Pat
Nov 25, 2017
Very pretty but wilted quickly and the recipient requested a replacement which came in violet colors not the autumn theme I had requested.
Responded To By:
Nov 25, 2017
We redelivered as soon as possible using the freshest flowers available. I am sorry we did not have the colors you originally requested at that time. Please give us a call if there is anything else we can do. Thank you so much.
Reviewed By:
BRUCE ZALBE
BRUCE ZALBE
Oct 28, 2017
We discussed orange roses not pink, which is what it looks like in the photo, and did not want the vase, but a tall arrangement to go in a vase, complimented with fall colored flowers.
Reviewed By:
Valerie King
Valerie King
Oct 27, 2017
I think this is a beautiful arrangement, but it looks more like summer than fall to me. Also, I can't tell from the photo but it doesn't look that big. Could just be the picture angle? Carol, who took my order was excellent and I love the idea of seein
