McShan Florist, Dallas, TX - Customer Flower Reviews

This was not what I had in mind. I asked for a plant and also asked how tall it was. I wanted a tall plant. The types in mind were green-leaf plants. I can send a picture of the types if this would help. I did not have access to the website at the time. I tried to explain that to the representative. I do appreciate the timely delivery within the time frame when I requested the order.

Very disappointed. I went with a $150 arrangement and it looked like a $85 arrangement. Also I had said no lilies and they put many of them

Call office and requested this plant be replaced. This is NOT a $200 plant. The orchid is one stem and should be at least 2. The hydrangea looks as though someone picked a leaf from a hydrangea plant. I requested a large orchid. Please call me 214-770-8562. This is not acceptable.

Do not like this color vase with the plant. A darker vase was shown on website when ordering!

AS OF 5:53 pm; Friday Oct 20, 2023 this order has not been received

Can't judge until it arrives. Time now is 2:08pm.

That looks nothing like the picture of the flowers I ordered from your website. I picked the web site picture for the white Lillie's.

Not at all like the picture on website Very disappointing

Flowers to rest land for Loris Mistro Was very disappointed not at all what I Described big full luscious yellow lavender Pink pot plant never saw at service where did they go to over priced $106.03 poor job never arrived. Elizabeth

It doesn't look anything like the picture that I order the flowers they look dead

Absolutely love it! Just perfect! 5 stars for sure (but it won't work)!

The flower arrangement in the photo looks beautiful. Unfortunately, my daughter in law never received the order. When she had not received it by 4:00 pm on April6 th I called the Florist and was advised it was out for delivery. At about 6:40 pm I received an e-mail stating the delivery could not be mede. "Need additional information." I had a copy of my receipt that was e- m ailed to me. All of the information was correct and my daughter never left the house that day. I cannot begin to tell you how upset and disappointed I was. Iit was after hours so I could not speak with anyone who could help me. I called the Florist first thing the next morning and spoke with Susie who was very professional. She looked at the driver's note and confirmed that the information was complete for delivery. She agreed to reimburse my credit card due to this service failure. Very dissapointing.

Ordering was easy Flowes nice Thank you

Excellent

I didn't like the color. Any color is better than orange with an orange bow! I don't care if it is Autumn!

DONT LOOK LIKE THE PICTURE ON INTERNET. UNLESS ITS JUST PICTURE BUT LOOK OLD. NO PINK LILLIES

The ribbons are different shapes of red and make it look odd. I don't understand the ugly white flowers? I am also confused as to why it just looks so busy, thrown together? I'm sad that it's not what I ordered.

These flowers were embarrassing. They were very small for the price we paid.

This is not the picture I chose from on the site. The amount of roses here appears to have been replaced with carnations and gerbera daisy's. I do not feel as though it is valued at that price we spent as shown. The picture I chose from had many more roses, some smaller but, less "filler" flowers. Had I known I would have chosen something else. This does not look luxury like the photo on the website. Disappointing.

Very disappointed in this arrangement. It does not look anything like the online picture, doesn't even have the same vase that I specifically inquired about upon ordering. This arrangement is far too open all around the top for the price paid. The blue flowers are a much darker blue than the online picture. Again, doesn't look anything like what the online picture shows, which was what I ordered. This particular order was a very important order and quite disappointed that it looks so very different than the picture I ordered from.

Good morning, I still have not received a call expressing why the white ceramic plate is not on the plant!

Plant is still missing the white ceramic dish, ad

i ASK THE PERSON I SPOKE WITH ON THIS ORDER IF WE COULD HAVE ALL THREE COLORS FLOWERS THAT WAS SHOWN ON THE PICTURE AND SHE SAID YES AND THEY ARE NOT THERE IM NOT HAPPY JUST WANTED TO LET YOU KNOW THANKS

This order was to be delivered for bereavement leave to New Orleans two weeks ago. I just found out yesterday there was a mistake, and it was never delivered. The only way I knew the recipients daughter informed me that she had not received anything. It's a poor mistake that no one called me to inform me it was not delivered. I've been a customer of McShan for probably 30 years if not more. Never had this happen. This plant should not be delivered. I called this morning and spoke to Kimberly to decline the delivery. The daughter does not want it.

This is not what I ordered!!!!!!!!!