McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 69707 reviews | Star Rating: 4.69
5 Star ★★★★★ |
59,283
|
85.05% |
4 Star ★★★★☆ |
4,524
|
6.49% |
3 Star ★★★☆☆ |
2,361
|
3.39% |
2 Star ★★☆☆☆ |
1,492
|
2.14% |
1 Star ★☆☆☆☆ |
2,047
|
2.94% |

All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 2 star reviews. Show all reviews
Reviewed By:
Nikki
Nikki
Oct 3, 2023
Huge charge for a mediocre arrangement. The ads did not depict fall leaves, and these flowers look wilted at best. I paid extra for same day delivery. My daughter lives in an apartment. Instead of leaving it in the mailroom, it was not delivered and a note left. The birthday girl had to pick up a day later.
Responded To By:
Oct 3, 2023
We apologize this wasn't what you were expecting. It looks like we have tried to reach you regarding this issue. Unfortunately, because this order had champagne we are not able to leave these things in the mail room. Please give us a call if you'd like to discuss further. 214-324-2481.
Reviewed By:
Andra Tipton
Andra Tipton
Sep 30, 2023
I was very disappointed that most of the Star Gazers were closed. This spray was for funeral service so it won't be viewed after all have bloomed. For the price, this spray should have had more than one or two Star Gazers bloomed out.
Reviewed By:
J Hamilton
J Hamilton
Sep 29, 2023
Not the quality I have grown accustom to from McShan. Very disappointed.
Reviewed By:
J Hamilton
J Hamilton
Sep 29, 2023
This is not the quality standard I am accustom to from McShan. Very disappointed.
Reviewed By:
Olga Varela
Olga Varela
Sep 20, 2023
Please remove Linda Fowler from our list & email lulufowler9@att.net She no longer works at 24 Hour, Ltd. The email for these flowers went to Linda and they should of been sent to ovarela@24hourltd.com They lady that I placed the order with even confirmed my email address. Thanks,
Reviewed By:
Tammy Fetzner
Tammy Fetzner
Aug 14, 2023
The sunflowers look wilted.
Responded To By:
Aug 24, 2023
Thank you, Tammy!
Reviewed By:
Luisa
Luisa
Aug 4, 2023
Flowers don't look very perky… in the fridge too long? Maybe it's the angel of picture.
Reviewed By:
Diane
Diane
Aug 3, 2023
I thought it was in a Smiley mug??? So three roses and all that filler for 60.00 mmm it's pretty for three roses
Responded To By:
Aug 3, 2023
We apologize that this was not what you were expecting. Thank you for allowing us to correct the issue.
Reviewed By:
Matthew Jones
Matthew Jones
Aug 2, 2023
Not Leafed lined- looks kinda thrown togeather, The colors seem weird. Doesnt look full. I am not very satisfied with this picture.
Responded To By:
Aug 3, 2023
We apologize that this was not what you were expecting. Thank you for allowing us to fix this for you and get the what you were expecting delivered to your recipient.
Reviewed By:
wanda melancon
wanda melancon
Jul 28, 2023
my order was for a wide approx 2 feet across with many colors. This was not what I ordered by any stretch. Very
Responded To By:
Aug 1, 2023
We apologize that this was not what you were expecting, it looks like we have made an attempt to reach out to you. Please give us a call at 214-324-2481 and we will be more than happy to resolve this issue.
Reviewed By:
Stella Stalsworth
Stella Stalsworth
Jul 24, 2023
I'm totally disappointed with what was sent to the funeral graveside. The plant I chose from your gallery had purple flowers. You sent a plant with white flowers. 😡 There's reasoning why I chose that gallery plant. You failed me. The 20% tip I included should have been ZERO. Wish there was communication, I would have chosen something else from the gallery if purple flowers were not available. I do give you 4 stars for getting the plant there in time for service. Overall you get 2 stars for sending wrong plant/floral arrangement. Stella Stalsworth
Responded To By:
Bruce McShan / President
Bruce McShan / President
Jul 25, 2023
We apologize that this was not what you were expecting. Thank you for giving us the opportunity to correct this for you, it was a pleasure assisting you today.
Reviewed By:
Anthony Watson
Anthony Watson
Jul 7, 2023
I didn't request the lilly and it looks awkward in the arrangement
Responded To By:
Jul 18, 2023
We apologize this was not what you were expecting. We aim to deliver the freshest product so our customers can enjoy them longer. The lilies have not opened up in the photos. If you have any other questions or concerns please call us at 214-324-2481 we would be happy to assist.
Reviewed By:
PB
PB
Jul 7, 2023
This is pretty, but what I ordered had a bit more color to and nicer greens. Specifically eucalyptus which always looks and smells nice in arrangements. This is so standard issue, it looks like I didn't try very hard to pick something with originality.
Responded To By:
Jul 18, 2023
We apologize this was not what you were expecting. McShan can customize /edit just about anything. if you have preferences like eucalyptus we would be happy to accommodate, just let us know in the comments. If you have any other questions or concerns please call us at 214-324-2481.
Reviewed By:
Harold Robinson
Harold Robinson
Jun 29, 2023
The only difference between the two plants are the butterflies. That's not what I see on the website. I'm disappointed.
Responded To By:
Jul 8, 2023
We apologize that this was not what you originally expected, it looks like we were able to speak with you and get this figured out. If you have any other issues or concerns please call us at 214-324-2481.
Reviewed By:
Nicole Brown
Nicole Brown
Jun 20, 2023
I was thinking a get well mylar balloon would be included in this arrangement.
Reviewed By:
Charlotte Laughlin
Charlotte Laughlin
Jun 18, 2023
And white flowers were very wilted I even took a picture
Reviewed By:
Maria
Maria
Jun 15, 2023
It was supposed to have roses carnations and pink lilies and I don't see the roses and I don't see the pink lilies I only see carnations and they look red carnations not hot pink
Responded To By:
Jun 16, 2023
We apologize that this was not what you expected. We did email you regarding this review and correcting our mistake. If you have any questions please give us a call at 214-324-2481.
Reviewed By:
All Nations Fellowship
All Nations Fellowship
Jun 10, 2023
Arrangement was beautiful. I just wish the arrangement was in a prettier vase. This vase was so basic and could have made the arrangement standout more.
Reviewed By:
Elaine Shadowens
Elaine Shadowens
Jun 9, 2023
Thanks for delivering a better plant I am stool frustrated about the quality of your original delivery. I feel that you should credit me for this order, At least half for all this dissatisfaction. The customer should be pleased with the order
Responded To By:
Bruce McShan / President
Bruce McShan / President
Jun 10, 2023
We are so sorry this was not what you expected. Thank you for allowing us to fix the issue beyond a replacement!
Reviewed By:
Joyce Tarpley
Joyce Tarpley
Jun 2, 2023
I am a bit disappointed because the flowers don't match the beauty of the image on your website. Also, it's smaller than I thought it would be. For $126.00, I expected a bit more. I should have asked for a measurement regarding the size. Next time I will.
Reviewed By:
Babette
Babette
Jun 2, 2023
Plant gets 5 stars. Pricing gets 1 star. I was totally dismayed that you charge $5 for a ribbon! Are you going to start charging for the containers also? I will re-think sending flowers/plants in the future, especially locally. The plant, ribbon, soil and a nice ceramic planter would have been 1/2 the price. Delivery would have taken me 30 min.
Responded To By:
Bruce McShan / President
Bruce McShan / President
Jun 10, 2023
We apologize for any inconvenience! Thank you for allowing us to fix this issue for you and make it right!
Reviewed By:
Mickey Boroughs.
Mickey Boroughs.
Jun 2, 2023
There's a big gap in the middle of arrangement that looks like they just ran out of flowers. All flowers at bottom just bunched together. Person who did this needs more training. Gladiolus we're not even open to add to arrangement. Last 2 I got like this were very pretty. Disappointed !
Reviewed By:
June Henderson
June Henderson
May 26, 2023
Not what I order order was for roses color of rainbow yellow rose with yellow stem. Red rose with red stem etc !!!!!?
Reviewed By:
Pat prusha
Pat prusha
May 22, 2023
I asked for small flowers, no roses. There were just a few flowers in the arrangement.