McShan Florist, Dallas, TX - Customer Flower Reviews

10311 Garland Road
Dallas, TX 75218
+1 (214) 324-2481
www.mcshanflorist.com

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Total reviews: 69190 reviews | Star Rating: 4.68
5 Star ★★★★★
 
 
58,806
84.99%
4 Star ★★★★
 
 
4,509
6.52%
3 Star ★★★☆☆
 
 
2,351
3.40%
2 Star ★★☆☆☆
 
 
1,485
2.15%
1 Star ☆☆☆☆
 
 
2,039
2.95%
Real Customers, Real Reviews

All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.

Showing 4 star reviews. Show all reviews

★★★★
Reviewed By:
Laura McGowan
Oct 14, 2024
It looks beautiful! Thank you.
Responded To By:
Tracy Mayes / Manager
Oct 15, 2024
Thank you Laura!
★★★★
Reviewed By:
Nathan Sacriste
Oct 10, 2024
The sunflowers look a bit rough but nonetheless beautifu and natural. Thank you for y'all's time .
Responded To By:
Tracy Mayes / Manager
Oct 10, 2024
If you are not happy please give us a call to discuss. 214-324-2481
We are happy to help.
★★★★
Reviewed By:
Joanie Carpenter
Sep 17, 2024
I like getting the photos of the flowers that are being delivered. I did expect a little bigger arrangement since I upgraded to the deluxe. However, arrangement is very pretty.
Responded To By:
Tracy Mayes / Manager
Sep 17, 2024
Joanie, We did fill the arrangement to value. If you have any questions or concerns please feel free to call us to discuss. 214-324-2481 Thank you!
★★★★
Reviewed By:
PETER AGUIRRE
Sep 17, 2024
Ok let's go with this. More important to make early delivery.
Responded To By:
Tracy Mayes / Manager
Sep 17, 2024
Thank you Peter!
★★★★
Reviewed By:
PETER AGUIRRE
Sep 17, 2024
Thought it would have a little more color. Are these good anniversary flowers? Just asking
Responded To By:
Tracy Mayes / Manager
Sep 17, 2024
Thank you Peter for letting us know. We will fix the flowers and send a new. picture.
★★★★
Reviewed By:
Linda Richard
Sep 15, 2024
Service was good. In the future, an email or text confirmation would help, along with a photo of date and time delivery of flower arrangement was made. Thank-you.
★★★★
Reviewed By:
Diane McDonald/Reunion Church
Sep 13, 2024
The flowers are nice/pretty...just not quite what I expected. It's mostly greenery in a glass jar. It's probably just hard to tell in the picture. Thank you!
Responded To By:
Tracy Mayes / Manager
Sep 13, 2024
Thank you for discussing you arrangement with me. We appreciate you Diane!
★★★★
Reviewed By:
Jo Ann Mayberry
Sep 9, 2024
The arrangement was a lot smaller than the arrangement that was shown on the web site which was suppose to mirror the arrangement I ordered. I received a picture after they had already been delivered.
Responded To By:
Lizbeth DeLaRosa / Sales
Sep 9, 2024
Sorry you were not happy with the arrangement, sometimes substitutions do occur due to the ongoing flower shortages. Please give our customer service team a call and we will be more than happy to make this right for you. 214-324-2481
Thank you, Jo Ann!
★★★★
Reviewed By:
Betty Seaton
Sep 7, 2024
It's Beautiful, just wish it had more White. I requested White and Purple flowers. And I love the idea of getting a photo.
Responded To By:
Tracy Mayes / Manager
Sep 7, 2024
We will take care of that for you Betty. Thank you!
★★★★
Reviewed By:
Ira Beverly Thompson
Sep 6, 2024
I think it beautiful
Responded To By:
Tracy Mayes / Manager
Sep 7, 2024
Thank you Ira!
★★★★
Reviewed By:
Kim Heath
Sep 6, 2024
Stunning flower arrangement and amazing customer service! I deducted a star because the leaves were stapled into the arrangement, and we were unable to "fluff" the arrangement to appear like the order.
Responded To By:
Tracy Mayes / Manager
Sep 6, 2024
We apologize that we had to substitute the green leaf. However if you are not please give us a call at 214-324-2481 and we are happy to help. Thank you Kim!
★★★★
Reviewed By:
Rebecca Turner
Sep 6, 2024
I did like the filler used on previous order out for delivery. I appreciate Susie recalling it to fix the unbalanced look (and possible absence of a rose?) Wish they could have combined the two "looks" or kept some of those pinkish fillers to this vase...and it would have been a beautiful bouquet. Do appreciate the quick and friendly customer service! Thank you, susie (I think sending a photo of what's been ordered/delivered is most helpful!)
Responded To By:
Tracy Mayes / Manager
Sep 6, 2024
Thank you Rebecca!
★★★★
Reviewed By:
Galbraith Andrea
Aug 28, 2024
I thought it would have more flower colors like the online picture but it's lovely tu
Responded To By:
Tracy Mayes / Manager
Aug 28, 2024
If you are not happy with the arrangement give us a call at 214-324-2481
we will help in any way. Thank you Galibraith!
★★★★
Reviewed By:
Carolyn Rhodes Luke
Aug 27, 2024
The plant looks great! Yes, please always send a photo of the plant/flower arrangement to view.
Responded To By:
Tracy Mayes / Manager
Aug 27, 2024
Thank you Carolyn!
★★★★
Reviewed By:
Buckymcafee
Aug 26, 2024
Nice can be a little fuller
Responded To By:
Tracy Mayes / Manager
Aug 27, 2024
Thank you Bucky!
★★★★
Reviewed By:
Bucky mcafee
Aug 26, 2024
Nuce but needs banana
Responded To By:
Tracy Mayes / Manager
Aug 27, 2024
Thank you Bucky!
★★★★
Reviewed By:
Gay Selman
Aug 22, 2024
This looks very nice, and it is quite similar to the website photo of this arrangement! The photos are good and helpful.
Responded To By:
Lizbeth DeLaRosa / Sales
Aug 24, 2024
Thank you Gay!
★★★★
Reviewed By:
Rosson
Aug 22, 2024
Your selection of flowers and delivery were very good. More than satisfactory. I appreciate the follow up on this project.
Responded To By:
Lizbeth DeLaRosa / Sales
Aug 24, 2024
Tank you Rosson!
★★★★
Reviewed By:
ivory e dickens-vernon
Aug 20, 2024
thank you it was excellent , as always
Responded To By:
Lizbeth DeLaRosa / Sales
Aug 24, 2024
Thank you Ivory!
★★★★
Reviewed By:
Carla Siegesmund
Aug 19, 2024
The order was processed promptly and efficiently, and, per the picture, the order was correct. I was a little disappointed that there was no bow or ribbon on the container since this plant was sent to congratulate the recipient on the arrival of a new baby,
Responded To By:
Lizbeth DeLaRosa / Sales
Aug 24, 2024
We appreciate you Carla!
★★★★
Reviewed By:
Pam Kirkland
Aug 14, 2024
It's pretty but not as colorful as the website picture.
Responded To By:
Tracy Mayes / Manager
Aug 14, 2024
Pam, If you are not happy please give our customer service team a call at 214-324-2481 Thank you.
★★★★
Reviewed By:
Sara Vazquez
Aug 14, 2024
Sorry to say, but this does not look as full as the picture on your website. You can't hardly see the little white flowers...
Responded To By:
Tracy Mayes / Manager
Aug 14, 2024
If you are not happy please give our customer service team a call at
214-324-2481 we are happy to help. Thank you Sara!
★★★★
Reviewed By:
David Toler
Aug 12, 2024
Wasn't delivered on requested date kind of ruined the surprise
Responded To By:
Tracy Mayes / Manager
Aug 13, 2024
We apologize for not getting this delivered on time. If you give us a call back
at 214-324-2481 our customer service team is here to help.
★★★★
Reviewed By:
Eileen
Aug 10, 2024
I like getting a photo. Unusual color of roses. I will not see in person so not sure if I like the color combination. Good delivery service though. Text was from unknown caller. So easy to miss. Calling might be better with VM.
Responded To By:
Tracy Mayes / Manager
Aug 10, 2024
Thank you Eileen!
★★★★
Reviewed By:
Cathy
Aug 10, 2024
Wonderful customer service from McShan florist and such a pretty arrangement ! Very happy with my purchase, don't hesitate to use them ! Five star rating !
Responded To By:
Tracy Mayes / Manager
Aug 10, 2024
Thank you Kathy!
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