McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 69710 reviews | Star Rating: 4.69
| 5 Star ★★★★★ |
59,285
|
85.05% |
| 4 Star ★★★★☆ |
4,524
|
6.49% |
| 3 Star ★★★☆☆ |
2,361
|
3.39% |
| 2 Star ★★☆☆☆ |
1,493
|
2.14% |
| 1 Star ★☆☆☆☆ |
2,047
|
2.94% |
Real Customers, Real Reviews
All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Reviewed By:
Nancy
Nancy
Apr 24, 2025
Arrangement is beautiful!!! Thank you!!!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 24, 2025
Thank you, Nancy. We are thrilled you think the arrangement is beautiful.
Reviewed By:
Emily Underwood
Emily Underwood
Apr 24, 2025
Flowers are GORGOUS! McShan always knocks it out of the park!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 24, 2025
Thank you, Emily Underwood, for your 5-star review! We’re so pleased to know that you love the flowers!
Reviewed By:
Cathy Bryant
Cathy Bryant
Apr 24, 2025
this was for A Rare Bloom.......It would be nice for $80 to get height and a shape other than roundy moundy
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 24, 2025
We're sorry to hear that you were not pleased with the arrangement. It's possible that the instructions you provided for size may not have been detailed enough to make your request clear. If you would like to discuss this in more detail, please give us a call.
Reviewed By:
Regina Chavez
Regina Chavez
Apr 23, 2025
Considering the price I paid for these disappointed in the arrangement and size of the plant.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 24, 2025
We're always happy to help. Please give us a call, and we will gladly assist you in any way we can.
Reviewed By:
Ruby Hayes
Ruby Hayes
Apr 23, 2025
Beautiful!!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 23, 2025
Thank you for the five star review, Ruby! We strive to maintain your confidence and business and hope that we can continue to provide the great service you expect from McShan Florist.
Reviewed By:
Terry Moore
Terry Moore
Apr 23, 2025
Beautiful, as always
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 23, 2025
Hello Terry, we're so grateful for your 5-star review. It really helps us to improve our services, especially when it comes from our loyal customers. We look forward to serving you again, soon.
Reviewed By:
Timothy Parker
Timothy Parker
Apr 23, 2025
Amazing arrangement
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 23, 2025
Timothy thank you for the 5 star review we appreciate Timothy, thank you for the 5-star review. We appreciate your business!
Reviewed By:
Patti Thompson for Steve Stodghill
Patti Thompson for Steve Stodghill
Apr 23, 2025
I placed an order for the deluxe fiesta bouquet that was to include a lot more height, festive colors and tropical leaves. The photo does not appear to be the same bouquet. Please review. Thank you.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 23, 2025
Please accept our apologies for this mistake. It looks like we are already taking care of this issue. We hope this can be resolved for you soon! Thanks for your patience.
Reviewed By:
Richard
Richard
Apr 23, 2025
Fast response. I very much like the photo of the arrangement. Eliminates any worry or questioning.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 23, 2025
Thank you Richard for the nice review. We strive for excellence, and we hope you will share your experience with friends and family.
Reviewed By:
David Barrychuck
David Barrychuck
Apr 23, 2025
WOW!! You folks came thru in a pinch. This arrangement is beautiful. Thank you all for doing such an awesome job!!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 23, 2025
David, You are very welcome. Thank you for the kind words. We are glad we could help you. We hope that you will call us in the future with any and all of your floral needs. We hope to continue providing excellent service to our valued customers.
Reviewed By:
Audra Cast
Audra Cast
Apr 23, 2025
It was easy to order via their website. They even offered next day delivery. Some of the other customer service touches I have received and appreciate from McShan Florist is the automatic annual reminder of an event and a picture of the arrangement sent to me once it's been made.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 23, 2025
Thanks Audra for the kind words and being such a valued customer. We always aim for excellence, and we’re pleased our website was easy to use, and the next-day delivery was a plus for you. Thanks again for the review!
Reviewed By:
Carolyn Glaspie
Carolyn Glaspie
Apr 22, 2025
Your staff was very professional and helpful. The plant was beautiful and was acceptable for the occasion. Thank you for a job well done. Thanks for the pho {very helpful} 4 stars
Reviewed By:
Anton Langland
Anton Langland
Apr 22, 2025
Flowers looked Great!
Reviewed By:
Shirley Williams
Shirley Williams
Apr 22, 2025
very Disappointed !!!!!!!!!!!!!😢 Beside poor arrangement, the arrangements were left outside on front of church.You were advised and we agreed on 12 noon.
Reviewed By:
Chris Lewis
Chris Lewis
Apr 22, 2025
The flowers were delivered on schedule and looked the same as the online picture.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 22, 2025
Thank you Chris for your kind words. We are grateful that you appreciated our attention to detail. At McShans Flowers, we strive for excellence in all aspects of our business. Thank you for recognizing our efforts.
Reviewed By:
jeanne austin
jeanne austin
Apr 22, 2025
Telephone service was excellent. The flower arrangement is smaller than I expected but is good.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 22, 2025
@JeanneAustin, thank you for the nice review. We strive for excellence and it's appreciated that you noticed. We always want our customers to be happy with the quality of service we offer. The arrange... More
@JeanneAustin, thank you for the nice review. We strive for excellence and it's appreciated that you noticed. We always want our customers to be happy with the quality of service we offer. The arrangement also looks bigger in person than it does in the picture, however if you are not fully satisfied please let us know we are always happy to help. 214-324-2481
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Reviewed By:
Linda Smith
Linda Smith
Apr 22, 2025
Very nice 5 stats
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 22, 2025
Thank you Linda for taking the time to leave us a five-star rating. It is much appreciated. If you are looking for more great products, please stop by our site again soon. We look forward to serving you again.
Reviewed By:
Richard
Richard
Apr 22, 2025
Great job again McShans
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 22, 2025
Thank you, McShan's, for leaving a 5-star review. We appreciate it! We're happy to serve you and hope you have a wonderful day.
Reviewed By:
Marigrce Gonzales
Marigrce Gonzales
Apr 22, 2025
it's fine, just thought it would be a bit fuller.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 22, 2025
We always want you to be happy with our services. If you are not happy with our service, please give us a call at 214-324-2481 and tell us how we can make things right. We’re always happy to help.
Reviewed By:
Michael Snipes
Michael Snipes
Apr 22, 2025
Outstanding!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 22, 2025
Thank you Michael for the 5-star review, we strive for excellence so you will call us again in the future.
Reviewed By:
Athena
Athena
Apr 22, 2025
Perfect arrangement for my mother for Easter. She was surprised and loved the bouquet.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 22, 2025
Thank you Athena for the 5-star review. We appreciate it very much. It makes us feel like our work is being recognized. Thank you again for being my customer and we appreciate you telling others about our business.
Reviewed By:
Judy
Judy
Apr 22, 2025
Flowers were delivered promptly and were beautiful.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 22, 2025
Thank you Judy, we strive to provide beautiful, fresh flowers delivered promptly.
Reviewed By:
Rhonda Jones
Rhonda Jones
Apr 22, 2025
The flowers were beautiful. Thanks so much!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 22, 2025
Thank you Rhonda! We really appreciate your 5-star review.
Reviewed By:
Beth Pitts
Beth Pitts
Apr 21, 2025
ABSOLUTELY AWESOME
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 22, 2025
Thank you, Beth! We strive for the absolute best with every customer. We’re so glad you were thrilled with the awesome service we provided you.
Reviewed By:
Bob Hueston
Bob Hueston
Apr 21, 2025
It was a beauty and much appreciated upon receiving same to definitely give true meaning to the Easter weekend- a sweet BLESSING indeed !
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 22, 2025
Thank you Bob! We truly strive for excellence and are so happy we achieved it in this case. We appreciate your feedback.
