McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 69210 reviews | Star Rating: 4.68
| 5 Star ★★★★★ |
58,825
|
84.99% |
| 4 Star ★★★★☆ |
4,510
|
6.52% |
| 3 Star ★★★☆☆ |
2,351
|
3.40% |
| 2 Star ★★☆☆☆ |
1,485
|
2.15% |
| 1 Star ★☆☆☆☆ |
2,039
|
2.95% |
Real Customers, Real Reviews
All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 4 star reviews. Show all reviews
Reviewed By:
Squires
Squires
Oct 8, 2022
Mostly what I expected but was hoping for some height, like curly willow/sticks of some kind for $200 drama. It is tropical, what I requested. Charlotte helpful phone personnel.
Responded To By:
Oct 8, 2022
Please give us a call at 214-324-2481 and we would happy to make this right for you in whatever way you see fit! We are sorry you are disappointed. We value your business and your feedback! Thanks!
Reviewed By:
Pat Fortenberry
Pat Fortenberry
Oct 8, 2022
Wish you had put some dark red in the arrangement.
Responded To By:
Oct 8, 2022
Please give us a call at 214-324-2481 and we would be happy to make this right for you in whatever way you see fit! We are so sorry, and appreciate your candor, Pat! Thanks!
Reviewed By:
Dianne May
Dianne May
Oct 6, 2022
The online photo had an accent color. If I would have wanted all white I would have asked for it, otherwise the arrangement is full and nice. i really appreciate getting a photo.
Responded To By:
Oct 6, 2022
Please give us a call at 214-324-2481 and we would be happy to make this right for you in whatever way you see fit! We are sorry it didn't meet your expectations!
We value your business and your feedback! Thanks so much!
We value your business and your feedback! Thanks so much!
Reviewed By:
Daniel Garner
Daniel Garner
Oct 6, 2022
When do the lillies bloom?
Responded To By:
Oct 6, 2022
Hi Daniel! They usually bloom in a couple of days, and it actually helps to make the arrangement last longer! However, if you are disapointed, we will do whatever we need to to make it right! Give us a ring, and we would be happy to help! 214-324-2481
Reviewed By:
Michele Webb
Michele Webb
Oct 5, 2022
Hello! The plant is really pretty. I do enjoy receiving a picture. Very friendly service. The only issue is, I thought it was a GROUP of ivy PLANTS with the orchids, not parts of ivy, that would die soon. I purchased it so she would have a beautiful plant in her office that would live along time. I will ask more questions in future :) Have a great day! Thanks Michele
Responded To By:
Oct 6, 2022
Please give us a call at 214-324-2481 so that we can make this right for you in whatever way you see fit! We are so sorry you were disappointed! We value your business and appreciate your feedback. Thank you so much, Michele!
Reviewed By:
Jaime Juarez
Jaime Juarez
Oct 4, 2022
I got my bouquet today and was happy with the design but the sunflowers had already wilted before I gave it to my gf. Can someone please contact me tomorrow 214-425-3634
Responded To By:
Oct 5, 2022
Please give us a call at 214-324-2481 and we would be happy to make this right for you in whatever way you see fit! We are sorry you are disappointed. We appreciate your business and your feedback! Thank you!
Reviewed By:
Dorothy Robb
Dorothy Robb
Oct 4, 2022
Acceptable
Responded To By:
Oct 5, 2022
Thank you Dorothy, if you would like to speak with someone in customer service, please give us a call at 21432432481 and we would be happy to make this right in whatever way you see fit! We appreciate you, and value your business! Thanks!
Reviewed By:
Gwen Butler
Gwen Butler
Oct 3, 2022
The flowers were very nice.
Responded To By:
Oct 3, 2022
So good to hear, Gwen, thanks!
Reviewed By:
Kennice Gossip
Kennice Gossip
Oct 3, 2022
The arrangements was Beautiful.
Responded To By:
Oct 3, 2022
We are so glad! Thank you Kennice!
Reviewed By:
Niki
Niki
Oct 2, 2022
Always pleased! Awesome service, amazing arrangement!
Responded To By:
Oct 3, 2022
Niki, thank you so much! We appreciate you!
Reviewed By:
Pam Roberts
Pam Roberts
Oct 1, 2022
Overall, I like the spray. I wish it had more roses to fill in the Cross.
Responded To By:
Oct 3, 2022
Pam, if you haven't already, please give us a call at 214-324-2481 and we would be happy to make this right for you in whatever way you see fit! We are sorry you are disappointed and value your business and your feedback.
Reviewed By:
Shirley Dixon
Shirley Dixon
Sep 30, 2022
Great customer service
Responded To By:
Sep 30, 2022
We appreciate you, Shirley!
Reviewed By:
Ann South Ed
Ann South Ed
Sep 28, 2022
I did not know there were yellow flowers, but it is nice.
Responded To By:
Sep 28, 2022
Oh good! Well if you would like to change/edit it, please give us a call at 214-324-2481 and we would be happy to assist! Thanks so much for your order, Ann!
Reviewed By:
Kathy TOberny
Kathy TOberny
Sep 27, 2022
Pleased with the order, as always! I appreciate the photo sent on delivery date. It is always nice to see what is being delivered.
Responded To By:
Sep 27, 2022
It's our pleasure, Kathy! Thank you!
Reviewed By:
Edward Brooks
Edward Brooks
Sep 25, 2022
I saw an arrangement in your cooler that had nice flowers and was approximately 24-30inches high in a tall vase and asked for one like it except not quite so high. I got my wish I guess. I got an arrangement that was 12 inches high stuffed in a squat square jar of a vase. The flowers were all very nice and what I wanted but were not the style of arrangement I expected.
Responded To By:
Sep 27, 2022
Hey Edward! Please give us a call so we can make this right for you! We appreciate your feedback and value your business! 214-324-2481
Reviewed By:
Denise Bohac
Denise Bohac
Sep 23, 2022
Flowers look beautiful! Thank you so much!
Responded To By:
Sep 24, 2022
Our pleasure, Denise!
Reviewed By:
Carla Sanders
Carla Sanders
Sep 22, 2022
It's nice...not as much burnt red color in the background as represented on the website. Hopefully something red blooms on it soon.
Responded To By:
Sep 24, 2022
If you haven't done so already, please give us a call at 214-324-2481 so that we can make this right for you! We are so sorry that we didn't meet your expectations.
Reviewed By:
Dietra Box
Dietra Box
Sep 21, 2022
Beautiful! Thank you for making it right.
Responded To By:
Sep 24, 2022
It's our pleasure! Thank you Dietra!
Reviewed By:
Anita Williams
Anita Williams
Sep 20, 2022
I thought this arrangement would be more full for $120.
Responded To By:
Sep 20, 2022
Please give us a call at 214-324-2481 and we would be happy to make this right for you in whatever way you see fit! Thank you!
Reviewed By:
Margie Rodgers
Margie Rodgers
Sep 18, 2022
Beautiful
Responded To By:
Sep 19, 2022
We agree! Thank you, Margie!
Reviewed By:
Ryan
Ryan
Sep 16, 2022
The recipients LOVED it which is what is most important. From the picture, the flowers seem a bit smushed together. Most of the have long stems so for me I'd want more heighth. It's an extra bonus to receive a photo of the arrangement. Thank you.
Responded To By:
Sep 19, 2022
Thanks for your feedback Ryan, and thank you for your order!
Reviewed By:
Rebecca
Rebecca
Sep 16, 2022
Fresh fruit and great presentation!
Responded To By:
Sep 16, 2022
Wonderful! Thank you Rebecca!
Reviewed By:
Bernadette Moore
Bernadette Moore
Sep 15, 2022
Nice.
Responded To By:
Sep 15, 2022
Thanks, Bernadette!
Reviewed By:
CC
CC
Sep 12, 2022
I really appreciate that McShan sent an additional bouquet of flowers after I expressed disappointment in the first arrangement that I sent as a birthday gift. They were extremely nice and listened to my complaints about the size of the actual arrangement vs. what was delivered. Thanks for your professionalism.
Responded To By:
Sep 13, 2022
It's our pleasure! Thank you for allowing us to correct your issues! We appreciate you!
Reviewed By:
Carol Shipley
Carol Shipley
Sep 12, 2022
The description was different than the actual arrangement (see description below) in that it was not mostly white flowers. Nonetheless, the arrangement was beautiful and delivery was excellent. Product Information: EASEL SPRAY FOR A MAN NICE AND FULL WITH TOUCHES OF PURPLE AND YELLOW AMONG MOSTLY WHITE FLOWERS WITH MIXED GREENERY AND SOME CURLY WILLOW
Responded To By:
Sep 13, 2022
So glad you understand our substitutions policy, Carol! We appreciate you!
