McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 69710 reviews | Star Rating: 4.69
5 Star ★★★★★ |
59,285
|
85.05% |
4 Star ★★★★☆ |
4,524
|
6.49% |
3 Star ★★★☆☆ |
2,361
|
3.39% |
2 Star ★★☆☆☆ |
1,493
|
2.14% |
1 Star ★☆☆☆☆ |
2,047
|
2.94% |

All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Reviewed By:
Esmeralda Carrillo
Esmeralda Carrillo
Nov 11, 2024
I always have a good experience
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Nov 11, 2024
Esmeralda, we are happy to hear that your experiences with McShan is always good. It warms our hearts to know that you have a positive experience with McShan. We want to say thank you for your comment and for your patronage.
Reviewed By:
R Dunavant
R Dunavant
Nov 11, 2024
McShan always makes such beautiful arrangements. This was for a funeral service of a colleague.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Nov 11, 2024
Thank you for your kind words. I'm glad that you like it.
Reviewed By:
Janice Mitchell
Janice Mitchell
Nov 11, 2024
Very pleased with my purchase. Thank you for always doing a great job.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Nov 11, 2024
Hi, Janice. I’m so happy to see that you were pleased with your purchase. Thank you for letting us know.
Reviewed By:
Rosa Reyes
Rosa Reyes
Nov 11, 2024
I love it
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Nov 11, 2024
Hi Rosa! We’re so glad you like the arrangement. If you ever need more arrangements, don’t hesitate to come back to us.
Reviewed By:
Diane Allen
Diane Allen
Nov 11, 2024
This Florist staff has great customer service. Always professional, and courteous.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Nov 11, 2024
Thank you for reviewing our customer service. We appreciate that you like it. We strive to deliver the best customer service possible.
Reviewed By:
Vanessa Baker
Vanessa Baker
Nov 11, 2024
Thank you for courteous service and an excellent display.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Nov 11, 2024
Thank you, Vanessa, for your kind review. McShan appreciates you taking the time to review our service. We are glad you were pleased with our display and that you were treated courteously. We aim to provide excellent service, and are proud that you recognized it.
Reviewed By:
glen
glen
Nov 10, 2024
The women loved them
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Nov 11, 2024
Glen, we are happy to hear that the women loved the flowers. Thank you for your order.
Reviewed By:
CS
CS
Nov 10, 2024
The florals arrived on time and were absolutely stunning! They were just as I ordered them and would definite use McShan again. Liz was wonderful and very informative to work with.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Nov 11, 2024
Thank you for your feedback. We are most pleased to hear that you found the florals stunning. We will continue to strive for excellence in all of our future arrangements.
Reviewed By:
Talmidge Bowen
Talmidge Bowen
Nov 10, 2024
McShan is the BEST You all always do a phenomenal job! We are customers for life!!! Thanks again
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Nov 11, 2024
On behalf of the company, I would like to express our appreciation for your patronage. In addition, we would like to say that we are committed to providing you with the best possible products and service. Your business is greatly valued, and we look forward to serving you in the future.
Reviewed By:
Phyllis Stegner
Phyllis Stegner
Nov 10, 2024
Great job! Beautiful as always.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Nov 11, 2024
Phyllis, we appreciate you and thank you for the kind words and positive feedback. We also love our customers and appreciate your business.
Reviewed By:
Dee
Dee
Nov 10, 2024
Flower arrangement is lovely and exactly what I asked for. The person we sent them to called us as soon as she received them and was overwhelmed. Thank you so much for helping us make a special day even more so for someone special in our lives.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Nov 11, 2024
Dee, it is truly heartwarming to know that they are happy. We strive to put a smile on the faces of all our clients, so knowing that we achieved our mission in your case means a great deal. We greatly appreciate you being our customer.
Reviewed By:
Eboness Belin
Eboness Belin
Nov 10, 2024
In honesty, the colors were super muted and dull in person and the wreath looked like it was artificial. I was surprised when I saw it. It was a little smaller than I anticipated, but that would have not bothered me as much if the flowers would have been more vibrant and alive looking. Not sure if it was how tightly the flowers were on the foam, they seem really compacted.....not sure what would have given it a better presentation. Thanks-
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Nov 11, 2024
I'm sorry you were not happy with the floral wreath that we created for you. We always strive to ensure we fulfill all of our clients' flower delivery requests to the best of our abilities. While it's... More
I'm sorry you were not happy with the floral wreath that we created for you. We always strive to ensure we fulfill all of our clients' flower delivery requests to the best of our abilities. While it's understandable that you may be disappointed, the wreath was made with our freshest flowers, made as close as possible to the picture you sent us, and delivered on time. If there is anything we can do please give us a call we are always here to help. 214-324-2481
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Reviewed By:
shirley Okhovatian
shirley Okhovatian
Nov 10, 2024
Beautiful!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Nov 11, 2024
I appreciate you saying that you thought the flowers were beautiful. Thank you, Shirley. I agree with you, they are gorgeous!
Reviewed By:
Johnson Becky
Johnson Becky
Nov 10, 2024
Great service!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Nov 11, 2024
Thank you for the review, Becky. We appreciate you taking the time. We value your patronage and look forward to calling us in the future.
Reviewed By:
Linda Kingston
Linda Kingston
Nov 9, 2024
Flowers look lovely. I appreciate photo of flower arrangement.
Reviewed By:
Angie Burris
Angie Burris
Nov 9, 2024
Very Pretty!! Thank you for taking care of the order on such a short notice. Great Job!!!
Reviewed By:
Peggy Collis
Peggy Collis
Nov 9, 2024
The flowers were beautiful, as always. McShan Florist is truly the best florist in the metroplex. They are always #1 for a reason.
Reviewed By:
Marilyn Walker
Marilyn Walker
Nov 9, 2024
I like getting a photo of my order. I select 5 star. Liz was a great helper and did not rush me.
Reviewed By:
Arthur Burr
Arthur Burr
Nov 8, 2024
Flowers and chocolates were delivered early in the recipients day and made their birthday a great day. The flowers arrangement were beautiful and the chocolates added the perfect touch. Thanks Again McShans'