McShan Florist, Dallas, TX - Customer Flower Reviews

10311 Garland Road
Dallas, TX 75218
+1 (214) 324-2481
www.mcshanflorist.com

Like us on Facebook.
Please help us grow by giving us a Facebook share.
Total reviews: 69701 reviews | Star Rating: 4.69
5 Star ★★★★★
 
 
59,278
 85.05%
4 Star ★★★★☆
 
 
4,524
 6.49%
3 Star ★★★☆☆
 
 
2,360
 3.39%
2 Star ★★☆☆☆
 
 
1,492
 2.14%
1 Star ★☆☆☆☆
 
 
2,047
 2.94%
Real Customers, Real Reviews

All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.

Showing 1 star reviews. Show all reviews

★★★★★
Reviewed By:
Christie Godfrey
Jul 30, 2024
Very disappointed, as this does not look like the photo that you have on your website for $110.00. It by no means is as full as the photo. Regrettable!!
Responded To By:
Tracy Mayes / Manager
Jul 31, 2024
We apologize if you are not happy. Please give us a call at 214-324-2481 and we can help. Thank you Christie!
★★★★★
Reviewed By:
Marsha Dunaway
Jul 26, 2024
This arrangement is disappointing. I requested Designers Choice $100.00 arrangement. I was envisioning a vase arrangement with blue flowers.
Responded To By:
Tracy Mayes / Manager
Jul 26, 2024
We have tried to reach you and were unable to. Please give us a call to discuss
at 214-324-2481 Thank you Marsha!
★★★★★
Reviewed By:
Charlotte Heath
Jul 19, 2024
The plant is Beautiful it just needed a Pretty Bow
Responded To By:
Tracy Mayes / Manager
Jul 20, 2024
If you let us know we can always add a bow. Thank you Charlotte!
★★★★★
Reviewed By:
Tammy Fetzner
Jul 18, 2024
Horrible!! It was never delivered!!
Responded To By:
Tracy Mayes / Manager
Jul 18, 2024
Please give us a call Tammy! 214-324-2481
Would like to talk to you about your orders. Thank you.
★★★★★
Reviewed By:
Sharon Martin
Jul 17, 2024
Very disappointed in the size of this arrangement. I paid a lot extra to have a fuller more sizable arrangement and you did not do that.
Responded To By:
Tracy Mayes / Manager
Jul 17, 2024
Our customer service team will give you a call. Thank you Sharon!
★★★★★
Reviewed By:
Louella Burns
Jul 16, 2024
I am so disappointed in the flowers that was sent to Rest Haven Funeral Home, for Paula Gregg. There was some of them flowers already dying and a very small basket for the price. To be honest i was embarrassed.
Responded To By:
Tracy Mayes / Manager
Jul 17, 2024
If you are not happy please give us a call at 214-324-2481
★★★★★
Reviewed By:
Olevia Williams
Jul 14, 2024
Request for a blooming bright flower plant it was ugly and small
Responded To By:
Tracy Mayes / Manager
Jul 17, 2024
If you give us a call we can help 2114-324-2481 Thank youThank you Lisa!
★★★★★
Reviewed By:
Michael Lane
Jul 12, 2024
Beautiful but too small for almost $500.
Responded To By:
Tracy Mayes / Manager
Jul 17, 2024
We apologize if you feel that way however the arrangement is filled to value.
Thank you Michael!
★★★★★
Reviewed By:
Nancy Campbell
Jul 8, 2024
Disappointing. Small arrangement for the up charge and did not include the Mylar balloon. I believe I'm due a refund on this one.
Responded To By:
Tracy Mayes / Manager
Jul 10, 2024
Thank you Nancy. Glad we we able to correct this for you.
★★★★★
Reviewed By:
Dawn Shell
Jul 5, 2024
I wanted white flowers
Responded To By:
Tracy Mayes / Manager
Jul 10, 2024
If you give us a call we will be happy to help. 214-324-2481 Thank you Dawn!
★★★★★
Reviewed By:
Gay Pollard
Jul 3, 2024
This looks nothing like arrangement on website. Not happy with this sad plant. No flowers and no blue ribbon as discussed. I am not ordering from this florist anymore because this happens every time. I understand it can't look exact but it should look nice. Never does!!
★★★★★
Reviewed By:
Joyce Hollins
Jun 20, 2024
I am totally dissatisfied with my order of roses. Not exactly what I ordered, and some are turning brown around the edges. I have never gotten anything like this before from you. I have asked to have them picked up, and not be charged. I will continue to use your service, but thios one is a no go. Things happen.
Responded To By:
Tracy Mayes / Manager
Jun 20, 2024
We apologize that you were not happy Joyce.
★★★★★
Reviewed By:
Natalie Euziere
Jun 13, 2024
This looks nothing like the description. Half the size and nothing is blooming
Responded To By:
Tracy Mayes / Manager
Jun 13, 2024
We will give you a call back. Thank you Natalie!
★★★★★
Reviewed By:
Jerrie Kent
Jun 10, 2024
I'm very disappointed in this arrangement. The one I picked out had no white carnations, a lot more roses and overall just more flowers and color. I deserve my money back!
Responded To By:
Lizbeth DeLaRosa / Sales
Jun 11, 2024
Thank you for letting us make it right for you Jerrie!
★★★★★
Reviewed By:
Amy Gokey
Jun 4, 2024
The arrangement is pretty but looks like something you bought at Costco and put it in an old vase! Extremely disappointing for $100.00
Responded To By:
Lizbeth DeLaRosa / Sales
Jun 11, 2024
Sorry you were not happy with your order, I apologize for the late reply as our system was down due to the storms. If there is anything we can do to make this right give us a call at 214-324-2481.
Thank you Amy!
★★★★★
Reviewed By:
Claudia Sewell
May 28, 2024
I specifically asked for a photo to be taken of the flowers at the gravesite. The person taking my order said that would be done. A stock photo of a flower arrangement is not an acceptable substitute.
★★★★★
Reviewed By:
Amy Moctezuma
May 20, 2024
Giselles hat had significantly less flowers than the other graduates. Not pleased with my order.
Responded To By:
Lizbeth DeLaRosa / Sales
May 20, 2024
Sorry you were not happy with the product Amy, however for items that are picked up we do offer the option to correct it for you before you leave our shop. Feel free to contact our Customer Service if there is anything we can do to make the situation right for you. 214-324-2481
Thank you Amy!
★★★★★
Reviewed By:
Angela Harper
May 14, 2024
I was very disappointed. This was a tiny bouquet, with just a couple of flowers and definitely not worth what I paid for it.
Responded To By:
Tracy Mayes / Manager
May 14, 2024
We apologize that you were not happy. One of our customer service members
will give you a call to discuss. Thank you!
★★★★★
Reviewed By:
Jason Grunska
May 12, 2024
Very disappointed in the arrangement my wife received! The arrangement is very small compared to the price that I paid!
★★★★★
Reviewed By:
Laura Skinner
May 11, 2024
Thank you for the beautiful arrangement & the photo. You came highly recommended! 5 Stars!
★★★★★
Reviewed By:
Deanna Pearce
May 10, 2024
Doesn't look like picture. Not worth the money I spent.
Responded To By:
Tracy Mayes / Manager
May 10, 2024
We apologize if you are not happy with the arrangement. Please give us a
call at 214-324-2481 we will be happy to help. Thank you!
★★★★★
Reviewed By:
Mary LeDonne Bank
May 10, 2024
I did not want any red on this arrangement that is not what was pictured it as for a sympathy arrangement I am very disappointed please call me 9173704697
Responded To By:
Tracy Mayes / Manager
May 10, 2024
We apologize that you were not happy with the arrangement. Thank you for discussing options to take care of this for you. We appreciate you Mary!
★★★★★
Reviewed By:
Carolyn Peace
May 10, 2024
The wristlet pictured here is not what was shown at the store. This wristlet is made of rose buds not the actual rise pictured on your website as what was shown in the store.
Responded To By:
Tracy Mayes / Manager
May 10, 2024
Thank you for discussing this with me. if there is anything we can do please call us back at 214-324-2481 Thank you Carolyn!
★★★★★
Reviewed By:
Mary Kunkel
May 10, 2024
Does not look at all like the online photo. It's practically all greenery
Responded To By:
Tracy Mayes / Manager
May 10, 2024
We will take this back to design and rework the arrangement.
Thank you Mary!
★★★★★
Reviewed By:
Tonette Davis
May 9, 2024
It looks really thin for $80!!
Responded To By:
Tracy Mayes / Manager
May 9, 2024
It is filled to value, However if you are not happy please give us a call.
214-324-2481 Thank you Tonette!
Previous   Next