McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 69715 reviews | Star Rating: 4.69
5 Star ★★★★★ |
59,290
|
85.05% |
4 Star ★★★★☆ |
4,524
|
6.49% |
3 Star ★★★☆☆ |
2,361
|
3.39% |
2 Star ★★☆☆☆ |
1,493
|
2.14% |
1 Star ★☆☆☆☆ |
2,047
|
2.94% |

All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 2 star reviews. Show all reviews
Reviewed By:
Lana Valenta
Lana Valenta
Dec 21, 2022
I saw this in person. Was not so impressed. It did not look completed. It was not balanced, had spaces that were open in person. Vase was whimpy! My friend has serious cancer, I wanted it to bring joy and balance. I do appreciate the photo.
Responded To By:
Dec 21, 2022
Lana, please call us at 214-324-2481 so that we can make this right for you. we are sincerely sorry! We appreciate your honest feedback and your business. We look forward to hearing from you soon!
Reviewed By:
Katherine Wehunt
Katherine Wehunt
Dec 20, 2022
Other flowers looked pretty until About the 3rd day. Evidently it was 3 plants in one pot. And several branches just stuck in the pot. So, after a short time, it looked awful! Not a long-term flower like a poinsettia should be.
Responded To By:
Dec 21, 2022
Katherine, please call us at 214-324-2481 so that we can make this right for you. we are sincerely sorry! We appreciate your honest feedback and your business. We look forward to hearing from you soon!
Reviewed By:
Vickie Harrison
Vickie Harrison
Dec 12, 2022
I have bought prettier fuller poinsettias at walmart. This looks old and tired. Disappointed-again
Responded To By:
Dec 12, 2022
Please give us a call at 214-324-2481 and we would be happy to help. We are so sorry you are disappointed and would like to make it right. Thanks, Vickie!
Reviewed By:
Gaye Borders-Crosby
Gaye Borders-Crosby
Dec 10, 2022
I asked for a different color ceramic pot. Received call from 2 different people. Savannah last one. Told her I was driving there to see the pots as I did not want white. Got there and this was shown to me. I spent gas driving through traffic. You guys seem to do this every time. Pretty disappointing during already stressful times. Appreciate the fact you filled my order and getting it delivered. Think it's very important you guys follow the customer's order requests first. Not your own.
Reviewed By:
mark Wilson Stout
mark Wilson Stout
Dec 8, 2022
Long time customer and I have never complained before. But I thought it would not be difficult to send purple and white flowers. Unfortunately, I was wrong. The first picture sent (thankfully not delivered) did not include purple flowers, but instead, pink flowers. My wife described the all white arrangement (since purple was not an option) as a funeral arrangement (just missing the cross). Love the job that you guys do, but would have preferred just being told up front that my request could not be met so I could contact another florist.
Responded To By:
Dec 12, 2022
Mark, not sure if you have given us a ring, but please do so and we would be more than happy to help! 214-324-2481. Thanks so much!
Reviewed By:
Kay Wynn
Kay Wynn
Dec 7, 2022
THe flowers you sent were lovely, HOWEVER, they are NOT what I ordered. I ordered Pink carnations and was assured you had them in stock at the time I ordered htem.
Responded To By:
Dec 7, 2022
Those are actually hot pink carnations! They looked a bit better than the light pink. We are so sorry you are disapointed! Please give us a call! 214-324-2481. Thank you!
Reviewed By:
Carol Norcross
Carol Norcross
Dec 7, 2022
Plant was ok. I was expecting it to be more full. I called and ask to change the card. It was not corrected. Thanks.
Responded To By:
Dec 7, 2022
Please give us a call and we would be happy to make it right for you! Thanks so much! 214-324-2481.
Reviewed By:
Dennis Domstead
Dennis Domstead
Dec 1, 2022
Seems like a lot of greenery for just having raised your rate
Responded To By:
Dec 2, 2022
Dennis, if you haven't done so already, please give us a call at 214-324-2481 and we would be happy to make this right for you in whatever way you see fit! We appreciate your honest feedback and value your business! Thank you!
Reviewed By:
Kenneth Knoerr
Kenneth Knoerr
Dec 1, 2022
The picture on the website had more flowers. The one you prepared for me does not look as good. Can you correct it?
Responded To By:
Dec 1, 2022
Please give us a call and we would happy to help you! 214-324-2481. Thank you!
Reviewed By:
Adri
Adri
Nov 27, 2022
What was delivered did not look like what was pictured when ordering.
Responded To By:
Nov 28, 2022
Please give us a call if you haven't already so we can make this right for you in whatever way you see fit! We are sorry you were disappointed! Our phone number is 214-324-2481, and we look forward to correcting this for you. Thanks so much!
Reviewed By:
Donna Walker
Donna Walker
Nov 26, 2022
My special instructions were for a red bow to be put in the floral arrangement. There is not one. It's beautiful, but not how I ordered it.
Responded To By:
Nov 28, 2022
Please give us a call if you haven't already so we can make this right for you in whatever way you see fit! We are sorry you were disappointed! Our phone number is 214-324-2481, and we look forward to correcting this for you. Thanks so much, Donna!
Reviewed By:
Lori Rollo McCabe
Lori Rollo McCabe
Nov 25, 2022
Hi McShan, I love getting the photo, but a bit disappointed. Expected some red berries, red foliage and doesn't look professionally put together like the website pic.
Responded To By:
Nov 25, 2022
Please give us a call so that we can make this right for you in whatever way you see fit! We are so sorry you are disappointed! We appreciate your honest feedback and your business. 214-324-2481
Reviewed By:
Davis Funeral Home - Barbara Davis
Davis Funeral Home - Barbara Davis
Nov 21, 2022
spary was missing some flowers and didnt like the leaves
Responded To By:
Nov 22, 2022
Please give us a call at 214-324-2481 if you haven't already and we would be happy to assist! Thank you!
Reviewed By:
Kendra Crockett
Kendra Crockett
Nov 17, 2022
The picture on the website has a lot more flowers and a lot more blue flowers. It is also not near as full. Some of the flowers in the ours are still green and are tilted down.
Responded To By:
Nov 17, 2022
Again, thank you for allowing us to correct this issue! We appreciate you, Kendra!
Reviewed By:
O
O
Nov 16, 2022
Not as pretty as the picture. Second time this has happen and McShan has not been up to par with their flower presentation. Will give you guys one more try. If you fail again I will take my business elsewhere as it seems that your standards have gone way due. down.
Reviewed By:
Dee Russell
Dee Russell
Nov 4, 2022
No, I do not like this at all for the price I paid. This won't work for me. Not full enough.
Responded To By:
Nov 5, 2022
Dee, if you haven't done so already, please give us a call at 214-324-2481 and we would be happy to assist! We appreciate your feedback and would be happy to make it right for you in whatever way you see git! Thanks!
Reviewed By:
Debbie Coffman, Animal Hospital of Frisco
Debbie Coffman, Animal Hospital of Frisco
Nov 3, 2022
This does not look like the picture online when you are choosing what to order. I would not have chosen this.
Responded To By:
Nov 4, 2022
Hey Debbie, I replied to you on your newer reply! Give us a ring! 214-324-2481. Thanks!
Reviewed By:
Roxie Pride
Roxie Pride
Oct 29, 2022
This arrangement was highly disappointing. I expected more for $125+ delivery and tax.
Responded To By:
Oct 29, 2022
Hi Roxie! I see where we have filed a service ticket for you and we are just awaiting your response! We are so sorry you are disappointed. We appreciate your business and your feedback! Thank you!
Reviewed By:
Pamela Paschall
Pamela Paschall
Oct 24, 2022
Thank you for sending a photo. This let me know that you did not tell me the truth! This is pathos ivy and not the ivy that I ordered. I asked if the ivy I ordered was in stock and was told that it was! I am disappointed!
Responded To By:
Oct 25, 2022
If you haven't done so already, please give us a call at 214-324-2481 and we would be happy to make this right for you in whatever way you see fit! We appreciate your feedback and your business! Thanks!
Reviewed By:
Vicki Looney
Vicki Looney
Oct 21, 2022
So disappointed…the original photo was bright and cheerful looking. The actual arrangement is dark and depressing looking.
Responded To By:
Oct 21, 2022
Please give us a call at 214-324-2481 and we would be happy to make this right for you in whatever way you see fit! We are sorry you are disappointed! We look forward to correcting this issue for you, Vicki! Thanks so much!
Reviewed By:
Dallas Cardiac Associates
Dallas Cardiac Associates
Oct 13, 2022
Arrangement looks nice but do not think it looks like the picture we were trying to get it to look like - thought it would have had more "pink" (instead of red) and lighter purple instead of dark. The photo looks very dark so it is hard to tell.
Responded To By:
Oct 13, 2022
Please give us a call at 214-324-2481 so we can make this right for you! We are sorry you are a bit disappointed! We appreciate your feedback and value your business! Thanks!
Reviewed By:
Sharon Stewart
Sharon Stewart
Oct 6, 2022
For $200+I would have expected more red, white and blue flowers in a patriot spray that was overwhelmed by greenery which I was not informed would be part of the spray. I am basing my opinion on the pic you sent me as I was unable to attend the funeral. You have very few pics on the website to go by and they are not dominated by greenery.
Responded To By:
Oct 6, 2022
Please give us a call at 214-324-2481 and we would be happy to make this right for you in whatever way you see fit! We are sorry it didn't meet your expectations!
We value your business and your feedback! Thanks so much!
We value your business and your feedback! Thanks so much!
Reviewed By:
Denise Walker
Denise Walker
Oct 4, 2022
Looks nice. However, I was told you had dinosaur and car balloons for boy - I request something pink for a little girl, like a unicorn balloon. I wanted something larger and more girlish....
Responded To By:
Oct 5, 2022
Please give us a call at 214-324-2481 and we would be happy to make this right for you in whatever way you see fit! We are sorry you are disappointed. We appreciate your business and your feedback! Thank you!