McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 69205 reviews | Star Rating: 4.68
| 5 Star ★★★★★ |
58,821
|
85.00% |
| 4 Star ★★★★☆ |
4,509
|
6.52% |
| 3 Star ★★★☆☆ |
2,351
|
3.40% |
| 2 Star ★★☆☆☆ |
1,485
|
2.15% |
| 1 Star ★☆☆☆☆ |
2,039
|
2.95% |
Real Customers, Real Reviews
All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 4 star reviews. Show all reviews
Reviewed By:
Carla Melcher
Carla Melcher
Apr 16, 2023
The arrangement was very pretty but I was told it would be 14” tall and it clearly was not. I was disappointed it could not be seen from back of church very well.
Responded To By:
Apr 17, 2023
We apologize that the height was not what you expected. Please give us a call at the store 214-324-2481 and we will be happy to find a solution for you.
Reviewed By:
Carolyn Cornwell
Carolyn Cornwell
Apr 16, 2023
Flowers were very nice. Not exactly what the photo showed on your website, but they were nice.
Responded To By:
Apr 17, 2023
Thank you, Carolyn!
Reviewed By:
Breck Mitchell
Breck Mitchell
Apr 15, 2023
Very nice! I am shocked how much flowers cost these days! I know it's not your fault.
Responded To By:
Apr 17, 2023
Thank you, Breck!
Reviewed By:
Noel Wardrope
Noel Wardrope
Apr 15, 2023
The family loved he flowers
Responded To By:
Apr 17, 2023
Thank you, Noel!
Reviewed By:
Patrick
Patrick
Apr 14, 2023
Looks great!
Responded To By:
Apr 14, 2023
Thank you, Patrick!
Reviewed By:
Brenda Risedorf
Brenda Risedorf
Apr 12, 2023
Only added a bunch of big black rocks. 1st one looked better. This is fine to send, but not as nice as the one pictured on your website. Your customer service is excellent, thus the 5 stars.
Responded To By:
Bruce McShan / President
Bruce McShan / President
Apr 13, 2023
Thank you, Brenda!
Reviewed By:
Gail Lester
Gail Lester
Apr 11, 2023
Lovely
Responded To By:
Apr 13, 2023
Thank you, Gail!
Reviewed By:
Veronica
Veronica
Apr 11, 2023
The color of the roses are different from the picture on the website. I would have preferred the richer color depicted on the website. The overall presentation is good. I love receiving a picture of the arrangement!
Responded To By:
Apr 13, 2023
Thank you, Veronica!
Reviewed By:
Betty Dubose
Betty Dubose
Apr 11, 2023
Very nice, thank you.
Responded To By:
Apr 13, 2023
Thank you, Betty!
Reviewed By:
Jane Wylie
Jane Wylie
Apr 9, 2023
The flowers were beautiful but I saw a little brown on some edges. The order was delivered on time.
Responded To By:
Apr 13, 2023
Thank you, Jane! We apologize for the brown edges on any part of the flowers.
Reviewed By:
Dorothy Morris
Dorothy Morris
Apr 8, 2023
Great job.
Responded To By:
Bruce McShan / President
Bruce McShan / President
Apr 13, 2023
Thank you, Dorothy!
Reviewed By:
Nancy Berland
Nancy Berland
Apr 7, 2023
FOLLOW-UP review: Original review:This is nowhere near as pretty as the image on your website. I paid for the Deluxe version of the Lavender in Bloom Bouquet and I did not get what I paid for. Compare the photo here at the left with the image of the Deluxe Lavender in Bloom bouquet on your website. Very disappointed To follow up, I phoned the store, and they are stopping delivery and redoing the bouquet. So I'm amending my review for this service. Also to note, I have used McShan many times before, and until now they have always delivered exquisite arrangements.
Responded To By:
Apr 13, 2023
Thank you, Nancy. If you still have an issue please give us a call at 214-324-2481.
Reviewed By:
Sara West-Bellamy
Sara West-Bellamy
Apr 5, 2023
yes---the arrangement was very nice --and I appreciate you being willing to approximate one from a photo ---I am a big fan of Japanese style flower arrangements and have a hard time finding people who know what it is about--so thank you! the orchids kept falling over but were OK for the service -- and getting a photo was GREAT!
Responded To By:
Apr 13, 2023
We are so happy to hear that you are please with your arrangement! Thank you, Sara!
Reviewed By:
Kelvin L Holman
Kelvin L Holman
Apr 3, 2023
Everything was excellent, from the personal to the beautiful flowers.
Responded To By:
Apr 3, 2023
That is so wonderful to hear! Thank you, Kelvin!
Reviewed By:
LINDA MASON
LINDA MASON
Apr 3, 2023
The Ivy type flowers didn't look healthy.
Responded To By:
Apr 3, 2023
Linda, give us a call at 214-324-2481 and we would be happy to help in any way you see fit! Thank you!
Reviewed By:
Patricia Hicks
Patricia Hicks
Apr 1, 2023
Thank you McShan Florists for creating beautiful spring floral arrangements @ a short notice. These flowers will enhance the space. I wish I had said to add a hint of of spring colors like lilac. Still an array of beauty to help congregants feel the Easter spirit! Thanks
Responded To By:
Apr 3, 2023
You're so welcome, Patricia! Thanks!
Reviewed By:
Teri Judelson, Lake Tahoe, CA
Teri Judelson, Lake Tahoe, CA
Mar 30, 2023
Thank you for promptly delivering this bouquet to my Mom at the hospital. It brightened her room. I would have gladly paid more for one more sunflower or a few more spots of color but there was no option to do so. Seeing a photo is the way the florists here in California do it and it's a nice way to share the moment.
Reviewed By:
Felicia Webster
Felicia Webster
Mar 28, 2023
it's pretty but those are the wrong yellow flower and I don't see the pink roses
Responded To By:
Mar 28, 2023
We sincerely apologize for the issues with your order! Please give us a call at 214-324-2481 and we can make this right for you in whatever way you see fit! We appreciate your feedback, and value your... More
We sincerely apologize for the issues with your order! Please give us a call at 214-324-2481 and we can make this right for you in whatever way you see fit! We appreciate your feedback, and value your business. We look forward to correcting this issue for you, and hope to hear from you soon! Thank you!
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Reviewed By:
Joe Martinez
Joe Martinez
Mar 28, 2023
Very nice
Responded To By:
Mar 28, 2023
Thanks, Joe!
Reviewed By:
Art
Art
Mar 27, 2023
Never a worry when using McShan's! Thanks Cynthia!
Responded To By:
Mar 28, 2023
Thank you, Art!
Reviewed By:
Art
Art
Mar 27, 2023
Always awesome!
Responded To By:
Mar 28, 2023
Thanks again, Art!
Reviewed By:
Yolanda Walter-Wigenton
Yolanda Walter-Wigenton
Mar 25, 2023
I love it. Very pretty.
Responded To By:
Mar 25, 2023
Thank you, Yolanda!
Reviewed By:
Renee Wofford
Renee Wofford
Mar 24, 2023
Beautiful plant but I wanted a blue bow to go along with blue ribbon.
Reviewed By:
Dee Dee Morones
Dee Dee Morones
Mar 23, 2023
Beautiful fresh flowers. Loved the choice of filler.
Responded To By:
Mar 23, 2023
Great! Thanks, Dee Dee!
Reviewed By:
Cheryl
Cheryl
Mar 21, 2023
This plant is beautiful and my friend who received it as a condolence was pleased. It would have been nice to receive an email confirming the delivery was made.
Responded To By:
Mar 22, 2023
You should have gotten a delivery confirmation, they are sent automatically by the system. :) Maybe check your spam folder? Thank you so much for your sweet feedback! We appreciate you, Cheryl! Thanks.
