McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 69715 reviews | Star Rating: 4.69
5 Star ★★★★★ |
59,290
|
85.05% |
4 Star ★★★★☆ |
4,524
|
6.49% |
3 Star ★★★☆☆ |
2,361
|
3.39% |
2 Star ★★☆☆☆ |
1,493
|
2.14% |
1 Star ★☆☆☆☆ |
2,047
|
2.94% |

All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 3 star reviews. Show all reviews
Reviewed By:
Janice Chapman
Janice Chapman
Feb 19, 2020
I went in person to florist to order a casket spray and an easel spray for my mom's funeral. The order for the casket spray was totally wrong so it had to be redone. It was late to the visitation. I don't see how this happened. I spent over $800 on flow
Reviewed By:
Southern Enterprises
Southern Enterprises
Feb 18, 2020
the online photo had some purple for a little added color included in it. This is pretty, but we chose an arrangement based on an online photo. This photo doesn't have any color with the white roses, it just all white, but it will do.
Reviewed By:
Brett
Brett
Feb 18, 2020
Paid for the premium upgrade and don't think that is what was delivered. When you pay $150 for some roses you expect better.
Reviewed By:
Jim Satery
Jim Satery
Feb 17, 2020
Not that great this time, 4 days later and still waiting for the Lilly's to open. 50 years dealing with McShans, first time I have been unimpressed, especially for $150.00 arrangement.
Reviewed By:
Bishop
Bishop
Feb 17, 2020
The flowers arrived on time and arranged beautifully. Three days later, the small purple flowers have opened up but the rest of the buds are still closed. Disappointing compared to many other bouquets previously received from McShan.
Reviewed By:
Mark Brown
Mark Brown
Feb 15, 2020
Very efficient delivery as usual. Not as bright or full as expected. Operator was very on point as they usually are but made an error in repeating delivery address on the phone. Long-time customer, not up to McShan's standards.
Reviewed By:
Jill Reitmeyer
Jill Reitmeyer
Feb 14, 2020
I believe that I asked for no Lillies in the arrangement. I understand that these are inexpensive and large so that they make good filler for arrangements, but please find something else to use in rose arrangements. I'd rather pay a little more than to “
Reviewed By:
Carolyn
Carolyn
Feb 14, 2020
There is suppose to be additional purple flowers as well according to the picture on your website. Seems like an awful lot of greenery. Can we please fix this. Maybe add some baby breath.
Reviewed By:
Gloria Guevara
Gloria Guevara
Feb 14, 2020
I thought it was supposed to have 6 Rose's. Need to show off Rose's tok much greenery
Reviewed By:
Donna Roberts
Donna Roberts
Feb 14, 2020
I hope this has the 12 roses that were pictured when I ordered. It is hard to tell from this picture. 6pm and still no flowers
Reviewed By:
Phyllis
Phyllis
Feb 13, 2020
Pretty but this picture looks like it only has 1 red rose. Ordered arrangement with 6 pink & 6 red.
Reviewed By:
JT
JT
Feb 13, 2020
The vase floral arrangement already looks wilted. The carnation arrangement looks very nice. Can something be done now to fix the wilted flowers before sending out?
Reviewed By:
Me
Me
Feb 7, 2020
I would NOT have used WHITE FILLER with white roses!!!!
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Feb 7, 2020
Thank you for speaking with us about this order. We were happy to change the filler flowers for you!
Reviewed By:
Terry
Terry
Feb 5, 2020
Looks pretty small.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Feb 5, 2020
Terry, We have left you a voicemail to discuss your order. Please contact us at help@mcshan.com or 214-324-2481. Thank you!
Reviewed By:
Sherrie Weir
Sherrie Weir
Feb 2, 2020
The arrangement is pretty, however, I thought there would be more blooming flowers with some red.
Reviewed By:
Carolyn
Carolyn
Jan 31, 2020
Not as full as I would have like. But it had nice healthy green leave. Yes love getting picture. Thank u.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Jan 31, 2020
Thank you for speaking with us about the plant, Carolyn. I regret that we were not in time to make a replacement. The plant that we sent is very healthy, however, and we hope that the recipient enjoys it.
Reviewed By:
Cordia York
Cordia York
Jan 29, 2020
Thought it would be a larger fuller plant for $55.00 Thank you anyway
Responded To By:
Bruce McShan / President
Bruce McShan / President
Jan 29, 2020
Thank you for speaking with us about this, Cordia. We are happy to be replacing the plant for you with a fuller one.
Reviewed By:
Alicia Gonzalez
Alicia Gonzalez
Jan 21, 2020
I see no grapes or bananas.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Jan 21, 2020
Alicia, Substitutions within a basket may be made with items of greater or equal value if necessary to guarantee freshness. If there is anything we can do to assist you further, please contact us at help@mcshan.com or 214-324-2481. Thank you!
Reviewed By:
Adrian Sutton
Adrian Sutton
Jan 17, 2020
Doesn't look quite like the picture, but this will be ok. Also thought the lily's would be stargazers, but these pink are ok also.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Jan 17, 2020
Thank you for speaking with us about the arrangement. We are glad that you were pleased with it.