McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 69176 reviews | Star Rating: 4.68
| 5 Star ★★★★★ |
58,793
|
84.99% |
| 4 Star ★★★★☆ |
4,508
|
6.52% |
| 3 Star ★★★☆☆ |
2,351
|
3.40% |
| 2 Star ★★☆☆☆ |
1,485
|
2.15% |
| 1 Star ★☆☆☆☆ |
2,039
|
2.95% |
Real Customers, Real Reviews
All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 4 star reviews. Show all reviews
Reviewed By:
LisaBeth Klein
LisaBeth Klein
Mar 8, 2025
I like getting a photo. Honestly, it's a little more reds to me than really purple but I'm sure he'll love it and that's what matters it doesn't matter what I think
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 8, 2025
This is all shades of purple. The picture does not do the arrangement justice. I feel once seen in person you will love it; however, if you are not please give us a call to discuss we are always happy to help.
Reviewed By:
Shedaria Scott
Shedaria Scott
Mar 7, 2025
I paid extra $5 for a Red and Baby Blue Ribbons. School colors. Please give credit for missing Red ribbon. Plant looks good. Thank you
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 7, 2025
We understand that there was an issue with the bow that we didn't deliver correctly. We apologize for that and are working on making things right.
Reviewed By:
Kaylla
Kaylla
Mar 5, 2025
You always do a beautiful arrangements. However, I am a little disappointed this time. I ordered and paid for the little unicorn with the 'Premium' arrangement of flowers. The photo of the one delivered is clearly your 'Standard' arrangement. It's not a major issue but I noticed.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 5, 2025
If you are unsatisfied with your arrangement, please do not hesitate to call our customer service team. We’re always happy to help, and you can reach us at 214-324-2481.
Reviewed By:
as
as
Mar 3, 2025
very pretty
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 4, 2025
Thank you for the review. We always appreciate feedback.
Reviewed By:
Kathy Harrell
Kathy Harrell
Feb 21, 2025
I don't like my selection. It will do.
Reviewed By:
Faye Miles
Faye Miles
Feb 19, 2025
I like the plant
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 20, 2025
Thank you Faye for your kind words, we appreciate your review and hope you will choose McShan Florist for your future floral needs.
Reviewed By:
Gwen Jones
Gwen Jones
Feb 19, 2025
My flower arranagement was lovely as expected from McShan's. However, I was disappointed that they did not last for one week and they did not fully open, as they have in the past.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 19, 2025
Gwen, We apologize if the flowers did not last as long as they usually do, However if you give our customer service team a call when this happen we are able to help. 214-324-2481
Reviewed By:
Harold Vaughn
Harold Vaughn
Feb 14, 2025
Looks great..! Very nice..!!
Reviewed By:
Hong le
Hong le
Feb 14, 2025
Thank you
Reviewed By:
Anthony Chavos
Anthony Chavos
Feb 12, 2025
Deluxe I thought the Lilly had some pink in it as shown in the photo on the website
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 12, 2025
Sorry that you weren't satisfied with your order. We apologize that we had to replace the lilies. If you are not satisfied, you can give our customer service team a call to let us know how you are feeling. Feel free to call us at 214-324-2481. We look forward to speaking with you soon.
Reviewed By:
Terri Crowell
Terri Crowell
Feb 12, 2025
Pretty, thank you. I'll keep you name and number just in case we need you again. I'll refer you also ! Yes, I like the picture. I wondered what it looked like. It's a good idea.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 12, 2025
Hi Terri, thank you for your review. We're happy that you are satisfied with our services, and that you'll call us again in the future. Also, thanks for the referral! It's nice to know that you like the picture, and we're happy to share that with you.
Reviewed By:
Edna Harrison
Edna Harrison
Feb 10, 2025
I specifically requested blue/green hydrangias.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 10, 2025
Edna, We apologize if you are not happy with the pink hydrangea, we were out of the blue. However we are happy to help in anyway if you give us a call at 214-324-2481
Reviewed By:
Linda Roden
Linda Roden
Feb 6, 2025
The picture you showed for this level of order had 3 yellow roses.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 8, 2025
I cannot tell from the picture if there were 3 roses or not. If you can give us a call, we can definitely help. 214-324-2481 Thank you.
Reviewed By:
DANA BELTRAN
DANA BELTRAN
Feb 6, 2025
Thank you for the delivery update! Those look very fresh and produced with care.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 8, 2025
Dana, we appreciate your kind words. Thank you for your business.
Reviewed By:
chevella Oliver
chevella Oliver
Feb 5, 2025
Looks GREAT!!! Thanks!!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 5, 2025
Thank you so much, Chevella! We truly appreciate your review, and it sounds like we delivered exactly what you wanted. We are so happy to hear that you are satisfied with your order. We will do everything we can to continue providing that kind of excellent customer service.
Reviewed By:
Diane Prashasouk
Diane Prashasouk
Feb 4, 2025
The flowers were beautiful. I only marked it down a star because we requested all white flowers for the Teleflora Heavenly peace arrangement. I loved getting a photo to let us know it was arriving. We had a minor issue, only one arrangement was delivered so I was able to call and the person who answered helped me by tracking down the driver and having the second arrangement delivered. All was resolved quickly and am overall satisfied. Thank you!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 4, 2025
Thank you for your order. We apologize that it did not have all white flowers as requested. Please feel free to let our customer service department know at 214-324-2481 if there is anything else we can do to rectify the situation.
Reviewed By:
Burine Searl
Burine Searl
Feb 3, 2025
Beautiful plant
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 4, 2025
Thank you for taking the time to leave us a review. We are happy you like our plants. We hope you continue to order from us in the future.
Reviewed By:
Debbie
Debbie
Jan 28, 2025
Looks a little messy. Would have liked more yellow roses. To represent friendship
Reviewed By:
Ginna Jones
Ginna Jones
Jan 25, 2025
May need to trim the ribbon a bit. Please wait till I pick it up though and see it in person
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jan 25, 2025
Thank you for your review, Ginna. We appreciate your business and look forward to serving you again soon.
Reviewed By:
Sheri Nelson
Sheri Nelson
Jan 24, 2025
Hello! Love getting a photo. Do you have a brighter color? I would prefer something more feminine. Thank you.
Reviewed By:
Maggie Norberg
Maggie Norberg
Jan 24, 2025
Good looking plant
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jan 24, 2025
Thank you Maggie for taking the time to write a review of our business. Your feedback is valuable to us. We're always looking for ways to improve, so if you have any suggestions on how we can make your experience better, please let us know.
Reviewed By:
Erminia Castro
Erminia Castro
Jan 20, 2025
The lady that I spoke to was very polite and very helpful and the plant was very beautiful.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jan 20, 2025
Thank you for taking the time to write a review and for acknowledging the efforts of our sales lady Cynthia. We appreciate your business and look forward to serving you again soon.
Reviewed By:
Philip Kavalam
Philip Kavalam
Jan 17, 2025
The floral arrangement looks very nice
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jan 17, 2025
Thank you for trusting McShan Florist with creating the flowers for your loved one. We know that losing a loved one is never easy, and we appreciate your trust in us to help you say goodbye. Our deepest sympathy goes out to you and your family during this difficult time.
Reviewed By:
Rebecca Johnson
Rebecca Johnson
Jan 13, 2025
Very nice plant. I should have asked for a bow. It was for a death in the family.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jan 14, 2025
Thank you for taking the time to write a review of our business. We appreciate your feedback and will use it to improve our products and services.
Reviewed By:
Penni Chambers
Penni Chambers
Jan 11, 2025
Flowers and ribbons look beautiful. I am not a fan of the balloon, would like to have had something more traditional and pretty. Thank you for sending the photo!!!!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jan 11, 2025
We are so glad you liked the flowers we sent. We understand that you were not happy with the balloon. Please give us a call and we will be happy to help.
