McShan Florist, Dallas, TX - Customer Flower Reviews

I appreciate the photo and I have have used you several times because your arrangements are beautiful. But this does not look like the arrangement on your website. The site didn't not show the fall leaves which very prominent in this arrangement and make it seem like the bouquet is already dying. I really like the fall yet bright look of the arrangement online. I do not that same aspect from this arrangement.

Looks awfully small and not very healthy. Can you find better than that please?

I can't picture this arrangement and colors anywhere in their house. I am mightily disappointed Poor arrangement. Awful

The flowers delivered were nothing like the picture I ordered. I understand when you have to substitute flowers for other types of flowers but for 80$ don't substitute flowers for green leaves! This arrangement also was sloppy and again did not resemble the photo in any way except the pitcher holding the arrangement. Very disappointed👎

Not what I ordered. Should be yellow roses and yellow sunflowers. I did not want red carnations! Very disappointed.

This order was cancelled

We were very pleased with the arrangement of flowers. Very pretty. Five star rating.

Liked getting this photo. Doesn't look like what was on the internet which I liked much better. The colors of flowers on the internet picture is what I was going for.😩

I have been doing business with McShane for many years, but I was terribly disappointed with order. I ordered a Peace Lily and confirmed at the time of purchase that you had it in stock, yet what I ordered was not what was delivered.

Please reference the email I sent a few minutes ago. This is horrible and looks nothing like the website picture.....wilted/drooping greenery, plus no crowns or whatever they are called. I ordered and paid for the Christine Bouquet (Deluxe)! This has never happened with your florist and I am so disappointed in the final product!

Not what I ordered

This had better not be the flowers you sent. I specifically said no pink and 2 purple with one white with purple centers. I spoke to a supervisor. Send me the picture of what you sent.

The picture I ordered had sunflowers. I paid $70 for it. This picture does not look very good compared to web pic

i LOVE THE PLANT ARRANGEMENT, HOWEVER I DO NOT LIKE THE COLOR OF THE RIBBON. SINCE RECEIPIENT IS IN HOSPITAL, I THINK THE RIBBON SHOULD A BRIGHT AND JOYFUL COLOR.

I ordered PINK roses not white. I'm disappointed I paid almost $100 and didn't get the desired color.

This is not what I ordered and its not the taste of the recipient or of the sender. I think this is a monsterous bouquest that I am ashamed to say I sent. NEXT TIME ASK NME ABOUT SUBSTITUTIONS> I MAY LIKELY NOT ORDER FROM YOU ALL AGAIN.

I'm disappointed in the color of orchid. Was supposed to be a white orchid. I would have picked another item had I known it was not going to be white. Disappointed.

Not at all what I imagined. The receptionist assured me that it would look good and that I didn't have to come in person. However, I am embarrassed that I am responsible for ordering this. I'll never place a phone order again. I will make long drive there. I don't blame receptionist though. She was very nice and helpful.

Normally my orders are beautiful, this order was Not very full, there's not a lot of leaves on this plant…not too happy with this order…

This isn't what we requested. We requested a small round arrangement. This bouquet wasn't worth the price we spent and we almost don't want it delivered

I paid $150 for 4 roses and small flowers? I really expected for this a tangent to be a little fuller with more flowers similar to the picture I ordered. Definitely not happy with this.

Paid to have order delivered before noon. Order arrived after 5pm and after patient was discharged. Had to drive from Carrollton to Presby Dallas to pick up the arrangement and then deliver to patient's home.

Disappointed!!

The floral arrangement was not delivered. The patient was released from the hospital before plant got to the hospital. She is not responding to my calls so I asked (9-13-21) if the order can be cancelled and was told yes. My card was charged as on 9-16-21. I am not a happy customer. I was assured that due to circumstances beyond my control that the order would be cancelled.

The second plant sent was better than this one. The picture attached plant was withered and dyeing. The second plant was better. Thanks for sending the second plant.