McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 71078 reviews | Star Rating: 4.69
| 5 Star ★★★★★ |
60,527
|
85.16% |
| 4 Star ★★★★☆ |
4,577
|
6.44% |
| 3 Star ★★★☆☆ |
2,394
|
3.37% |
| 2 Star ★★☆☆☆ |
1,513
|
2.13% |
| 1 Star ★☆☆☆☆ |
2,067
|
2.91% |
Real Customers, Real Reviews
All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Reviewed By:
C C
C C
Jun 23, 2025
The ordering process was seamless, and their customer service was outstanding. I especially appreciated receiving a photo of the final bouquet before it was delivered — a thoughtful touch that gave me complete confidence in my order.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jun 24, 2025
Thank you for the wonderful review. We strive in every part of the service to make sure that our customer's are delighted with what we provide.
Reviewed By:
Julie Mosley
Julie Mosley
Jun 23, 2025
I love this beautiful Orchid!!! I love the color and the design! I know my friend will love it, too!!! Thank you for delivering it to her today.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jun 24, 2025
Thank you, Julie, for the five-star review. We really appreciate it. You really made our day. We think you're a great customer, and we look forward to doing business with you again in the future.
Reviewed By:
Gracie McMurrey
Gracie McMurrey
Jun 23, 2025
Beautiful! I can always count on McShan to produce quality and beautiful work. Thank you!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jun 24, 2025
Thank you Gracie! We do strive to create beautiful arrangements for our customers. We want to ensure that your McShan arrangement shows you care!
Reviewed By:
Renata Huggins
Renata Huggins
Jun 22, 2025
Thank you for such beautiful flowers and great, accommodating communication!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jun 24, 2025
Thank you so much for the 5-star review. We are so glad you were happy with your order and delivery.
Reviewed By:
Vickie Powell
Vickie Powell
Jun 22, 2025
Flowers were gorgeous (as usual) and the little cakes were terrific !!! Love the picture idea. The drivers are always so friendly and helpful
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jun 24, 2025
Hi Vickie, we are happy that you were satisfied with your order and we hope you enjoy the beautiful flowers, the delicious cakes, and the great idea we sent you as a picture. Thank you. We hope to see you again, and we appreciate your patronage of our company.
Reviewed By:
Ruth Foster
Ruth Foster
Jun 22, 2025
Beautiful and delivered promptly.i love the idea of sending the photo.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jun 24, 2025
Thank you Ruth Foster for your review. We are happy you were satisfied with our services.
Reviewed By:
Eddie Gonzales
Eddie Gonzales
Jun 22, 2025
The most beautiful flower collection
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jun 24, 2025
Eddie, we're glad that you enjoy the flowers, and we appreciate your positive feedback. We're committed to providing you with the best floral experience possible, and we are grateful for your support. Thank you for choosing our services!
Reviewed By:
Marguerite Trapp
Marguerite Trapp
Jun 22, 2025
Very courteous gentleman delivered the most beautiful flower arrangement. The work of an artist, no doubt! McShan florist is always the best. Thank you
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jun 24, 2025
Thank you, Marguerite, for the review and acknowledging the courtesy and professionalism of our delivery driver.
Reviewed By:
Tim Nichols
Tim Nichols
Jun 22, 2025
They were beautiful
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jun 24, 2025
Hi Tim. Thanks so much for taking the time to submit a review. We're grateful to have you as a satisfied customer. We really appreciate your kind words about the flowers, too.
Reviewed By:
Susan Soultanian
Susan Soultanian
Jun 21, 2025
Very pleased with this beautiful dish garden❣️Great selection of freshest blooming plants, very full and perfectly arranged❣️5 stars +++
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jun 24, 2025
Susan, thank you for the nice review. We strive to please our customers with the best selections of fresh blooming plants. We also strive to create full and perfectly arranged arrangements.
Reviewed By:
Rebecca
Rebecca
Jun 21, 2025
The flowers were a gift for my birthday and they were beautiful!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jun 21, 2025
Happy Birthday, Rebecca!! Our hope is that the flowers were beautiful and that they made your birthday even more special. Enjoy your special day!
Reviewed By:
Marco
Marco
Jun 21, 2025
Thank you for resolving my issue with this arrangement previously. A nice lady on the phone called me almost instantly. I explained how I was not pleased with the volume the arrangement had compared to what was shown on the wbsite. She was very understanding and not making the customer feel like they are in the wrong like everywhere else. I give this a 5 star for customer service for sure. This make me feel better about my gift purchase.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jun 21, 2025
Thank you so much for the very kind words, Marco. We strive for the best customer service, and we appreciate that you recognize our efforts. Thank you for being such a valued customer, and we look forward to serving you again in the future.
Reviewed By:
Johnny Brown
Johnny Brown
Jun 21, 2025
Perfect
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jun 21, 2025
Thank you, Johnny. We appreciate the kind review.
Reviewed By:
Veronica Mosley
Veronica Mosley
Jun 21, 2025
Good looking plant. Appreciate getting photo of order - good idea.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jun 21, 2025
Thank you, Veronica Mosley. We strive to give our customers the best possible service.
We appreciate you taking the time to write a review and thank you for choosing McShan.
We appreciate you taking the time to write a review and thank you for choosing McShan.
Reviewed By:
Marco Cruz
Marco Cruz
Jun 21, 2025
The arrangement appears to be missing several key elements: The purple orchids are much fewer in number and don't provide the full, vibrant look shown online. The red anthuriums lack the same richness and green shading seen in the website photo. Overall, the arrangement looks noticeably less full and colorful, and the composition feels sparse and less balanced. I understand some variation can happen with floral arrangements, but this seems like a substantial downgrade in both presentation and value.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jun 21, 2025
Thank you for reaching out, Marco, with your feedback! We appreciate that you took the time to make us aware of this problem so that we can work on fixing it for you. Do not hesitate to contact us again if you have any further concerns, as we are here to discuss them with you.
Reviewed By:
Rick
Rick
Jun 21, 2025
Another great job by McShan!!!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jun 21, 2025
Thank you Rick for the 5-star review we strive to create. We always appreciate your feedback, so thank you for taking the time to give us the best review. It really inspires us to keep striving to create the best content possible.
Reviewed By:
Belinda Miller
Belinda Miller
Jun 21, 2025
Great
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jun 21, 2025
Thank you Belinda Miller for the 5-star review!
Reviewed By:
Richard Williams
Richard Williams
Jun 21, 2025
Very nice arrangement flowers were healthy good job.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jun 21, 2025
Thank you Richard. We strive to create beautiful fresh arrangements for all our customers. We want to make sure that you are happy and satisfied with your purchases. We appreciate your patronage and will strive to make sure you continue to be satisfied with the quality of our work.
Reviewed By:
Marguerite Delgado
Marguerite Delgado
Jun 21, 2025
They are so beautiful!!! I have never seen such a magnificent bouquet of flowers!!! MyVery colorful and beautiful!!! My sisters did a great job picking out such beautiful flowers!!!!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jun 21, 2025
Marguerite, we are so happy to hear that you love the arrangement! We really appreciate you telling us that you think the flowers are “so beautiful” and that you’ve “never seen... More
Marguerite, we are so happy to hear that you love the arrangement! We really appreciate you telling us that you think the flowers are “so beautiful” and that you’ve “never seen such a magnificent bouquet of flowers.” Thanks for letting us know. We look forward to providing you with amazing flowers and flower arrangements in the future.
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Reviewed By:
Jeannine fairly
Jeannine fairly
Jun 21, 2025
Looks great. But the back had a different spiky plant on display online. I like mother in laws tongue needed to be taller. Thank 😊
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jun 21, 2025
Thank you Jeannine we appreciate the 5 stars. If you are not fully satisfied just give us a call and let us know how we can help.
Reviewed By:
Megan
Megan
Jun 21, 2025
If there's any way we can replace the red ribbon with white, or ivory that would be awesome.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jun 21, 2025
We are working to get this changed for you, Thank you for letting us know.
Reviewed By:
Elizabeth Brown
Elizabeth Brown
Jun 21, 2025
Beautiful!!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jun 21, 2025
Thank you Elizabeth for the 5 star review, we appreciate it!
Reviewed By:
Linda Smith
Linda Smith
Jun 21, 2025
They are lovely, but I did not order any flowers.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jun 21, 2025
If you can give us a call we can discuss this with you. 214-324-2481
Thank you Linda!
Thank you Linda!
Reviewed By:
Shelley Mckean
Shelley Mckean
Jun 21, 2025
McShans!! You are amazing!! That picture does not do them justice! They are absolutely gorgeous. I am impressed with you every time!!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jun 21, 2025
Thank you Shelly Mckean, we appreciate the nice review. We strive to create beautiful arrangements. Thank you for the nice review, it means a lot to us!
Reviewed By:
R. Nguyen
R. Nguyen
Jun 21, 2025
Beautifully arranged and delivered with care
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jun 21, 2025
Thank you R. Nguyen for your nice review. We appreciate you taking the time to share your comments with us. We hope to see you again soon.
