McShan Florist, Dallas, TX - Customer Flower Reviews

10311 Garland Road
Dallas, TX 75218
+1 (214) 324-2481
www.mcshanflorist.com

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Total reviews: 69714 reviews | Star Rating: 4.69
5 Star ★★★★★
 
 
59,289
 85.05%
4 Star ★★★★☆
 
 
4,524
 6.49%
3 Star ★★★☆☆
 
 
2,361
 3.39%
2 Star ★★☆☆☆
 
 
1,493
 2.14%
1 Star ★☆☆☆☆
 
 
2,047
 2.94%
Real Customers, Real Reviews

All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.

Showing 3 star reviews. Show all reviews

★★★★★
Reviewed By:
Steph
Mar 31, 2020
I will say that Stephanie made the planning process so easy and comfortable, and able to make changes on the fly. however, I was disappointed with my bridal bouquet. While it looks lovely in this picture here, as soon as we took it out of it's delivery bo
★★★★★
Reviewed By:
Sulema Ojeda
Mar 26, 2020
This was premium? it looks like standard
★★★★★
Reviewed By:
Sandra Wilson
Mar 14, 2020
I believe this could have had more red carnations in this arrangement and it would look so much fuller.
★★★★★
Reviewed By:
Janice Beck
Mar 11, 2020
It doesn't look very cheerful. I don't like the orange or the light purple/violet colors. I thought they would be bright vibrant colors like the yellow blue and dark purple ones. I love those.
Responded To By:
Customer Service / C.S.
Mar 11, 2020
Thank you Janice for your review, we took the arrangement back to the designer and made the changes you've asked for and changed the date and address. please contact help@mcshan.com with any other questions or concerns.
★★★★★
Reviewed By:
Gwen
Mar 10, 2020
These were fine, I guess. I asked for a vibrant arrangement because she was a vibrant woman, but these were the blandest flowers in the chapel. No offense, but it was disappointing. I mentioned orange and blue and got primarily white and yellow.
★★★★★
Reviewed By:
Louis Marotta
Mar 10, 2020
I purchased the larger 55.00 display instead of the 35.00 one. It seems like there's not much difference between the two from the picture sent to me. Yes, the assortment is beautiful as always from McShan, but a bit less than what I expected. 40 year cust
★★★★★
Reviewed By:
Rebecca
Mar 10, 2020
The arrangement online is much prettier than the delivered item. This one is much less pink.
Responded To By:
Customer Service / C.S.
Mar 10, 2020
Rebecca, Thank you so much for speaking with us. We were happy to make the requested changes and we have sent you a new photo of your arrangement!
★★★★★
Reviewed By:
Rose-less bouquet
Mar 9, 2020
Paid additional to upgrade flowers and make a fuller bouquet, but didn't even get the roses that were advertised in the standard arrangement. Just a bunch of carnations yellow and peach. Very disappointing since this was for our Executive Admin who does s
★★★★★
Reviewed By:
JUlianne Biehl
Mar 9, 2020
It looks smaller than the picture on the website and as described to me on the phone . NO trailing vine to elongate the appearance.No taller plants to add height. does it look ss if it cost much? It is coming from a group. McShans jas never disap
★★★★★
Reviewed By:
Anga Sanders
Mar 9, 2020
Arrangement did not look like it did on the website. Smaller than expected.
★★★★★
Reviewed By:
Suzanne Anderson
Mar 9, 2020
It's Ok. Smaller than I expected. I thought I bumped up the price by $10 to have more flowers? But I appreciate you delivering on time and this follow-up. Thanks.
Responded To By:
Customer Service / C.S.
Mar 9, 2020
Hi Suzanne, The arrangement is fuller than it may appear in the photo. We would be happy to discuss this further with you. Please contact us at help@mcshan.com or 214-324-2481. Thank you for your feedback!
★★★★★
Reviewed By:
Nancy
Mar 4, 2020
The picture is blurry. I can't really tell.
★★★★★
Reviewed By:
JN
Mar 3, 2020
Thought your supposed to get six roses, I only see five. Overall arrangement looks stalky and not full.
Responded To By:
Customer Service / C.S.
Mar 3, 2020
The arrangement does have 6 roses, the arrangement was designed to be beautiful from angles, so you are unable to see the entire presentation. If you would like to discuss your order further, please contact us at help@mcshan.com or 214-324-2481. Thank you for your feedback!
★★★★★
Reviewed By:
Debra Hall
Mar 2, 2020
Nice, but dark in the very center at the top,it could have looked a little more cheerful, for a 6 year old little girl, and you did not add a bow like you said you would. But thank you all for what you did do.
★★★★★
Reviewed By:
Jacqueline Vaughn
Mar 2, 2020
I expected the plant to be fuller.
Responded To By:
Customer Service / C.S.
Mar 2, 2020
Jacqueline, This is our 6" ivy pole, often our pictures rarely do the arrangement justice. If you would like to discuss this further, please contact us at help@mcshan.com or 214-324-2481. Thank you for your feedback!
★★★★★
Reviewed By:
Me
Feb 29, 2020
Not as colorful as I'd hope
★★★★★
Reviewed By:
Charlotte
Feb 29, 2020
Ok. A little lopsided. Vase seems small for arrangement.
★★★★★
Reviewed By:
Linda Holmes
Feb 29, 2020
Was told it would look EXACTLY like picture on your website. In addition it pretty much states that on your website. What I loved about arrangement on web was all the ‘babies breaths” It doesn't look like you put any “babies breath” in my arrangement
★★★★★
Reviewed By:
Lori Pipkins
Feb 27, 2020
Not as full on the right side (looking from the front of vase) as i thought it should be
Responded To By:
Customer Service / C.S.
Feb 27, 2020
Thank you very much for your feedback, Lori. I just left you a voice message. We would be happy to discuss the arrangement with you. You can contact us at 214-324-2481 or at help@mcshan.com. Thanks very much!
★★★★★
Reviewed By:
Deborah Yates
Feb 27, 2020
We are a very long time customer of McShan's and we can sincerely say we have never been disappointed with any past order. This is a pretty Azalea, but not the normal quality we are accustomed to from McShan's. We are hoping it is the angle of the pictu
Responded To By:
Customer Service / C.S.
Feb 27, 2020
Thank you very much for the feedback, Deborah. We appreciate it. Definitely let us know if you are not pleased with the plant after you see it. We will be happy to replace it if requested!
★★★★★
Reviewed By:
Jeff
Feb 27, 2020
Was a little disappointed in the size of the arrangement, expected a little more for the price, as well as coming from McShan's.
Responded To By:
Customer Service / C.S.
Feb 27, 2020
Thank you for speaking with us about this Jeff. We are working on remedying the situation!
★★★★★
Reviewed By:
Mai Brown
Feb 26, 2020
I requested pinks and reds. Didn't say yellow or orange. Beautiful arrangement.
Responded To By:
Customer Service / C.S.
Feb 26, 2020
Thank you very much for speaking with me about this, Mai. We appreciate you ordering from us, and your understanding about the colors used for your arrangement!
★★★★★
Reviewed By:
Rhegar
Feb 25, 2020
Doesn't present itself as a deluxe order. I paid for half dozen roses.
Responded To By:
Customer Service / C.S.
Feb 25, 2020
Thank you very much for speaking with us about your order! As we discussed, the arrangement does have 6 roses (sorry this does not show from the picture), and two stems of lilies. It was filled to value for your deluxe order, and we hope the recipient enjoys the flowers!
★★★★★
Reviewed By:
RitaP
Feb 25, 2020
The online pic has Eucalyptus and accent flowers. What was delivered was plain flowers with greenery. Not impressed for what I paid.
Responded To By:
Customer Service / C.S.
Feb 25, 2020
Hello Rita - Thank you for your feedback! I just left a message on your voice mail. Please contact us at your convenience so we can discuss your order. Thanks so much! 214-324-2481
★★★★★
Reviewed By:
Sarah
Feb 22, 2020
The flowers were pretty but I asked for blue and white with feminine accents (the last part was a suggestion by your sales person). There wasn't really any blue. Not even enough to be considered a main flower. These were for my sister's funeral. Her favor
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