McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 69217 reviews | Star Rating: 4.68
| 5 Star ★★★★★ |
58,831
|
85.00% |
| 4 Star ★★★★☆ |
4,511
|
6.52% |
| 3 Star ★★★☆☆ |
2,351
|
3.40% |
| 2 Star ★★☆☆☆ |
1,485
|
2.15% |
| 1 Star ★☆☆☆☆ |
2,039
|
2.95% |
Real Customers, Real Reviews
All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 4 star reviews. Show all reviews
Reviewed By:
Brenda Easley
Brenda Easley
Feb 15, 2022
very nice arrangement. Gettig a photo to see the arrangement was an extra plus.
Responded To By:
Bruce McShan / President
Bruce McShan / President
Feb 19, 2022
Thank you, Brenda!
Reviewed By:
Nancy Nass
Nancy Nass
Feb 14, 2022
You never fail to deliver beauty. I especially appreciate getting ingredients a photo of what is being delivered. Thank you.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Feb 19, 2022
Thank you so much, Nancy!
Reviewed By:
Jean Addison
Jean Addison
Feb 14, 2022
The plant was beautiful, however, to consider this was the larger plant for the most expensive cost that was ordered, it seemed smaller in person than perceived on the picture.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Feb 19, 2022
Thank you! I'm sorry if there was an confusion as to size.
Reviewed By:
Randy Reed
Randy Reed
Feb 14, 2022
Excellent quality & the pic was a nice touch!
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Feb 19, 2022
Thank you so much, Randy!
Reviewed By:
Jaime barron
Jaime barron
Feb 14, 2022
I like it looks perfect
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Feb 19, 2022
Thank you!
Reviewed By:
Ana Schell
Ana Schell
Feb 14, 2022
Pretty but I wish the Lillies were open
Responded To By:
Bruce McShan / President
Bruce McShan / President
Feb 19, 2022
We apologize that they were not open. When they came in from the farm, they were all super tight - frustrating all around! We hope that they opened for you and made the bouquet last even longer!
Reviewed By:
Tony Copp
Tony Copp
Feb 13, 2022
No champagne delivered but it is in the picture...not left on the porch..Tony
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Feb 19, 2022
I apologize that TABC rules do not allow us to leave alcohol on the porch. We have tried to reach you about getting it redelivered or how you want to handle the wine. Please let us know - you can call in at 214-324-2481 or reach customer service directly at help@mcshan.com - THANK YOU!
Reviewed By:
Alleanor
Alleanor
Feb 12, 2022
As always, the arrangement was beautiful. My Mother was very pleased and glad to receive it. The delivery tech was very professional and friendly.
Responded To By:
Bruce McShan / President
Bruce McShan / President
Feb 19, 2022
So glad we could make your mother's day!
Reviewed By:
Richard Austin
Richard Austin
Feb 11, 2022
I'm never disappointed with McShan Florist. The best florist in Dallas
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Feb 19, 2022
Thank you so much, Richard!
Reviewed By:
Kiros Gabriel
Kiros Gabriel
Feb 9, 2022
Keep it up
Responded To By:
Bruce McShan / President
Bruce McShan / President
Feb 19, 2022
Thank you for letting us celebrate the life of your loved one!
Reviewed By:
Jana Lewis
Jana Lewis
Feb 8, 2022
This arrangement could have used a bit more color! Other than that, it was fine!
Responded To By:
Feb 8, 2022
Thank you for your feedback, Jana. We appreciate your business.
Reviewed By:
Linda Lodge
Linda Lodge
Feb 7, 2022
My fruit basket was welll recurved, thank you
Reviewed By:
Patricia, (for Mr. Goethals funeral)
Patricia, (for Mr. Goethals funeral)
Feb 6, 2022
Thank you for your photo also. It helped me to find the arrangement quickly. The plant was lovely, but what happened to the blue and gold color ribbons we talked about, for the Notre Dame alumnus? âšī¸ (Many of his children and grandchildren attended there as well.) Family liked the plant. Thank you đ
Responded To By:
Feb 7, 2022
Thank you, Patricia. We are happy you like the arrangement, and apologize for the absence of the blue and gold ribbons. Please feel free to contact our Customer Service Team at help@mcshan.com for help in resolving the issue.
Reviewed By:
Vernita Ross
Vernita Ross
Feb 3, 2022
It's very nice. I thought it would be larger than that.
Responded To By:
Feb 7, 2022
Thank you, Vernita. Please feel free to contact our Customer Service Team at help@mcshan.com to discuss. We value your business.
Reviewed By:
Ann Nance
Ann Nance
Feb 3, 2022
Beautiful
Responded To By:
Feb 7, 2022
Thank you, Ann.
Reviewed By:
Exie
Exie
Feb 1, 2022
The plant was beautiful. I would give it 5 Stars.
Responded To By:
Feb 1, 2022
Thank you, Exie! We are so happy you like it.
Reviewed By:
Linda Nunns
Linda Nunns
Feb 1, 2022
I would have preferred the white roses.
Reviewed By:
ALENE WILLIAMSON
ALENE WILLIAMSON
Feb 1, 2022
The flowers are beautiful. Thanks for the on time arrival. Appreciate the picture. One down and the next one on Saturday.
Responded To By:
Feb 1, 2022
Thank you, Alene. We are so pleased you like the arrangement, and happy to hear you enjoy receiving a photo of your order.
Reviewed By:
Lisa Hall
Lisa Hall
Jan 28, 2022
Appreciate the photo
Responded To By:
Jan 31, 2022
Thank you. We are also pleased to hear you enjoyed receiving a photo of your order.
Reviewed By:
Vince
Vince
Jan 27, 2022
The flower arrangement is nice but it would have been prettier if a few of the pink Lillies would have been open on her birthday when the arrangement was delivered. I do like getting a photo.
Responded To By:
Jan 31, 2022
Thank you, Vince. We are happy you like the arrangement, and pleased to hear you enjoy receiving a photo of your order. Please feel free to contact our Customer Service Team at help@mcshan.com with any issues you may have with your order. We appreciate your feedback.
Reviewed By:
Rich Montgomery
Rich Montgomery
Jan 27, 2022
Looks nice but are there 12 roses like advertised. I am counting 9 but maybe I can't see 3 on the other side. Any way to put a little more of the smaller flower filler? Thanks again
Reviewed By:
Donald Bounds
Donald Bounds
Jan 26, 2022
Thanks for correcting this order. Glad the bird got in the arrangement. I wish I could give a higher rating but because the bird did not get done the first time cannot do so. Had I not had the flexible time for delivery it would have been more of an issue. Have a good day.
Responded To By:
Jan 31, 2022
Thank you for your feedback. We appreciate your business.
Reviewed By:
Kaley Matous
Kaley Matous
Jan 25, 2022
The flowers were beautiful and fit so perfectly at the church and venue. Getting to see the photos the morning of before we got there was perfect because we could see if there was anything missing.
Responded To By:
Jan 26, 2022
Thank you, Kaley. We are happy you like them, and pleased to hear you enjoy receiving the photo of your order.
Reviewed By:
Deborah Valder
Deborah Valder
Jan 25, 2022
Loved getting a picture of the order. Flowers look very fresh and the colors are perfect for this recipient. Thank you for a very good job on my order!
Responded To By:
Jan 25, 2022
Thank you, Deborah. We are so happy you like the arrangement, and pleased to hear you enjoy receiving a photo of your order.
Reviewed By:
Virginia Kuykendall
Virginia Kuykendall
Jan 20, 2022
The arrangement is as expected. Thank you for the picture.
Responded To By:
Jan 24, 2022
Thank you, Virginia. We are happy you like the arrangement, and pleased to hear you enjoyed receiving a photo of your order.
